COMFORT DOCTORS INC

My furnace had no heat, I spoke with Jason Morse, he said his tech was just finishing a job and could stop by in the next 20 minutes. He said there would be $189 emergency charge plus parts, I agreed. His tech, Brian, showed up and within 3 minutes of diagnosis, he said he needs to replace a part - pressure switch, and it cost $375! I questioned him why a part costs so much, he then said this is how much it cost! I asked him the brand of the pressure switch, meantime I gave him the green light to replace. I quickly Googled “Honeywell pressure switch” just to discovered that the price ranges from $30 - $60! I called Jason back, and he argued that: “Google doesn’t have 20 years of experience, and if you don’t like it I can call Brian to remove the parts!” Eventually, my credit card was charged $538.00 The total price for replacing a pressure switch to the furnace on the weekend is $538 !!!! Comfort Doctors’ Jason Morse and Brian are major rip-offs in the HVAC industry! Now, the question is why Comfort Doctors have so many good reviews on YELP and Google? Because they can pay ads to put the good reviews on the top of the page, whereas my NEWLY published review went all the way to the bottom of the page! For this reason, I need a better platform to share my experience with the public, that way less victims would be “robbed” by these two rip-offs! There are many Comfort Doctors nationwide, but my experience is with Jason Morse and Brian located at 5717 Weatherstone Way, Johnsburg, IL Angi, I've addting this review for multiple times, but it was never publish, can you please explain why? If Angi is a platform for consumer's fair and truthful experience, please publish my review!

......

They are always on time and they call me in advance. They are very professional and they take their shoes off at the door. It’s a small family owned business so they take pride in customer service.

.

He was very friendly and professional. As a new homeowner, I appreciated that he explained to me what he was doing and was honest about the condition of my furnace. They also offer a great deal for purchasing both a furnace and AC annual cleaning together.

Great , he was on time, professional. He gave me some tips to keep my mechanical's working.

The cleaning and repair of my furnace was completed in a timely manner and in the price quoted.

no problems ... work was professional

They were very timely and professional. They explained everything and answered my questions. The installation went well and the unit works great. My only complaint is that (weeks later I found out) they routed the A/C coil drainpipe into the crawlspace. I don't really like the idea of the A/C creating a pool of water down there. Other than that, everything looks great.