24 Heating & Cooling Inc offers heating and cooling service to residents and businesses in Chicago or other Chicagoland area. Our company is recognized for the quality of it's heating & air conditioning services in Chicago and greater Chicagoland area. We are the trusted local source for installation, repair, replacement, or troubleshooting and maintenance of furnaces (electric, gas, or propane), heat pumps, boilers, water heaters and radiators, other heating systems including baseboard heaters or radiant heating. Additional email - [email protected].
Description of Work: Checked and advised on heating system
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Kristin D.
05/2015
2.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: The company originally scheduled the service the day after I purchased this deal. They didn't show up for the appointment, so I called and they apologized for the oversight. They rescheduled for later that day, but then called and had to cancel due to a traffic accident on the highway. They said that the would call me back to reschedule, but they never did. I called two weeks later to schedule again and they stated that they did not provide the service which I had purchased (an A/C tune-up). I stated that I had an Angie's list deal and had scheduled this appointment twice before. A new person came to the phone and scheduled the service for this week. On the day of this week, no one came. I called and they stated that they had written the appointment down for a different day. I asked for a refund, which they agreed to. However, the refund has not appeared and now I have to go through these steps with Angie's List to initiate the refund. This has been one big headache.
Rating Category
Rating out of 5
Response from 24 Heating & Cooling Inc
Dear [Member name removed], Once again, I truly apologies for the entire situation when scheduling your appointment. It should not happen! Due to medical emergence I wasn’t in the office and we were short handed. We were forced to reschedule you 3 times. I understand how precious the time is and I feel very sorry you had to experience all those changes. I am glad I was able to help you to get your refund back, and I promise I will keep working hard to deliver the best customer service for all of my clients. Best Regards, Bonnie
Erik S.
05/2015
1.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: I bought the coupon and scheduled an appointment with the company. On the date of the appointment they never showed up or called me. I contacted them and they told me that they stopped accepting the coupon on May 1st, even though I purchased it later than then on May 6th. Either way they refused to acknowledge the coupon I bought and didn't tell me this until they didn't show up for their service appointment.
Rating Category
Rating out of 5
Response from 24 Heating & Cooling Inc
Dear [Removed Member Name], Thank you for the review and I am truly sorry for what happened. There was a huge miscommunication, because we took off the offer as of May 1st. We were not aware that offer still showed up and that’s how the confusion happened. Once again I’m sorry for the situation. Bonnie
Matthew M.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$299
Jessica E W.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$299
David B.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
ok
Description of Work: installed whole house humidifer
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from 24 Heating & Cooling Inc
Thank you for choosing 24Heating&cooling we Appreciate your Buisness and review. 24Heating&Cooling Sam
Ryan P.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Did not need service, but they were very professional and polite over the phone and via email, even when I had to cancel the appointment for an estimate.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from 24 Heating & Cooling Inc
Thank You [member name removed] for the review, we appreciate it and if you or anyone need any service or installation please call me 708-229-2293 Sam 24Heating&Cooling.
Scott S.
04/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Response from 24 Heating & Cooling Inc
Thank You for the review of our business, we look forward to assist you in the future Sincerely Sam 24Heating&Cooling.com
Elizabeth M.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Ben C.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Mr.John came to provide the service of installing the humidifier for the whole house. He was very gentle, concerned and excellent in providing the service. He was extremely patient in getting rid of the old equipments and installed the new humidifer carefully. It was amazing experience to see the new difference as the house was installed with the new humidifier. He did job worth of more than 600 dollars just for 299 through his company. Excellent job by John. I would recommend him and his company to my friends. Thank you very much. God bless your good work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Georgetta D.
12/2014
4.0
heating & air conditioning/hvac
+ -1 more
Everything went well.
Description of Work: I purchased a Big Deal for $39 for a Seasonal Furnace or Air-Conditioner Tune-Up
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$39
Response from 24 Heating & Cooling Inc
Mr [removed member name], Thank you for your business and great review !
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Basement Remodeling,
Dryer Vent Cleaning,
General Remodeling
FAQ
24 Heating & Cooling Inc is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
24 Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa