Robert Appliance Repair Inc

Had to call him back 2 months later with the same problem. But I think it was my fault.

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Robert is fantastic to work with. He goes above and beyond to address problems with urgency. He has come on Sundays, late at night -- whatever was needed depending on how critical things were. He has been on to work on two different homes of mine with service being performed on ~six different occassions over the course of ~eight years, with my first contact with him in 2003. He has been able to successfully diagnose every problem we've had (with dishwashers, fridges, freezers, washer/dryers). His pricing has always been reasonable, the result has been terrific and the service level has been truly outstanding. One time, we happened to share our irritation with our ice maker's performance and he actually identied that a piece was broken and then ordered the replacement part from Sub-zero for us, secured the piece and came back and installed it for us. He just consistently goes above and beyond to deliver great results. He takes pride in delivering great work at a good value.

Came out and diagnosed that my oven starter had crapped out. He had the part on him and replaced it. Robert even took a look at a problem with the fridge: no charge. He was great at making a quick appointment, calling back, and keeping overall good communication.