Very poorly. I have been a customer with this bank for many years. They used to be good and take care of their customers. I recently had a situation where a check was expired and they missed it and they ended up charging me $60.00 in fees for the privilege of being a customer. I was very disappointed that despite explaining the situation they choose not to reverse the fees. Their response was "well we followed all the federal guidelines". I don't care what the federal guidelines are. I just don't want to be ripped off. If you can't get a response to a rational argument at a local credit union then what's the point in banking with a local institution. I would recommend going else where. I bank with ING direct (now capital one 360 unfortunately) also and I've never been charged a crazy fee because they've set up there systems to make sure you don't fail as a customer and get crazy unreasonable fees. Go elsewhere!
Description of Work: Provided checking services.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$60
Robert S.
08/2013
5.0
banks
 + -1 more
Their fees are high. I've never had any trouble or problems.They are all courteous. They are excellent.
Description of Work: I use Global Credit Union for my main financial institution.
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Service Categories
Banking/Credit Unions,
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FAQ
GLOBAL CREDIT UNION is currently rated 3 overall out of 5.
No, GLOBAL CREDIT UNION does not offer free project estimates.
No, GLOBAL CREDIT UNION does not offer eco-friendly accreditations.
No, GLOBAL CREDIT UNION does not offer a senior discount.
No, GLOBAL CREDIT UNION does not offer emergency services.
No, GLOBAL CREDIT UNION does not offer warranties.