Woods Basement Systems Inc

Basement Waterproofing, Wells and Pumps, Foundation Repair,

About us

It's been 30 years since Rick and Anna Lee Woods founded Woods Basement Systems, and today the company is one of the largest foundation repair and waterproofing contractors in Missouri and Illinois, serving both residential and commercial clients. Working from a 16,000 square-foot office facility, a 30-acre property for our production teams, dozens of community and industry honors, and a growing team of dedicated professionals, Woods Basement Systems still maintains a focus on the most important aspect of our business...you. Having established a track record of quality customer service, Woods has received the Better Business Bureau's TORCH Award for Business Integrity four times. Woods also leads the industry in innovation and expertise, offering more than 24 uniquely patented products. No matter what your concern—for home or for business—Woods has the expertise to diagnose the problem and offer the best, most cost-effective solution.

Business highlights

39 years of trusted experience

Services we offer

Remodeling - finishing basements, basement waterproofing, Foundation settling issue piered and bowing in walls anchored, Concrete Leveling with PolyLEVEL

Services we don't offer

mudjacking, tuckpointing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.2213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
18%
3
4%
2
4%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.4
responsiveness
4.3
punctuality
4.6

Filter reviews by category

Showing 176-200 of 213 reviews

Dan T.
10/2015
4.0
basement waterproofing, foundation repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Michael W.
09/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Full basement waterproofing system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Sarah N.
07/2015
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: Furnace room waterproofing and sump pump. Took way to long (6 weeks)to get someone out to evaluate and then it was going to be another 6 weeks to get someone out to do the work until I threw a fit. Got someone out in 3 weeks to complete the work. Guys who did the work were great! I am happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Marian S.
07/2015
3.0
basement waterproofing
  + -1 more
See comments above.
Description of Work: On this visit, Woods repaired a break in our basement wall that leaded water during a recent storm. We began with Woods many years ago and their work in our basement was generally ok . But within the last five years, we have had serious water problems along one side of our property and they talked us into a $3.5k French drain setup with a pump that never worked. We had to have it redone last year. We tore out Woods work and had our yard regraded and a new French drain put in. Cost $8k. The new system has handled this spring's heavy rains. Our only issue has been the small break on a different side of the house which Woods just repaired.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Patricia J.
06/2015
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: Used Geo-lock system to fix bowing wall.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Response from Woods Basement Systems Inc
Thank you for the 2 "A's" for professionalism and punctuality. During the spring, it is the busiest time of the year for us and we wish we could have responded to your needs quicker. Please understand that you now have the best warranty on the repaired foundation wall in your home that is in our inndustry. Over the years many of our customers we meet again at home shows and expos have told us years later they were glab they waited to have us do the work and we hope you will be one of those folks too.

Darwin E.
05/2015
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Estimator showed me what they would do , how much, and how long. Crew came in and did exactly was planned no prolems. Was a great crew , cleaned up everything. only caveat was they were to send someone out 1 mos later to tighten bolts but I had to call them to get them out. However they came and was no problems there either.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Charles R.
04/2015
2.0
basement waterproofing, wells
  + 0 more
.
Description of Work: Basement waterproofing, installation of sump pump

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$5,000

Christine G.
04/2015
4.0
basement waterproofing
  + -1 more
It went alright.
Description of Work: Water proofed part of my basement, sump pump installation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Woods Basement Systems Inc
Thank you for the "A" score on our Quality, Responsiveness, Punctuality, and Professionalism. And we appreciate your business.

JT C.
04/2015
5.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: Anchored 3 bowing basement walls with C-channels and outside yard (10ft from house) anchors. Water abatement: Dug out cement around base of basement walls, put in specific water-channelling and 3-phase sump pump with battery backup...Recemented the area. Provided instructions on the equipment and annual maintenance programs in layman's terms. Very pleasant, friendly and professional, cleaned up beautifully after themselves. There's a lifetime guarantee with the work as long as annual maintenance of the equipment is performed and if I should ever sell the house, the warranty for the basement work goes to the new owner (a good selling point). Woods came with a good reference, so time will tell as far as whether this work does the trick!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Dustin S.
03/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: I received a bid by Woods to do a crawl space encapsulation. They were on time, professional, and honest. The bid was way too high for what I wanted to accomplish with my crawl space. This was no fault on their part, I just didn't find it necessary considering the only moisture issue with my crawl space was sweating from the AC ductwork and I had some pipe freezing problems. Insulating the ductwork and water pipes solved my problem for $100 compared to $10,000 for encapsulation. In the long run, encapsulation would have been the better way to go but, in my lifetime, I never would have seen the cost savings from the energy efficiency of encapsulating my crawl space.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woods Basement Systems Inc
We appreciate your review and understand your position. Our complete whole crawl space encapsulation system helps control moisture so condensation on ductwork and pipes goes away. It helps control mold and radon. By encapsulating the entire area cold winter air cannot get in to freeze pipes or warm humid air in the summmer that causes condensation and mold grow. If we can help you in the future please call, Thanks.

Robert F.
02/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Yearly checkup of sealed crawlspace, dehumidifier and sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Frank D.
01/2015
4.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: Installed basement waterproofing system(French channel, wall covering, triple sump pump system, and commercial grade dehumidifier. |Had to come back and fix a few things that were not done properly in the first place.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Brian T.
01/2015
4.0
basement waterproofing, drain pipe
  + 0 more
unknown
Description of Work: They installed a interior water control system, outside water drainage system and a heavy duty dehumidifier. Everything went well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$12,000

christina N.
12/2014
4.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: I hired Woods to instal 3 sistering beams and 6 crawl space jacks to level the floors of my 800 sqr foot house for about $14,000. Just a few weeks later, a water main break in my neighborhood turned my dry crawl space into mud. The guarantee meant that Woods would come back to correct the sinking jacks but since the ground was now mud, this was pointless. I had already begun extensive remodeling of the whole house (new dry wall and hardwood flooring throughout)after the initial correction of the floors. I couldn't stop the work to wait for the city and the water company to repair the main and the mud to harden again, so I paid an additional $4000 to have my crawl space lined with plastic and a moat installed around the edge, draining water into a sump pump pit for removal by pumping. Woods subcontracted the work to a very pleasant and competent crew of Latinos. There was a misunderstanding about the description of the work I had contracted to be done which required more work than the crew had agreed with Woods to do for the price. After much discussion with me, and much discussion between the crew and Woods, they ultimately did the work as I wanted, and did it quite well, but I felt badly that the work crew lost profit on the job because of the Woods representative. I could now drink champagne and eat strawberries in my fancy white crawl space, but I can no longer afford such treats because of pouring $18,000 into my crawl space!

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Emma B.
12/2014
5.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: Completely water-proofed my basement. Cracks sealed, interior perimeter drain installed along with a triple safe sump pump. Work is warrantied for the life of the home and could be passed on to the new owners!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Steve C.
10/2014
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: installed crawlspace clean-space membrane system

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,900

Larry T.
10/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They placed anchors in three basement walls, one wall auger type, two wall the anchor type. Salesman and installers were friendly, courteous, and very professional. I have no reason to think the anchors will not perform as they have promised. Price is high but was below another estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

James S.
09/2014
5.0
basement waterproofing, wells
  + 0 more
.
Description of Work: Woods installed an interior perimeter drain 3 pump sump and dehumidifier. The work and cleanup was done with no issues. The cost was more than we had originally wanted to spend but we have not had water on the basement floor since. We would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woods Basement Systems Inc
We take pride in helping homeowners like you keep their basements dry all the time, and we love receiving your feedback. Thank you for taking some time to share your experience with other homeowners!

Robert D.
08/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: French drain along inside wall, sump pump, and stabilized one wall |Several days of work. Things have to be moved away from walls. So far no problems since work was done but haven't had a big enough rain to really put things to a test.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from Woods Basement Systems Inc
Thank you for the "A" review and we know that you will not be disappointed with your dry basement!

Christian F.
08/2014
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: I did not have any services done. I did meet a representative to discuss options but their were much of an overkill for my minor issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4

Response from Woods Basement Systems Inc
Thank you for the 2 "A" rating for Professionalism and Quality. We appreciate your review and the opportunity to try and help solve your basement problem.

Joann H.
06/2014
5.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: Every year a maintenance check is done on the sump pump which I had installed by Woods nine years ago. The pump has been a life saver for me and has worked without a problem. The serviceman explains everything he does in detail.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Woods Basement Systems Inc
We appreciate that you took the time to tell us about our service specialist and that he did a good job for you. Thank you for your business!

Sharon N.
06/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Waterproofed family room closet

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Woods Basement Systems Inc
Thank you for your A score. We appreciate your business!

Natasha W.
06/2014
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woods Basement Systems Inc
Thank you for the overall A score. We appreciate your business!

Susan S.
06/2014
4.0
replacement windows, basement waterproofing, foundation repair
  + 1 more
unknown
Description of Work: Basement waterproofing, foundation repair, and egress window installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$44,000

Response from Woods Basement Systems Inc
Thank you for the "A'" given for both our Quality and Professionalism. We appologize for the inconvenience we may have caused due to scheduling conflicts. We value you as another customer of Woods Basement Systems, Inc., so again thank you for your business.

Dennis B.
05/2014
5.0
basement waterproofing, wells, foundation repair
  + 1 more
unknown
Description of Work: Installed new floor jacks and encapsulated crawl space which included SmartSump pump system, CleanSpace liner, vent covers, and drainage matting under liner. |Floor jacks worked real well cracks in wall were closed, doors that were not closing now close, gaps between floor and wall closed, team did an outstanding job. Crawl space looks good but to soon to know how it is working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Contact information

524 Vandalia St, Collinsville, IL 62234

www.woodsbasementsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Foundation Repair,
Concrete Leveling,
Basement Remodeling,
Concrete Pouring and Repair,
Drain Pipe Installation,
Egress Windows,
General Remodeling,
Insulation,
Windows,
Decks and Porches

FAQ

Woods Basement Systems Inc is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Woods Basement Systems Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Woods Basement Systems Inc offers free project estimates.
Yes, Woods Basement Systems Inc offers eco-friendly accreditations.
No, Woods Basement Systems Inc does not offer a senior discount.
No, Woods Basement Systems Inc does not offer emergency services.
Yes, Woods Basement Systems Inc offers warranties.
Woods Basement Systems Inc offers the following services: Remodeling - finishing basements, basement waterproofing, Foundation settling issue piered and bowing in walls anchored, Concrete Leveling with PolyLEVEL
mudjacking, tuckpointing

Contact information

524 Vandalia St, Collinsville, IL 62234

www.woodsbasementsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed