DUALL HEATING & COOLING INC
About us
FAMILY OWNED AND OPERATED. FINANCING AVAILABLE.
Business highlights
Emergency services offered
25 years of experience
Services we offer
AIR CONDITIONER CLEAN AND CHECKS, BACK-UP GENERATORS, COMBUSTION ANALYSIS, DRYER VENT CLEANING, DUCT CLEANING, EMERGENCY SERVICE, FOSSIL FUEL REPORTS, FURNACE CLEAN AND CHECKS, HUMIDIFIERS & WATER HEATERS., INDOOR AIR QUALITY, REPAIRING EXISTING AND INSTALLING NEW EQUIPMENT
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.974 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 5% | ||
| 1% | ||
| 0% | ||
| 0% |
Showing 1-25 of 74 reviews
Jim D.
Jan 2022
It went good. She explained what had to be done. I appreciate Larry sending someone out to me as soon as possible because we lost heat and our pipes froze overnight.
Response from DUALL HEATING & COOLING INC
"Glad we could help. Hope it wasn't too bad for you."
Michelle C.
Oct 2021
We had very proficient and professional service . Listened to my concerns . Asked if I had any questions. Left no mess, very happy.
Response from DUALL HEATING & COOLING INC
"Thanks for the review. We strive to have a pleasant experience for our customers always."
Donald K.
Aug 2021
Excellent job
Response from DUALL HEATING & COOLING INC
"Thanks [Member Name Removed]!"
Jane G.
Jun 2021
Excellent. We have dealt with them for years and always happy with their service. They are very trustworthy and always professional. Their pricing is very reasonable. There are so many companies out there running sketchy promotions that we would never feel comfortable dealing with at all. We highly recommend DuAll
Response from DUALL HEATING & COOLING INC
"Sketchy is not a word we ever want to be associated with. We just treat people like we would want to be treated. Thanks for the review."
Kelly C.
Feb 2021
We have a tankless water heater and have had all the big guys come out to work on it over the past 11 years. We got a code 14 and a code 16 this time and our previous service recommended a whole new system. Then we were quoted $300+ just to come out and look at it by another company. We’ve been searching for a company that isn’t always looking for the upsell and isn’t so big that you see someone new every time. Duall is that company!! When we called, they were realistic about timeframes and have extremely fair pricing. I can’t express just how happy we are to have found them. Highly recommed!
Response from DUALL HEATING & COOLING INC
"As a family owned and operated company, we appreciate the things families are going thru and do what we can to make it a pleasant experience. Yours was a pretty difficult repair, but we got it resolved. Hopefully you are again enjoying plenty of hot water."
Andrew K.
Feb 2021
When my previous furnace was inspected by another company, they recommended I get a new furnace, as well as A/C. Being a new homeowner for the very first time, I was expecting it to be naturally expensive, but after receiving their estimate, I was more than alarmed at the steep price! ikiThey told me I would need to be at home for 2 days' installation. When my coworker friend found out the price, she said "That is WAY too much!" and she immediately recommended DuAll Heating and Cooling, a mom and pop operation that she and her husband used for their home in Plainfield. They kept raving about Larry and his staff. When Larry came to inspect, his estimate was MUCH less (close to $2,000 less), and he and his crew installed both the furnace and A/C within one day! The furnace is working great, and I really felt like I was in good hands. Larry and his crew were professional and he was always available to answer any questions I had. I HIGHLY recommend this company. I have definitely learned from this experience that it helps to seek a second opinion! I will continue to work with DuAll Heating & Cooling in the future for any maintenance issues.
Response from DUALL HEATING & COOLING INC
"Thanks so much for appreciating our work. We strive to meet or exceed all of our customer's expectations."
Trevor C.
Jan 2021
Larry and the DuAll crew did an excellent job. We have used their services for 3+ years and have always been happy with their responsiveness and professionalism. This major job was no exception: they worked efficiently, provided clear information, ran everything on time, and the project was exactly on budget with the estimate. I recommend them whenever asked about a need for heating or A/C services.
Response from DUALL HEATING & COOLING INC
"Thanks for your business and kind words. We love what we do and we think it shows in our work."
Karen G.
Dec 2020
Larry Jr. Was great. Our furnace stopped working. I called and he was at my house in 3 hours. He needed a part and returned to complete the job. I really appreciated the text messages letting me know when he was arriving. Excellent professionalism and knowledge of our furnace. He installed it 11 years ago. DuAll Heating is the only company we use for HVAC issues. Thanks.
Response from DUALL HEATING & COOLING INC
"Thanks [Member Name Removed]. Glad we could help."
Kevin J.
Nov 2020
The team at DuAll was extremely professional and responsive. I went online late Saturday night requesting information and early Sunday afternoon I received a call which shocked me. They then worked with me to set up an in home evaluation within days. The owner Larry was incredibly helpful and provided a great deal of it naught for me to consider when selecting the most appropriate option for me and my family. This gave me a good deal of comfort as I trusted everything he shared with me. I did not feel as though he was just trying to sell me the most expensive equipment. His consultative approach to working with me made the decision to go with his firm one of the easiest decisions I have made for a purchase of this size. I would highly recommend DuAll to anyone.
Response from DUALL HEATING & COOLING INC
"Tanks for your review. I'm so glad we made the process easy for you. That is always our goal. I never want anyone to feel pressured or that we don't have their best interest in mind."
PATRICIA W.
Oct 2020
Service was great as was the price!
Response from DUALL HEATING & COOLING INC
"Thanks for the review. It was nice seeing you again."
Shyvonne W.
Oct 2020
Great service
Response from DUALL HEATING & COOLING INC
"Thanks!"
Brad L.
Sep 2020
This company is amazing! Starting with the lady who answers the phones. I had literally 4 different companies come and they all told me something different. I was frustrated that no one could tell exactly what was wrong. I had a water leak in the furnace, one told me that I had to replace everything and it would end up costing me $8000. Luckily I found Larry’s company. He was very professional when I talked to him on the phone and explained to him what a nightmare I had gone through, next day he came out told me exactly what was wrong with it, very honest guy. What I thought it was gonna cost me 8k, only paid $100. I highly recommend. Larry’s company DuAllheating&cooling in Bolingbrook.IL [*** Link removed ***]
Response from DUALL HEATING & COOLING INC
"Thanks so much. As you saw, it wasn't rocket science that found the problem. Just actually looking for a problem, instead of a possible sale of equipment. We love what we do......"
Don G.
Jun 2020
Awesome troubleshooted the problem spot on had parts on hand was up and running within one hour
Response from DUALL HEATING & COOLING INC
"We appreciate your post. We keep very well stocked trucks and can get people back up and running probably 98% of the time, same day."
Christopher B.
May 2020
Great service as usual. I have been utilizing DuAll for over 10 years and have never been disappointed.
Response from DUALL HEATING & COOLING INC
"It is and has always been, our pleasure."
Nick M.
Jan 2020
They first came out to address why our Ecobee smart thermostat was not working and the heater was blowing cold air. Our friends had their furnace replaced last year and referred DuAll. They came out and were able to get it running but warned that it was just a matter of time before the heat exchange unit went out again and tripped the safety shut off. With our furnace being nearly 20 years old, we decided it was time to replace it (and the AC). Larry sent us a proposal within 2 hours which was lower than several others we collected so we accepted it. They were coming out on Saturday to replace the equipment, but in the meantime our heat went off again on Friday. I called and Larry came out that afternoon, no charge, and got our heat going again. They finished in a reasonable time and there work was very professional. We will definitely be referring them to our families, friends and neighbors!
Response from DUALL HEATING & COOLING INC
"We appreciate your kind words. Let us know if there is anything we can do for you, your friends or family in the future.."
David N.
Nov 2019
Duall is an excellent company...Larry and Larry Jr. did a great job as always...Excellent price and service...Highly recommended, the only HVAC company I will use...I've been a customer for 9 years...
Response from DUALL HEATING & COOLING INC
"Thanks for the continued trust in DuAll. We appreciate the kind words."
