Founded 2000 • With Angi since January 2009
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
yes
Warranties
ask for details
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 74 reviews
Jill & Jim D.
01/23/2022
It went good. She explained what had to be done. I appreciate Larry sending someone out to me as soon as possible because we lost heat and our pipes froze overnight.
Description of Work
Replace motor and fan
Category
heating & air conditioning/hvac
Service Provider Response
Glad we could help. Hope it wasn't too bad for you.Michelle C.
10/14/2021
We had very proficient and professional service . Listened to my concerns . Asked if I had any questions. Left no mess, very happy.
Description of Work
Furnace cleaning and inspection
Category
heating & air conditioning/hvac
Service Provider Response
Thanks for the review. We strive to have a pleasant experience for our customers always.Jane G.
06/10/2021
Excellent. We have dealt with them for years and always happy with their service. They are very trustworthy and always professional. Their pricing is very reasonable. There are so many companies out there running sketchy promotions that we would never feel comfortable dealing with at all. We highly recommend DuAll
Description of Work
Replace furnace and repair air conditioning
Category
heating & air conditioning/hvac
Service Provider Response
Sketchy is not a word we ever want to be associated with. We just treat people like we would want to be treated. Thanks for the review.Kelly C.
02/24/2021
We have a tankless water heater and have had all the big guys come out to work on it over the past 11 years. We got a code 14 and a code 16 this time and our previous service recommended a whole new system. Then we were quoted $300+ just to come out and look at it by another company. We’ve been searching for a company that isn’t always looking for the upsell and isn’t so big that you see someone new every time. Duall is that company!! When we called, they were realistic about timeframes and have extremely fair pricing. I can’t express just how happy we are to have found them. Highly recommed!
Description of Work
Repair Tankless Waterheater
Category
heating & air conditioning/hvac, water heater repair
Service Provider Response
As a family owned and operated company, we appreciate the things families are going thru and do what we can to make it a pleasant experience. Yours was a pretty difficult repair, but we got it resolved. Hopefully you are again enjoying plenty of hot water.Andrew K.
02/07/2021
When my previous furnace was inspected by another company, they recommended I get a new furnace, as well as A/C. Being a new homeowner for the very first time, I was expecting it to be naturally expensive, but after receiving their estimate, I was more than alarmed at the steep price! ikiThey told me I would need to be at home for 2 days' installation. When my coworker friend found out the price, she said "That is WAY too much!" and she immediately recommended DuAll Heating and Cooling, a mom and pop operation that she and her husband used for their home in Plainfield. They kept raving about Larry and his staff. When Larry came to inspect, his estimate was MUCH less (close to $2,000 less), and he and his crew installed both the furnace and A/C within one day! The furnace is working great, and I really felt like I was in good hands. Larry and his crew were professional and he was always available to answer any questions I had. I HIGHLY recommend this company. I have definitely learned from this experience that it helps to seek a second opinion! I will continue to work with DuAll Heating & Cooling in the future for any maintenance issues.
Description of Work
installation of new heating furnace, A/C
Category
heating & air conditioning/hvac
Service Provider Response
Thanks so much for appreciating our work. We strive to meet or exceed all of our customer's expectations.Trevor C.
01/13/2021
Larry and the DuAll crew did an excellent job. We have used their services for 3+ years and have always been happy with their responsiveness and professionalism. This major job was no exception: they worked efficiently, provided clear information, ran everything on time, and the project was exactly on budget with the estimate. I recommend them whenever asked about a need for heating or A/C services.
Description of Work
We had to get our central furnace and A/C units replaced
Category
heating & air conditioning/hvac
Service Provider Response
Thanks for your business and kind words. We love what we do and we think it shows in our work.Karen G.
12/05/2020
Larry Jr. Was great. Our furnace stopped working. I called and he was at my house in 3 hours. He needed a part and returned to complete the job. I really appreciated the text messages letting me know when he was arriving. Excellent professionalism and knowledge of our furnace. He installed it 11 years ago. DuAll Heating is the only company we use for HVAC issues. Thanks.
Description of Work
Furnace blower replaced
Category
heating & air conditioning/hvac
Service Provider Response
Thanks [Member Name Removed]. Glad we could help.Kevin J.
11/24/2020
The team at DuAll was extremely professional and responsive. I went online late Saturday night requesting information and early Sunday afternoon I received a call which shocked me. They then worked with me to set up an in home evaluation within days. The owner Larry was incredibly helpful and provided a great deal of it naught for me to consider when selecting the most appropriate option for me and my family. This gave me a good deal of comfort as I trusted everything he shared with me. I did not feel as though he was just trying to sell me the most expensive equipment. His consultative approach to working with me made the decision to go with his firm one of the easiest decisions I have made for a purchase of this size. I would highly recommend DuAll to anyone.
Description of Work
Complete Heating and air conditioning
Category
heating & air conditioning/hvac, water heater repair, air duct cleaning
Service Provider Response
Tanks for your review. I'm so glad we made the process easy for you. That is always our goal. I never want anyone to feel pressured or that we don't have their best interest in mind.PATRICIA W.
10/28/2020
Brad L.
09/08/2020
This company is amazing! Starting with the lady who answers the phones. I had literally 4 different companies come and they all told me something different. I was frustrated that no one could tell exactly what was wrong. I had a water leak in the furnace, one told me that I had to replace everything and it would end up costing me $8000. Luckily I found Larry’s company. He was very professional when I talked to him on the phone and explained to him what a nightmare I had gone through, next day he came out told me exactly what was wrong with it, very honest guy. What I thought it was gonna cost me 8k, only paid $100. I highly recommend. Larry’s company DuAllheating&cooling in Bolingbrook.IL [*** Link removed ***]
Description of Work
AC, Furnace
Category
heating & air conditioning/hvac
Service Provider Response
Thanks so much. As you saw, it wasn't rocket science that found the problem. Just actually looking for a problem, instead of a possible sale of equipment. We love what we do......Don G.
06/28/2020
Awesome troubleshooted the problem spot on had parts on hand was up and running within one hour
Description of Work
AC repairs
Category
heating & air conditioning/hvac
Service Provider Response
We appreciate your post. We keep very well stocked trucks and can get people back up and running probably 98% of the time, same day.Christopher B.
05/17/2020
Nick M.
01/28/2020
They first came out to address why our Ecobee smart thermostat was not working and the heater was blowing cold air. Our friends had their furnace replaced last year and referred DuAll. They came out and were able to get it running but warned that it was just a matter of time before the heat exchange unit went out again and tripped the safety shut off. With our furnace being nearly 20 years old, we decided it was time to replace it (and the AC). Larry sent us a proposal within 2 hours which was lower than several others we collected so we accepted it. They were coming out on Saturday to replace the equipment, but in the meantime our heat went off again on Friday. I called and Larry came out that afternoon, no charge, and got our heat going again. They finished in a reasonable time and there work was very professional. We will definitely be referring them to our families, friends and neighbors!
Description of Work
Replaced furnace & AC
Category
heating & air conditioning/hvac
Service Provider Response
We appreciate your kind words. Let us know if there is anything we can do for you, your friends or family in the future..David N.
11/30/2019
Duall is an excellent company...Larry and Larry Jr. did a great job as always...Excellent price and service...Highly recommended, the only HVAC company I will use...I've been a customer for 9 years...
Description of Work
New furnace and air conditioner
Category
heating & air conditioning/hvac
Service Provider Response
Thanks for the continued trust in DuAll. We appreciate the kind words.Katie P.
11/16/2019
Excellent. Always helpful in scheduling an appointment and very professional service. Always answers my many questions. We purchased our furnace from them a few years ago when needed a new one and continue with the annual maintenance contract with them which includes a Spring maintenance for our air conditioner
Description of Work
Annual Furnace Service and Maintenance
Category
heating & air conditioning/hvac
Service Provider Response
Thanks so much for your continued business.Amy J.
11/14/2019
Francisco was very professional. He did the job and asked if i had any question, was very informative and explained what he did and found very well. I was very pleased.
Description of Work
Dryer vent cleaning
Category
heating & air conditioning/hvac, dryer vent cleaning
Service Provider Response
Thanks for the great review. Francisco is a great asset to our company.Christopher B.
10/20/2019
Donna H.
05/30/2019
Larry Jr., and his Son did a Wonderful job. I will always call DuAll Heating and Cooling because of their professionalism, quick responses to your needs, and great service!!! I have been using them for 10+ years on all of my Rental Homes that I property manage and have always been completely satisfied!!!!!!
Description of Work
Hot Water Heater Replaced
Category
heating & air conditioning/hvac, water heater repair
Service Provider Response
Thanks so much for the kind word. We strive to give the best possible service with the best possible rates!Kathleen D.
04/12/2019
Began using this service a few years ago, and have always been very satisfied with the work.......both in cost and completion! The response time is always prompt, and no matter which service person has come to do the work, I have never been dissatisfied. Larry and his crew are the best, and the maintenance plan offered by his company is great. I only wish he offered plumbing and electric work, too! I’d never call anyone else!!!
Description of Work
Furnace replacement
Category
heating & air conditioning/hvac
Service Provider Response
Thanks for the kind words. We always appreciate hearing what our customers have to say.Tamela B.
03/07/2019
Our 20yr old furnace quit working Tuesday mid afternoon. I called Duall and spoke with Donna. They offered to come that evening due to the cold weather. Larry came and diagnosed the problem, bad motor and cracked wall. Even though it was after 6pm they were able to get a new furnace and start the replacement Wednesday morning at 7:30. Larry, Larry Sr and Francisco were friendly, professional and courteous to our home and family. Highly recommend them. Oh and they left us a goodie bag!
Description of Work
Furnace repair
Category
heating & air conditioning/hvac
Service Provider Response
Thanks for sharing your satisfaction and pictures!shawn P.
02/22/2019
in both instances, the employees were very nice, prompt & courteous about not getting your house dirty (very slushy and cold on one occasion). Family owned and run and you can tell, they care. We've also had them put in full systems at my parents condo about 2 or 3 years ago. I have never felt like I was being taken. They fix what needs to be fixed and tell you what doesn't need to be fixed.This time it was Francisco and he wanted to make sure we didn't replace something that didn't need replacing, maybe just maintaining better. He was following up with the owner as well. I'm sold.
Description of Work
replacing a circuit board in the past and this time was preventative due to noise
Category
heating & air conditioning/hvac
Lisa M.
01/05/2019
Francisco was great. He was on time and was very thorough. He explained with details what was wrong and what he needed to do, and when he was finished he went over it again and answered some questions I had as well on the thermostat. They will be my go to company if I ever have a problem again with my furnace or air conditioner.
Description of Work
I needed my furnace service.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you so much for your kind words. We strive to have everyone comfortable and happy. Glad Francisco met your expectations.Kimberly H.
08/06/2018
DuAll has gone above and beyond expectations. Our A/c unit went out and the home warranty company we had fell through. After dealing with the warranty company for almost 2 weeks, we called DuAll for a second estimate. Larry came the next day (Friday...on time) gave a fair estimate and came on-time on Monday for the install. Very professional and polite!!!!
Description of Work
Replace A/C Unit
Category
heating & air conditioning/hvac
Service Provider Response
Thanks so much for the kind words. We strive to make everyone happy and comfortable.Rose B.
07/13/2018
Kathleen D.
05/16/2018
Started using DuAll a few years back when they were the only ones to respond to my need for emergency repairs in the middle of winter. Since that time, I have used their yearly maintenance plan, and can’t say enough good things about their service! I would highly recommend this company for furnace or AC work
Description of Work
Semi-annual maintenance check
Category
heating & air conditioning/hvac
Service Provider Response
Thanks for the kind words. We love what we do.Phone
Address
419 FOXBOROUGH TRL
Bolingbrook, IL 60440
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