Owner operated appliance repair
10+ years experience in all major makes and models
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
Provide rapid response to all service calls. Same or next day service. Major sealed system repair on all residential refrigerators as well. "Honesty is what our company is built on" 15% off to all Angie's list customers offered. Mention this add when placing service call
After first scheduling with GE to identify the problem with our GE refrigerator, they became a nightmare to work with. Nick saved the day! He was able to replace the broken part that GE had identified within 24 hours of my first call; meanwhile, GE said they could only schedule the part replacement appointment 10 days out because they had to order the part. When you have a refrigerator that is not cooling properly, you absolutely don't have 10 days to spare. When I asked Nick about timing to obtain the part he thought he'd either have it on hand or could get it from his parts dealer that day. He gave us a two hour window (versus 4 hours from GE) and was prompt and fast with the repair. And in the interim, he was a great communicator with excellent follow up. I hope I won't need to call him again about the refrigerator any time soon, but whether it is the fridge or a different appliance that has issues, Nick will absolutely be my first call. Thanks Nick!
Description of Work: Repair to GE Refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Demetri G.
05/2018
5.0
appliance repair, small appliance repair
 + 0 more
The best appliance repair company out there. Nick is knowledgeable, professional and honest. He is direct and will let you know your best option, even if it's a replacement. If he does work for you, his rates are the best around. So far he's repaired 2 refrigerators for us and counseled us on two other appliances. Nick is also very responsive and respects his customers. Even if he's jammed with other work, he makes the time to talk with you on your needs. If you need appliance or HVAC work, you can't go wrong with Nick and Windy City.
Description of Work: Refrigerator Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary H.
04/2018
5.0
appliance repair
 + -1 more
He was prompt, friendly and fixed it quickly.
Description of Work: Repaired my wall microwave door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
JOANNE J.
01/2018
5.0
appliance repair
 + -1 more
I had called another company that had done work for us before but he did not want to do the work because the large Thermador stove (6 burners) would need to be pulled out in order to fix it. Nick came, determined the issue and had to purchase additional parts which he did and was back within an hour to complete the job. He also fixed the ice maker that a Kitchen Aid preferred repairer couldn't fix. His pricing was also very reasonable. I would call them again if needed for any appliance and have recommended him to a few friends who were very satisfied.
Description of Work: Repaired broiler in a Thermador Stove and Kitchen Aid Ice Maker which wasn't working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
JOANNE J.
01/2018
5.0
appliance repair
 + -1 more
This is the 2nd time I used their service. Nick was out in a couple of days and had it fixed in a few minutes. Great service, fair pricing and he knows what he is doing. He replaced the original ignition device for variable burner in a Thermador Stove.
Description of Work: Replaced original ignition device in Thermador Stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$226
JOANNE J.
02/2017
5.0
appliance repair
 + -1 more
Couldn't have been better.
Description of Work: Repaired broiler in a Thermador Stove and Ice Maker which wasn't working. I had called another company that had done work for us before but he did not want to do the work because the large stove (6 burners) would need to be pulled out in order to fix it. Nick came, determined the issue and had to purchase additional parts which he did and was back within an hour to complete the job. I understand it was hard to move the huge stove out, but it didn't seem to be an issue for Nick. I wouldn't hesitate to call him again. His pricing was also very reasonable. Nice guy to work with. Used them again a 2nd time. Nick was out in a couple of days and had it fixed in a few minutes. Great service, fair pricing and he knows what he is doing. Had a friend call me around Christmas and her stove wasn't working. I told her to call Nick. He was out in a 1/2 hour and fixed it in 10 minutes. She was ready to buy a new stove!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
Brian G.
08/2016
5.0
appliance repair
 + -1 more
Great! Nick came out same day and was able to make the repair on the spot in about 15 minutes.
Description of Work: Ice machine repair (leak)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
James P.
05/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: They are located at 5639 N Ozark Ave, Chicago, IL 60631. Nick owns the company and is the best appliance repairman I have ever used in 40 years! He has about 57 5-star reviews on Yelp and, after using him, I am going to give him the same high marks. I was lucky to have found him!
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Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Windy City appliance service is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 6:00 PM
Windy City appliance service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Windy City appliance service does not offer free project estimates.
Yes, Windy City appliance service offers eco-friendly accreditations.
No, Windy City appliance service does not offer a senior discount.
Yes, Windy City appliance service offers emergency services.
No, Windy City appliance service does not offer warranties.
Windy City appliance service offers the following services: Provide rapid response to all service calls. Same or next day service. Major sealed system repair on all residential refrigerators as well. "Honesty is what our company is built on" 15% off to all Angie's list customers offered. Mention this add when placing service call