Katie P.
Nov 2019
Excellent. Always helpful in scheduling an appointment and very professional service. Always answers my many questions. We purchased our furnace from them a few years ago when needed a new one and continue with the annual maintenance contract with them which includes a Spring maintenance for our air conditioner
Response from DUALL HEATING & COOLING INC
"Thanks so much for your continued business."
Amy J.
Nov 2019
Francisco was very professional. He did the job and asked if i had any question, was very informative and explained what he did and found very well. I was very pleased.
Response from DUALL HEATING & COOLING INC
"Thanks for the great review. Francisco is a great asset to our company."
Christopher B.
Oct 2019
Excellent as usual. We have been utilizing Duall for the past 10 years and have had nothing but great service.
Response from DUALL HEATING & COOLING INC
"We are committed to give our customers the best possible service. Thanks!"
Donna H.
May 2019
Larry Jr., and his Son did a Wonderful job. I will always call DuAll Heating and Cooling because of their professionalism, quick responses to your needs, and great service!!! I have been using them for 10+ years on all of my Rental Homes that I property manage and have always been completely satisfied!!!!!!
Response from DUALL HEATING & COOLING INC
"Thanks so much for the kind word. We strive to give the best possible service with the best possible rates!"
Kathleen D.
Apr 2019
Began using this service a few years ago, and have always been very satisfied with the work.......both in cost and completion! The response time is always prompt, and no matter which service person has come to do the work, I have never been dissatisfied. Larry and his crew are the best, and the maintenance plan offered by his company is great. I only wish he offered plumbing and electric work, too! I’d never call anyone else!!!
Response from DUALL HEATING & COOLING INC
"Thanks for the kind words. We always appreciate hearing what our customers have to say."
Tamela B.
Mar 2019
Our 20yr old furnace quit working Tuesday mid afternoon. I called Duall and spoke with Donna. They offered to come that evening due to the cold weather. Larry came and diagnosed the problem, bad motor and cracked wall. Even though it was after 6pm they were able to get a new furnace and start the replacement Wednesday morning at 7:30. Larry, Larry Sr and Francisco were friendly, professional and courteous to our home and family. Highly recommend them. Oh and they left us a goodie bag!
Response from DUALL HEATING & COOLING INC
"Thanks for sharing your satisfaction and pictures!"
Shawn P.
Feb 2019
in both instances, the employees were very nice, prompt & courteous about not getting your house dirty (very slushy and cold on one occasion). Family owned and run and you can tell, they care. We've also had them put in full systems at my parents condo about 2 or 3 years ago. I have never felt like I was being taken. They fix what needs to be fixed and tell you what doesn't need to be fixed.This time it was Francisco and he wanted to make sure we didn't replace something that didn't need replacing, maybe just maintaining better. He was following up with the owner as well. I'm sold.
Lisa M.
Jan 2019
Francisco was great. He was on time and was very thorough. He explained with details what was wrong and what he needed to do, and when he was finished he went over it again and answered some questions I had as well on the thermostat. They will be my go to company if I ever have a problem again with my furnace or air conditioner.
Response from DUALL HEATING & COOLING INC
"Thank you so much for your kind words. We strive to have everyone comfortable and happy. Glad Francisco met your expectations."
Dan C.
Nov 2018
As I expected.
Response from DUALL HEATING & COOLING INC
"Glad we met your expectations. Let you friends, family and neighbors know. We live off or referrals. Happy Thanksgiving"
Licensing
State Contractor License Requirements
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FAQ
DUALL HEATING & COOLING INC is currently rated 4.9 overall out of 5.
DUALL HEATING & COOLING INC accepts the following forms of payment: CreditCard
No, DUALL HEATING & COOLING INC does not offer free project estimates.
No, DUALL HEATING & COOLING INC does not offer eco-friendly accreditations.
No, DUALL HEATING & COOLING INC does not offer a senior discount.
Yes, DUALL HEATING & COOLING INC offers emergency services.
No, DUALL HEATING & COOLING INC does not offer warranties.