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Command Service Center Inc

Appliance Repair, Heating and Air Conditioning, Dryer Vent Cleaning,

About us

Servicing Lake County for over 45 years.We do it the first time.We are Trane distinguished Comfort Specialist Dealers. All of our service tech are NATE certified, we are fully qualified to help you select the comfort system that best fits your home and budget. Whether its heating, air conditioning, or an appliance problem that your are experience, Command Service is your one stop shop.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Service and install heating & AC, appliance repair, indoor air quality, water heaters, sump pumps & back up sump pumps, attic insulation & automatic gas back up generators, Water purification & more!

Services we don't offer

toilets, sinks,

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-141 of 141 reviews

Michael B.
06/2015
2.0
appliance repair, electrician
  + 0 more
unknown
Description of Work: I needed a new thermostat and they took advantage of the fact that it was quite cold outside and we had two babies in the house. The heating system was shut down since the thermostat was inoperative. The person handling the order did not give me any choice of thermostat and sold me a $560 thermostat (installed) telling me that this was the only thermostat that would work with my system. Previously they had installed the heater and used a less expensive thermostat that worked fine until it fried out.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$560

Response from Command Service Center Inc
(removed member name), Please accept our apologies concerning your recent experience with our company. We strive to provide only the highest level of attention and care to our customers. As to the replacement of the thermostat for your heating system, per our office's understanding, you wanted the same style thermostat as you had installed originally. The original thermostat was discontinued, and this was the replacement thermostat kit, which includes the interface board. When the service call was requested, we responded immediately and our tech ran to the supplier that same morning in order to provide your family heat. We apologize for any miscommunication, but we were under the assumption that you wanted a comparable IAQ thermostat. We appreciate your feedback, and hope to be of service to you in the future. Thank you, Command Service Center, Inc. “Your Complete Service Company” Heating*Air Conditioning*All Major Appliance Repair*Attic Insulation*Water Purification & MORE! 847-215-9880 fax 847-573-9881

Susan K S.
04/2015
5.0
appliance repair, insulation
  + 0 more
unknown
Description of Work: Package special to clean air ducts, filters and maintenance check of washer/dryer. Both scheduler and tech were courteous. Technician was prompt and answered my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Debbie S.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theodore R.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The technician was very thorough, cleaning the dishwasher, refrigerator and garbage disposer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Neil E.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dishwasher. Fast and very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Steven B.
11/2014
5.0
dryer vent cleaning
  + -1 more
They were really good.
Description of Work: Laundry room service package& dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Peter G.
06/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Replaced two A/C and furnaces with Trane HVAC... very impressed with our experience with Command Service. Steve Miliken was very easy to work with and extremely professional. The installation went very well and we felt the price was fair. We will use Command Service in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

DEBBIE C.
05/2014
3.0
appliance repair
  + -1 more
Did not use
Description of Work: Did not use
Rating CategoryRating out of 5

Response from Command Service Center Inc
I am assuming you gave us this rating because we do not service your area and you were very disapointed, there were no comments to explain why you had given us this rating. We have to have a service area that we service to assure we can get to everyone in a timely manor and provide great service.I am not sure why we deserve or warrant a "C" rating when you did not use us,& we did not go out to your home? We are sorry that we could not provide service to you because you were out of our service area. Sincerely Steve Milliken

Carol D.
02/2014
5.0
appliance repair
  + -1 more
See above.
Description of Work: I thought it was a leak from the washing machine. He saw the water, checked the washing machine thoroughly, but could find no leak. Just as he was writing up the bill, water appeared again, but he saw it was from the water heater. He made an adjustment to a drain pipe and solved the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Victoria L.
01/2014
5.0
electrician
  + -1 more
Wonderful job and punctual
Description of Work: Garage door opener replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

HAROLD T.
04/2013
5.0
appliance repair, dryer vent cleaning
  + 0 more
Went smoothly.
Description of Work: Cleaned washer, dryer, and dryer vent. Has been problem free since. Arrived on time and completed the job satisfactorily.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen N.
11/2012
5.0
appliance repair, dryer vent cleaning
  + 0 more
Great.
Description of Work: Took advantage of ANgie's special & was worth it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

betty L.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced two new high efficiency furnaces and air conditioners as well as a new heating cooling system for our spare room ( that is not attached to the whole house heating and cooling systems. They also installed a programable thermostat. There service was great. We live in a 70+ year old home . They gave us several choices and price points. Have done the servicing for us. We are extrememly satisfied with their professionalism, attention to detail and interest that we are happy with the products they sold us. We continue to use them for yearly servicing of the units. A first class company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

KATHLEEN G.
08/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: This is a very easy company to work with from Mary who scheduled my service to Jeff who did the work. Very professional, quality work by nice people. The Kitchen Appliance Maintenance Package is a great deal to keep appliances running well. From my experience, I would encourage other customers to utilize this compny.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATE P.
09/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
they were fabulous!
Description of Work: Command Service has been to my rescue a couple of times before and they were great! This time because I thought my water leak was from around. My furnace I called them first and they were able to come the next day. They looked the problem over and said that it was not in their expertise and gave me suggestions of who to call. They put things back and did not charge me for the call out!!!! They are honest and reliable. What more do you want!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roland S.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
They were very honest.
Description of Work: Serviced our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

315 W Depot St, Antioch, IL 60002

www.commandservice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Dryer Vent Cleaning,
Air Duct Cleaning,
Plumbing,
Electrical,
Water Heaters,
Natural Gas Lines,
Wells and Pumps,
Insulation,
Computer Repair,
Gas Grills

FAQ

Command Service Center Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Command Service Center Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Command Service Center Inc offers free project estimates.
Yes, Command Service Center Inc offers eco-friendly accreditations.
No, Command Service Center Inc does not offer a senior discount.
Yes, Command Service Center Inc offers emergency services.
No, Command Service Center Inc does not offer warranties.
Command Service Center Inc offers the following services: Service and install heating & AC, appliance repair, indoor air quality, water heaters, sump pumps & back up sump pumps, attic insulation & automatic gas back up generators, Water purification & more!
toilets, sinks,

Contact information

315 W Depot St, Antioch, IL 60002

www.commandservice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed