Woods Basement Systems Inc

Basement Waterproofing, Wells and Pumps, Foundation Repair,

About us

It's been 30 years since Rick and Anna Lee Woods founded Woods Basement Systems, and today the company is one of the largest foundation repair and waterproofing contractors in Missouri and Illinois, serving both residential and commercial clients. Working from a 16,000 square-foot office facility, a 30-acre property for our production teams, dozens of community and industry honors, and a growing team of dedicated professionals, Woods Basement Systems still maintains a focus on the most important aspect of our business...you. Having established a track record of quality customer service, Woods has received the Better Business Bureau's TORCH Award for Business Integrity four times. Woods also leads the industry in innovation and expertise, offering more than 24 uniquely patented products. No matter what your concern—for home or for business—Woods has the expertise to diagnose the problem and offer the best, most cost-effective solution.

Business highlights

39 years of trusted experience

Services we offer

Remodeling - finishing basements, basement waterproofing, Foundation settling issue piered and bowing in walls anchored, Concrete Leveling with PolyLEVEL

Services we don't offer

mudjacking, tuckpointing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.2213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
18%
3
4%
2
4%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.4
responsiveness
4.3
punctuality
4.6

Filter reviews by category

Showing 151-175 of 213 reviews

Tracy M.
09/2017
5.0
insulation, mudjacking
  + 0 more
Work completed as promised
Description of Work: Crawlspace encapsulation and garage floor leveling

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Response from Woods Basement Systems Inc
Thank you for that update and we are glad you are happy. Thanks for selecting Woods for your project.

Lonnie Y.
07/2017
5.0
wells
  + -1 more
unknown
Description of Work: sump pump floor and wall
Rating CategoryRating out of 5
Yes, I recommend this pro

Alan C.
03/2017
1.0
mudjacking
  + -1 more
Still seeking bids
Description of Work: Company and sales rep, lack of integrity and professionalism. When I called to make an appt for a straight forward front porch stoop leveling, I was told the earliest appt was in 6 weeks. Foolishly, I booked the appt. Day of appt, they insisted I be present when the sales rep arrived. When I explained I have to work and to please just assess the leveling and leave the bid in the door; the sales rep never contacted me, never stopped by even though he had other appts in my area.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


CONRAD W.
07/2016
5.0
basement waterproofing
  + -1 more
.
Description of Work: Outstanding Work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Helen W.
07/2016
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: On- site crew was A+ Felt somewhat overwhelmed by sales and information. Definitely do research on subject on hand before calling.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Woods Basement Systems Inc
Thanks for the A+ on the crew review who did that work for you. I have spoken to the management team about the sales presentation and how you felt so we appreciated your comments.

CONRAD W.
06/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Outstanding Job, Had two sump pumps installed, beautiful work, informative very professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marjorie S.
04/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: We are happy with the work done. We had a sump pump put in and it has made quite a difference--no more flooded basement floor after big rains. While it was a costly job, they did offer financing options that helped us manage the expense.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Woods Basement Systems Inc
Thank you for your review and for your business. We are very glad and I know you are too that the flooding has stopped in your basement.

Tony S.
02/2016
1.0
basement waterproofing, basement remodeling
  + 0 more
unknown
Description of Work: Came out to give estimate howevere the guy was to big to get into crawl space. He said they could send someone else and that they would call to make an appointment but I am still waiting for the call.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
2.0


Richard D.
01/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Very efficient, showed up on time. They put sump pumps in our basement and they're working great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Keri W.
01/2016
5.0
basement waterproofing, basement remodeling
  + 0 more
unknown
Description of Work: It has been several years since I used this company. I thought I had a basement leak. Turned out it was just a burst pipe. Thankfully they found it right away and told me I just needed to call a plumber instead. I appreciated their honesty and professionalism. I did purchase an air purifier/dehumidifier from them, which has worked well. With the recent flooding, I just recommended them to a coworker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marvin H.
01/2016
4.0
basement waterproofing, foundation repair, basement remodeling
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Woods Basement Systems Inc
Thanks for your review and we appreciate your business.

Jim P.
12/2015
5.0
basement waterproofing, basement remodeling
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

ken M.
11/2015
5.0
basement waterproofing, foundation repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melinda S.
11/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: It was a maintenance check. It went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

polly K.
11/2015
1.0
basement waterproofing, mudjacking
  + 0 more
unknown
Description of Work: Pier jacking. The salesman inferred without saying it specifically they could bring the house back to level. That didn't happen and the laborers said he likes to tell people they have that ability but they can't. Very disappointed there was no prep to keep the dust on one level or to cover the items on that level while they were cutting concrete. Our furniture, pool table, desks, washer dryer were covered in concrete dust. They did not clean a thing afterward either. The whole job is sloppy looking and did NOT accomplish what we were promised.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$22,000

Richard B.
10/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They sealed a leak that had been troubling us through three different repair people.
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen M.
10/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Venica B.
09/2005
5.0
basement waterproofing
  + -1 more
I WAS VERY IMPRESSED WITH THE EXPLANATION OF THE WORK THEY WOULD BE DOING AND WHY THEY USED THE METHODS THEY USED. THEY WERE VERY PROFESSIONAL IN CLEAN UP AND DOING THE WORK. THE YOUNG MAN (ADAM) DID A VERY GOOD JOB.
Description of Work: WE HAD WATER COMING INTO THE BASEMENT THROUGH A CRACK IN THE FOUNDATION. THEY USED THEIR FLEXISPAN METHOD AND FILLED THE CRACK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

09/2005
5.0
basement waterproofing, wells
  + 0 more
THEY SEEMED TO DO A GOOD JOB AND WE WERE VERY PLEASED WITH THEIR WORK SO FAR. I HAVEN'T SEEN ANY EVIDENCE OF WATER.
Description of Work: BASEMENT WATERPROOFING, THEY PUT AN INTERIOR DRAIN TILE SYSTEM THEY PUT IN A SUMP PUMP WITH A BACK UP BATTERY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

CARLA M.
04/2005
4.0
basement waterproofing
  + -1 more
THE INSTALLERS WERE NICE, POLITE, PROMPT, PROFESSIONAL. THEY RESPONDED QUICKLY WHEN I SENT A LETTER WITH PHOTOS OF THE WATER SEEPAGE THAT OCCURRED AFTER THEIR WORK WAS COMPLETED. I'M HAPPY TO NO LONGER HAVE A ''RIVER'' FLOWING THROUGH MY BASEMENT, BUT DISAPPOINTED THAT THE BASEMENT IS STILL NOT 100 PERCENT DRY, AS THEY GUARANTEED. I CANNOT AFFORD TO HAVE ANY MORE WORK DONE UNTIL I PAY OFF THE $990. THEY OFFERED TO SELL ME A SUMP PUMP, BUT THAT IS OUT OF THE QUESTION RIGHT NOW. ALTHOUGH THEIR WORK DECREASED THE SEEPAGE OF WATER INTO MY BASEMENT, IT DID NOT SOLVE THE PROBLEM COMPLETELY. IT'S FRUSTRATING THAT THEIR EXPERTS DID NOT ASSESS THE ENTIRE PROBLEM. IT WAS MY SUGGESTION THAT THE GUTTER DRAINAGE MIGHT BE CAUSING TROUBLE. IF I HAD KNOWN THIS TO BEGIN WITH, I MIGHT HAVE DECIDED TO HAVE THEM ADDRESS THAT PROBLEM AND JUST FILL THE CRACKS INSTEAD OF INSTALLING THE ELABORATE FLEXISPAN SYSTEM. MAYBE I WOULD HAVE NEEDED BOTH PROBLEMS ADDRESSED ANYWAY, BUT THERE MIGHT HAVE BEEN A CHEAPER WA
Description of Work: REPAIRED TWO VERTICAL CRACKS IN FOUNDATION WITH FLEXISPANS. THEY DRILLED A HOLE AT THE BASE OF EACH CRACK AND INSTALLED A TROUGH VERTICALLY DOWN FROM THE BASEMENT FLOOR. THE IDEA OF THIS TROUGH IS THAT IF ANY WATER CONTINUES TO SEEP THROUGH THE CRACKS, GRAVITY SHOULD PULL IT DOWN BENEATH THE FOUNDATION. THE REPAIR STOPPED MOST OF THE FLOW OF WATER DURING A RAIN, BUT SOME WATER STILL SEEPS UP FROM BENEATH THE FLOOR. THEY CAME BACK TO CHECK ON THIS PROBLEM, BUT THERE WAS NOTHING ELSE THEY COULD DO. I SUGGESTED THE WATER DRAINING FROM MY ROOF GUTTERS MIGHT BE CAUSING THE PROBLEM. THE WORKER DISCONNECTED THE DRAIN PIPE FROM THE SEWER LINE AND RAN WATER FROM A HOSE INTO IT, AND WATER DID BACK UP, INDICATING THE CLAY SEWER LINE HAD APPARENTLY CAVED IN AND WAS NOT CARRYING WATER AWAY FROM THE HOUSE. NOW I NEED TO HAVE A TRENCH DUG OUT NEXT TO THE HOUSE AND HAVE A NEW SEWER PIPE INSTALLED, WHICH I CANNOT AFFORD AT THIS TIME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$990

ILONA L.
04/2005
5.0
basement waterproofing
  + -1 more
THESE GUYS WERE SOOO PROFESSIONAL. A BASEMENT THAT WAS WET FOR TEN YEARS IS NOW DRY. WELL WORTH EVERY PENNY.
Description of Work: BASEMENT WATERPROOFING, JACK THE WALL UP, AND A PATCH AND SEAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

NORMA N.
01/2005
3.0
basement waterproofing
  + -1 more
HE WAS A VERY KNOWLEDGEABLE MAN AND VERY NICE TO TALK WITH. HE SPENT ALMOST TWO HOURS IN MY HOME. I WAS A LITTLE UNCOMFORTABLE WITH THE SITUATION, BECAUSE HE REFUSED TO GIVE ME A WRITTEN ESTIMATE WITHOUT A 20% DEPOSIT, HE ALSO WOULD NOT SUPPLY REFERENCES WITHOUT MY DEPOSIT. I DIDN'T GET A GOOD FEELING ABOUT IT.
Description of Work: HAD THEM COME OUT FOR ESTIMATE.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Marilyn M.
10/2004
5.0
basement waterproofing
  + -1 more
CONSIDERING THAT THIS IS CONSTRUCTION WORK, IT WAS NOT AS BAD AS WE IMAGINED IT WOULD BE. EVERYONE WAS POLITE AND ON TIME, AND VERY ACCOMMODATING. WE ARE NOW BACK TO NORMAL, AND IT HAS RAINED HEAVILY SEVERAL TIMES. WE ARE PLEASED TO SAY THAT WE HAVE HAD NO WATER IN OUR BASEMENT. WE FEEL THAT THE PRICE WAS FAIR AND WOULD DEFINITELY RECOMMEND THEM.
Description of Work: HAD TO HAVE A SUMP PUMP IN OUR BASEMENT. A TRENCH WAS PUT IN AROUND THE INSIDE PERIMETER OF THE BASEMENT. DRY TRAK SYSTEM WAS INSTALLED AND A SUMP PUMP INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

SUZANNE G.
08/2004
5.0
basement waterproofing
  + -1 more
THEY DID A FINE JOB. THEY WERE RESPONSIVE TO MY CALLS EVEN AFTER THE WORK WAS COMPLETE. I'M NOT SURE IF THE PRICE WAS REASONABLE OTHER BIDS OFFERED DIFFERENT SOLUTIONS.
Description of Work: ON ONE SIDE OF THE BASEMENT THEY INSTALLED A SECOND SUMP PUMP, INTERIOR DRAIN TILE AND AN EXTERIOR DRAIN SYSTEM.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

LISA M.
01/2004
5.0
basement waterproofing
  + -1 more
THEY WERE VERY PROFESSIONAL AND TOOK A LOT OF TIME TO EXPLAIN EVERYTHING THEY WERE DOING IN DETAIL. THE NEXT WEEK IT RAINED AND WE STILL HAD SOME LEAKING, THEY CAME RIGHT BACK OUT AND FIXED THE PROBLEM AT NO CHARGE AND WE HAVE NOT HAD ANY LEAKING SINCE.
Description of Work: WE HAD THREE CRACKS IN OUR BASEMENT WALLS THAT WERE LEAKING. THEY USED A FLEXISPAN TECHNIQUE TO REPAIR THE CRACKS AND PREVENT FURTHER WATER LEAKS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,340

Contact information

524 Vandalia St, Collinsville, IL 62234

www.woodsbasementsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Foundation Repair,
Concrete Leveling,
Basement Remodeling,
Concrete Pouring and Repair,
Drain Pipe Installation,
Egress Windows,
General Remodeling,
Insulation,
Windows,
Decks and Porches

FAQ

Woods Basement Systems Inc is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Woods Basement Systems Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Woods Basement Systems Inc offers free project estimates.
Yes, Woods Basement Systems Inc offers eco-friendly accreditations.
No, Woods Basement Systems Inc does not offer a senior discount.
No, Woods Basement Systems Inc does not offer emergency services.
Yes, Woods Basement Systems Inc offers warranties.
Woods Basement Systems Inc offers the following services: Remodeling - finishing basements, basement waterproofing, Foundation settling issue piered and bowing in walls anchored, Concrete Leveling with PolyLEVEL
mudjacking, tuckpointing

Contact information

524 Vandalia St, Collinsville, IL 62234

www.woodsbasementsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed