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Ibbotson Heating & Air Conditioning Co

Heating and Air Conditioning, Water Heaters

About us

Ibbotson Heating & Air Conditioning Company, located in Arlington Heights, Illinois, is a family-owned and operated heating and cooling business that has served the Northwest Suburban Chicago for over 74 years. Founded in a small barn, located in Mt. Prospect, Illinois, by brothers Ralph and Arthur Ibbotson in 1946, Ibbotson Heating & Air Conditioning Company consisted of one employee and a Chevy station wagon. Second generation partners Ralph Ibbotson Jr., (Son of Ralph Sr.) and the late John R. Kelly (Son-In-Law of Art) took the company and grew it from a small operation to the most dependable and reliable heating and cooling company in the northwest suburbs of Chicago. Now Ibbotson Heating and Cooling is in its third generation With Ralph Ibbotson Jr., still a current owner along with partner Rich Okolita (Son-In-Law of John) and Rich's wife Jacqueline (daughter of John) who is installation/sales manager. Ralph’s son, Gregory is the NATE-certified service manager; son-in-law Brian is one of the NATE-certified salesman, daughter Joanna is the accountant, and daughter-in-law Kimberly is the service administrative assistant. Ibbotson Heating & Air Conditioning Company maintains a highly-trained staff of NATE-certified service technicians and is up-to-date on the latest high-efficient air conditioning and heating technologies. Ibbotson's goal is to provide high-quality service and installation. Ibbotson Heating & Air Conditioning Company is proud to be a Lennox Premier Dealer (Lennox’s highest dealer rating). We are also an authorized Carrier dealer providing our customers with many options for their home comfort needs. We pride ourselves in doing the job right.

Business highlights

79 years of trusted experience

Services we offer

HVAC, Furnace, Central A/C, humidifiers, water heaters, attic fans, boilers, air purification systems

Services we don't offer

Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9428 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 376-400 of 428 reviews

Ronald H.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

GEORGE P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Ibbotson had called me to schedule a service appointment as per my service contract. Their technician came on time, checked both the heating and cooling systems and replaced a part in the furnace. He worked quickly and efficiently and was very courteous as he explained what he was doing. I am very pleased with Ibbotson. As per my service contract, there was no charge! 5/12/2016
Rating CategoryRating out of 5
Yes, I recommend this pro

Burton L.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom H.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We are very happy with the new furnace installation from Ibbotson. Everyone was very professional, from Brian who came out and gave us the estimate to the 2 guys that installed the unit. They were thorough, pleasant and left the area very clean. They will be back to install a new A/C unit in a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Dawn D.
02/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 2 more
unknown
Description of Work: Installed a new furnace, hot water heater, and furnace. Outstanding experience all around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Angela H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced our furnace. Gave wonderful, timely service. Thorough explanation of the equipment and how it tied into existing appliances. Final bill matched estimate. Payment terms were as stated. Would recommend Ibbotson every time based on their outstanding service, expertise and reliability!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan B.
01/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: My furnace was replaced. It was working, but was 40 years old and it seemed like it was time. They came out a day after I called and gave me an estimate, and were willing to come the next day to do the work. Not only did they replace the furnace, but for a nominal fee, they fixed the vent on my water heater which was not properly installed (by a different company). They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Rene V.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
..
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Connie K.
12/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane M.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New furnace and air conditioner installed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Louis K.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Zach Budreweit went out of his way to help us escape from this cold mess. He went fifty miles out of his way to get a part. First of all, we originally had someone from All Temps, who misdiagnosed our furnace issue, and cost us $150+ just to come and look at it. Zach found the diagnosis was incorrect, which could have initially lead us to cheaper savings. Zach explained what he was doing and what was wrong from start to finish. He never was tired or getting frustrated with the multitude of questions we had for him. He's also very honest and will try to save you money in the long run. I highly recommend Zach for your services...will definitely use him in the future! Rijo & Joyce

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Doris P.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

linda R.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARY S.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: annual maintenance & testing

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Anthony R.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wesley K.
08/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Christina T.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Janet J.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced old air conditioner and heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheri R.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our 7 year old a/c was damaged by the company who installed new siding for us. We obtained 3 bids for a new a/c- the sales person for Ibbotson came back on his own time to test if there was a leak in the line as suspected. This testing enabled me to get reimbursed by the siding company! Excellent service people with this company and we intend to continue this relationship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Doug C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: air conditioner, went great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We recently hired Ibbotson Heating Company to replace our furnace and air conditioner. Their pricing was competitive among the three companies that gave us estimates. | |From their sales guy, Brian, to their installers, Tobie and Jonathon, it was a great experience. Not that we love replacing HVAC, but the process was done professionally, respectfully and with great customer service. | |We were pleasantly surprised that the old furnace and new furnace went up and down our basement stairs without a mark to the walls. The A/C was replaced without any damage to our garden. Both Tobie and Jonathon were so careful, competent and focused. | |The installation took the estimated two days. The village inspectors passed both installations, and mentioned that it is unusual for both to pass without any problems. Ibbotson's work is precise and clean, and we are truly pleased that we chose Ibbotson for this job. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Sherry E.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Heathing and Air Service Outstanding Service!
Rating CategoryRating out of 5
Yes, I recommend this pro

Melanie P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked furnace/air conditioning and repaired humidifier. They were professional and did a good job. We would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Kathryn D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced an old broken furnace with a new furnace. My first call was on a Sunday. I called their emergency line and they sent a repairman out within 1/2 hour. The next morning they came back and started work at 8am. We had a new furnace and warm home by the late afternoon. Very professional and worked the entire time without breaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Stan A.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Removed old AC unit and installed new unit | |Went well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Contact information

514 S Arthur Ave, Arlington Heights, IL 60005

http://www.ibbotsonheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Ibbotson Heating & Air Conditioning Co is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:00 AM - 12:00 PM

Ibbotson Heating & Air Conditioning Co accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Ibbotson Heating & Air Conditioning Co offers free project estimates.
Yes, Ibbotson Heating & Air Conditioning Co offers eco-friendly accreditations.
No, Ibbotson Heating & Air Conditioning Co does not offer a senior discount.
No, Ibbotson Heating & Air Conditioning Co does not offer emergency services.
Yes, Ibbotson Heating & Air Conditioning Co offers warranties.
Ibbotson Heating & Air Conditioning Co offers the following services: HVAC, Furnace, Central A/C, humidifiers, water heaters, attic fans, boilers, air purification systems
Plumbing

Contact information

514 S Arthur Ave, Arlington Heights, IL 60005

http://www.ibbotsonheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM