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Ibbotson Heating & Air Conditioning Co

Heating and Air Conditioning, Water Heaters

About us

Ibbotson Heating & Air Conditioning Company, located in Arlington Heights, Illinois, is a family-owned and operated heating and cooling business that has served the Northwest Suburban Chicago for over 74 years. Founded in a small barn, located in Mt. Prospect, Illinois, by brothers Ralph and Arthur Ibbotson in 1946, Ibbotson Heating & Air Conditioning Company consisted of one employee and a Chevy station wagon. Second generation partners Ralph Ibbotson Jr., (Son of Ralph Sr.) and the late John R. Kelly (Son-In-Law of Art) took the company and grew it from a small operation to the most dependable and reliable heating and cooling company in the northwest suburbs of Chicago. Now Ibbotson Heating and Cooling is in its third generation With Ralph Ibbotson Jr., still a current owner along with partner Rich Okolita (Son-In-Law of John) and Rich's wife Jacqueline (daughter of John) who is installation/sales manager. Ralph’s son, Gregory is the NATE-certified service manager; son-in-law Brian is one of the NATE-certified salesman, daughter Joanna is the accountant, and daughter-in-law Kimberly is the service administrative assistant. Ibbotson Heating & Air Conditioning Company maintains a highly-trained staff of NATE-certified service technicians and is up-to-date on the latest high-efficient air conditioning and heating technologies. Ibbotson's goal is to provide high-quality service and installation. Ibbotson Heating & Air Conditioning Company is proud to be a Lennox Premier Dealer (Lennox’s highest dealer rating). We are also an authorized Carrier dealer providing our customers with many options for their home comfort needs. We pride ourselves in doing the job right.

Business highlights

79 years of trusted experience

Services we offer

HVAC, Furnace, Central A/C, humidifiers, water heaters, attic fans, boilers, air purification systems

Services we don't offer

Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9428 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 401-425 of 428 reviews

douglas B.
12/2014
5.0
heating & air conditioning/hvac, ceiling fans
  + 0 more
unknown
Description of Work: Install New A/C unit and bathroom exhaust fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

John S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Ibbotson installed a furnace & an air conditioner. They did a quality job in the time promised. They were punctual & very helpful in making suggestions regarding our heating& cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Dave N.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Peter L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned furnace-No issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Donna M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

barbara H.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed a leaking humidifier. I have always used Ibbotson for my furnace and a/c needs. They are very good and honest.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

PHILLIP V.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired wiring on furnace. Quick and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jennifer P.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were awesome!!!
Description of Work: On the coldest day of this winter, my furnace stopped working correctly. They came out the same day and fixed my issue immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Tom L.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Judith A. H.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
So glad to have heat again
Description of Work: The igniter was out on furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

DOROTHY E.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I have been working with them for 40 years. They have always done the job properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark P.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Well done as expected. AC failed and Ibbotson sent Dino over on Saturday morning. They called before he arrived. He fixed the AC and also found that a damper was missing on the blower. Very fast and efficient. Thanks Ibbotson!
Rating CategoryRating out of 5
Yes, I recommend this pro

Louanna S.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: On January 2l,2013, the coldest day in our winter so far, I awoke and realized we had a heating problem. My husband is in poor health and it was imperative that something was done immediately. I got out my copies of Angie's List and searched for a company who would take care of this. Several were listed but the one I chose was Ibbotson Heaating. They had received several of your Super Service awards, had been in business since 1946, were a local company and were family owned. They sent a repair man out that afternoon. It was necessary to replace the boiler and my concern was keeping our home warm enough for my husband's safety. Taking him somewhere else in 10 degree temperature was not an option. Mr. Ralph Ibbotson, the head of the company brought us 2 space heaters which solved the problem while a new boiler was installed. Everyone involved was courteous, efficient and helpful and I was impressed with their work. They deserve another Super Service award for 2013. Our son had given us a subscription to Angie's List and it was reassuring to know I could find a competent company. I urge gift givers to give subscriptions of Angie's List to senior citizens....we no longer need material gifts and having Angie's List available is so helpful.
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth B.
12/2012
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
See above
Description of Work: Ibbotson has an excellent reputation in the northwest suburban area and it is well deserved. The owner and staff are committed to good value and excellent service. And that is just what we received.They were helpful in every way from helping us to select the right furnace and hot water heater for our house to helping us to apply for manufacturer's rebates. The crew was was very resourceful in terms of retrofitting modern equipment in an older home. They were efficient, clean and very polite and charged a fair price that was very competitive with other bids. Need I say more? Elizabeth Bellock Arlington Heights, IL

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Kathleen E H.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Kathy S.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Jim was punctual and professional.
Description of Work: Received an estimate for a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM AND LOSI B.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new Lenex system for our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

ERIC F.
02/2007
4.0
heating & air conditioning/hvac
  + -1 more
Good service, good price.
Description of Work: New water pressure tank for boiler.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$380

CHUCK Y.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Excellent.
Description of Work: Diagnosed A/C not cooling as it should, loud compressor noise on startup. Previous service provider had over-charged the unit designed for 8# of coolant with 14# of coolant, causing it to condense to a liquid and over-tax the compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

ANDREA M.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our A/C was freezing up. Aaron came out and cleaned up our unit and filters and tested for freon leaks. He gave tips on how to keep this from happening. As always, he was courteous and knowledgable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

BARBARA C.
09/2005
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REPAIR OF AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

MARJORIE K.
09/2005
5.0
heating & air conditioning/hvac
  + -1 more
REPLACED A FAULTY FURNACE.
Description of Work: REPLACED FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ERIC L.
12/2004
5.0
heating & air conditioning/hvac
  + -1 more
SEEMED GREAT AS FAR AS I CAN TELL!
Description of Work: INSPECTED AND CLEANED BOTH BOILER AND FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

DAN R.
12/2004
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: CHECKED WHY PILOT LIGHT WOULD NOT STAY ON. REPLACED THE NONFUNCTIONING PART.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

DAVID M.
08/2004
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: THEY SERVICED MY AIR CONDITIONING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

514 S Arthur Ave, Arlington Heights, IL 60005

http://www.ibbotsonheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Ibbotson Heating & Air Conditioning Co is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:00 AM - 12:00 PM

Ibbotson Heating & Air Conditioning Co accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Ibbotson Heating & Air Conditioning Co offers free project estimates.
Yes, Ibbotson Heating & Air Conditioning Co offers eco-friendly accreditations.
No, Ibbotson Heating & Air Conditioning Co does not offer a senior discount.
No, Ibbotson Heating & Air Conditioning Co does not offer emergency services.
Yes, Ibbotson Heating & Air Conditioning Co offers warranties.
Ibbotson Heating & Air Conditioning Co offers the following services: HVAC, Furnace, Central A/C, humidifiers, water heaters, attic fans, boilers, air purification systems
Plumbing

Contact information

514 S Arthur Ave, Arlington Heights, IL 60005

http://www.ibbotsonheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM