Trusted Hands Appliance Repair

appliance repair

About us

We specialize in appliance repair for a variety of major brand appliances. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction! We offer a 24 HOUR EMERGENCY SERVICE as well as a 90 DAY WARRANTY on our appliance repair services.

Business highlights

25 years of trusted experience
Se Habla Español


Accepted payment methods

CreditCard

Reviews

4.635 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.8
Showing 1-25 of 35 reviews

Chris G.
04/2025
5.0
Tom came recommended by my father-in-law and what a great recommendation he was! Tom was a true professional - highly responsive, thorough in his work, and he talked me through exactly what he was doing and why. He even made several suggestions on possible improvements to make to the sink and garbage disposal to avoid problems down the road. His pricing was beyond reasonable for the quality of work he provided and we will absolutely be using him for any future dishwasher or appliance needs. If you need a knowledgeable professional who will treat you right, be on time, provide top-notch service and communication, and follow through on his promises, Tom is your guy. I highly recommend him- and have already done so to friends, family and coworkers!
Rating CategoryRating out of 5
$355

Susan P.
02/2025
5.0
Received a call shortly after posting the request for on my dryer. Tom arrived the next day and the repair was completed in about an hour. He replaced the part and cleaned the motor compartment of lint/dust. I even got some tips on how to get the best results from my dryer by not over loading it with wet wash. He is scheduled to return soon for repair on the stove. I would recommend this company to my friends.
Rating CategoryRating out of 5
$440

Ryan H.
07/2024
5.0
Tom quickly identified the issue causing a water leak in my utility room. He suggested a brand/model for the water heater and performed a quality installation. He demonstrated a high attention to detail and also fixed issues from the original water heater installation that the previous company had carelessly left behind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris H.
05/2024
5.0
I was highly satisfied with the work and the customer service that I received from Tom. I would strongly recommend him To anyone in need of an appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katy W.
05/2024
N/A
,
Rating CategoryRating out of 5

Anna A.
05/2024
5.0
Heâ s very honest. Gave me a detail description of what went wrong with the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$440

Michael M.
05/2024
5.0
Fast response time, ordered part on Fri. replaced it on Mon. morning. Very good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Katy W.
05/2024
5.0
I received a call back moments after I posted my request. Tom was here the next morning, 1/2 hour after appearing my oven was repaired. Yay!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucas T.
03/2024
5.0
Punctual, very good at communicating the entire repair process. Hired them to fix my dryer. We had an issue with finding a part, Tom was able to find a part quickly to get my dryer repaired. I recommend them for anyone that needs their dryer fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa V.
02/2024
1.0
We hired this company to repair this washer. unfortunately after 4 visits this company has done a lot of checks in the dishwasher and at this point they have not finish it. I paid $500.00 in order to fix it, and based on our experience I believe that they are not able to do the service.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
3.0


Susan M.
02/2024
5.0
Tom was able to come out the next morning after I contacted him. My washing machine was squeaking during the spin cycle. He replaced some parts, and it took just a little over an hour. Did a load of laundry that same night and no more squeaking. Quick response time and the job was done right! I will be calling this company again if I need any other appliance repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$266

Marshall W.
11/2023
5.0
Tom was very professional and courteous he knew exactly what to do and the rate charge was very reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$320

John D.
11/2023
5.0
My technician, Tom, was exceptional. He really was concerned that my project was completed. He followed up to see if everything was working properly. Can't say enough good things. Will hire him again if needed. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

8179947266 K.
11/2023
5.0
We had a hood vent intstalled above our range. Tom did a professional job. He had to cut out cabinets to make the vent fit and we are happy with finished product. Looks custom and clean very clean work. We also had Tom install a ceiling fan and he knocked that out quickly. A++ would recommend and use service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff G.
11/2023
5.0
Much better than average.superior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darius R.
11/2023
5.0
Professional appearances! Great communication Tom also worked around my schedule and got the job done immediately! He is very friendly and provided great information about refrigerators! I hitghly recommend this company to repair your appliances!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arturo A.
11/2023
5.0
Tom fixed my dryer a couple days ago. He is a very professional and honest repairman. He is very knowledgeable. He explained exactly what was wrong with my dryer. My dryer is working fine. I highly recommend him for your appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven H.
11/2023
5.0
Excellent work and print and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

janie w.
11/2023
5.0
Very knowledgeable about old dryer and what we should do

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$520

David B.
11/2023
4.5
He came out faster then what he had said he would, I was happy. He came in a timely manner. He did good quality work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Sarah B.
11/2023
5.0
Tom is awesome - thank you so much for coming out same day, late in the day to make sure that I had a working stove/oven. Would definitely hire again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joanne M.
11/2023
5.0
He was very informative and conciencious. Explained why getting Maytag part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$450

Eric C.
11/2023
5.0
He was very good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$440

Ron H.
11/2023
5.0
Tom did a great job and worked well with us!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

2274 Spring Green Way, Batavia, IL 60510


Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM

Service Categories

appliance repair

FAQ

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Sunday: 8:00 AM - 10:00 PM

Trusted Hands Appliance Repair accepts the following forms of payment: CreditCard
No, Trusted Hands Appliance Repair does not offer free project estimates.
No, Trusted Hands Appliance Repair does not offer eco-friendly accreditations.
No, Trusted Hands Appliance Repair does not offer a senior discount.
No, Trusted Hands Appliance Repair does not offer emergency services.
No, Trusted Hands Appliance Repair does not offer warranties.

Contact information

2274 Spring Green Way, Batavia, IL 60510


Service hours

Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM