The Tyler Osby Team

Mortgage Companies, Real Estate Agents

About us

We're a locally operated mortgage business in central Iowa. We have a team of three people ready to help answer your mortgage related questions. Our slogan is "On time. Under budget. No surprises". We're also Central Iowa's most recommended mortgage company! Bring on your home financing questions, we love to answer them! We're an education based mortgage company that would love to earn your business!

Business highlights

21 years of trusted experience

Services we offer

Local mortgage lender. www.applywithtyler.com. "On time, under budget with no surprises!" Offering FHA, USDA, VA, Conventional & Jumbo loans. We also have extensive experience with clients relocating to Central Iowa and first time home buyers.

Services we don't offer

In-house & portfolio loans. Sub-prime credit loans.

Amenities


Photos of past projects

Reviews

5.0206 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 176-200 of 206 reviews

Matthew H.
05/2014
5.0
mortgage broker
  + -1 more
I had a great first time home buying experience with the Tyler Osby Team. They were there from start to finish and have followed up with every promise made to make everything as comfortable as it could go.
Description of Work: Set up my home mortgage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113,000

Amie C.
05/2014
5.0
mortgage broker
  + -1 more
I cannot say enough about Tyler and his team. He was truly a professional. He stayed in constant contact with me and there realy were no surprises. Everything went very smoothly and I was able to close on time!
Description of Work: He provided excellent customer service for my mortgage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Michael K.
04/2014
5.0
mortgage broker, real estate agents
  + 0 more
Tyler and his team did a fantastic job helping me to buy my first home. He was knowledgeable, thorough, and fast! He was quick to respond, easy to work and communicate with, and kept me in the loop throughout the entire process. Tyler thought of everything and made sure that everything was covered before sending my loan to the underwriters. This ensured that we closed ?on time? and with ?no surprises.? The Tyler Osby team really lived up to their slogan. I couldn?t be happier with the service he provided me and would recommend him to anyone!
Description of Work: Provided me with a mortgage loan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica M.
04/2014
5.0
mortgage broker
  + -1 more
Our experience with the mortgage lending process was really fantastic. Tyler and team made the process smooth and did an excellent job of outlining steps clearly so the task was not daunting, but straightforward and simple. I appreciated Tyler's swift responses to our questions. No question was too small and Tyler went above and beyond in educating us so that we were informed consumers.
Description of Work: Helped me purchase a home

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ashley M.
03/2014
5.0
mortgage broker
  + -1 more
My husband and I began the process of buying a house just over 5 years ago. Tyler was great and walked us through doing everything we needed to in order to close on the house. After my husband was laid off, we lost the house and were unable to purchase anything at the time. Nearly 5 years later, we found the perfect house and Tyler patiently helped us through every step of buying it. He made the process really smooth and it didn't take up a lot of time. He was always available if we had questions or if we were confused about something. In the end, we were able to celebrate buying a house and are very grateful we had Tyler there along the way. Everyone should obtain their mortgage through this company. They care about you and are always there to help!
Description of Work: Provided a mortgage loan for the purchase of a new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam S.
02/2014
5.0
mortgage broker
  + -1 more
Tyler and his team were on top of everything from the first meeting. They were very up front with how they did business. Everything they said they would they would do, they did. All options were explained when it came to our loan and mortgage insurance. One of the best things was that they explained how we could save almost $6000 by paying our mortgage insurance up front instead of over the first 9-10 years of the loan. We took that option and were thrilled to save that money. We never waited more than a couple of hours for responses to questions we had through email. The weekly updates on where things were with the process were extremely helpful and alleviated any potential anxiety. This team was thorough, knowledgeable, straight-forward, and most importantly, very honest. I strongly recommend this team for any home-buying experience.
Description of Work: Tyler Osby and his team handled our mortgage for our home purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Kelly B.
11/2013
5.0
mortgage broker
  + -1 more
It went great. Tyler and his team helped with my 'divorce' new home purchase. He helped to make the transition from owning my previous home with my former spouse to owning my new home all on my own a pretty easy and painless process. He and his team knew exactly what to do and how to do it and I am very happy.
Description of Work: Helped me purchase my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Blake S.
11/2013
5.0
mortgage broker
  + -1 more
My wife and I recently went through the home buying process. We were prequalified with a bank and had an offer in on a house when I first called Tyler based on a recommendation. The first time I called, Tyler answered and spent time talking to me about the process, how they could help me and making sure I had any questions answered. In the end, Tyler and his team saved us money and helped us close on the hosue within three weeks - the whole process was efficient, understandable and dare I say enjoyable! I highly recommend the Osby Team.
Description of Work: Helped us close on a new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin G.
11/2013
5.0
mortgage broker
  + -1 more
I was terrified by the whole home buying process - so much so that I’d avoided it for over 5 years. Then, a friend of mine recommended Tyler’s team and things started changing. I actually went to speak with Tyler before I ever contacted a real estate agent. He took the time to walk me through the entire process and explain all of my options until I really felt comfortable with moving forward. As we approached closing time, the sellers threw some serious curve balls at us but Tyler handled everything positively, made the necessary adjustments, and kept us all on track. I really appreciate his entire team and would gladly recommend them to everyone.
Description of Work: helped me purchase my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly I.
10/2013
5.0
mortgage broker
  + -1 more
Things went very smoothly. It was a smooth transition from beginning to end, with Tyler keeping both us and our Relator informed throughout the process. He was able to help us lock in the best rate we could and was upfront about any fees and taxes we would be paying by giving us a good faith estimate, which he was willing and able to update once we made a final decision on a home. Tyler was very organized and had everything ready to go and in order for our closing date. I don't remember his exact fee, but it was very reasonable compared to the fees of area banks and mortgage professionals.
Description of Work: Tyler was our mortgage professional for the purchase of our first home in 2009. He came highly-recommended by several co-workers and we found his work ethic to ring true to their recommendations. Tyler was very knowledgeable and able to explain the home-buying process to a couple of first-timers and helped us get a pre-approval quickly so we could start our house hunt on the right foot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew D.
10/2013
5.0
mortgage broker
  + -1 more
Like most first time home buyers, we thought we had to talk directly with a bank to get a mortgage, but we also decided to talk to the Tyler Osby Team, simply because our realtor said they were the best he has worked with at getting mortgages done. After talking with a couple banks, we chose to work with the Tyler Osby Team. It was a more enjoyable process working with Tyler and his team. They took the time to talk through the mortgage process, which eased our concerns and answered the many questions that we had as first time home buyers. The Tyler Osby Team went above and beyond our expectations, and we certainly recommend them to anyone looking for help obtaining a mortgage. We were certainly glad that we listened to our realtor. Working with the Tyler Osby Team was one of the best decisions we made in our home buying process.
Description of Work: Tyler and his team provided us an excellent experience in obtaining a mortgage for the purchase of our first home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kedron B.
10/2013
5.0
mortgage broker
  + -1 more
Tyler impressed us right from the start with his knowledge of the mortgage business in Des Moines (and connections to realtors we worked with in Indianola), his desire to get us the lowest possible rate, and his level of ORGANIZATION. Getting a mortgage can be confusing and frustrating if the customer's questions and worries are not immediately answered. What impressed me most about Tyler was his attention to detail and ability to answer questions before we even asked them. He made the mortgage process seem super easy! The closing also went very quickly, with a minimum of hiccups or unexpected delays. Everything was well organized, so that all we had to do is sign the paperwork. By the way, it is also refreshing to see someone who is adapting their business strategy to the take advantage of social media and the web. This tells me that Tyler is up to date on recent trends and changes in the industry, and is on the cutting edge of the mortgage business.
Description of Work: Helped us finance the purchase of a new home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammi H.
10/2013
5.0
mortgage broker
  + -1 more
Working with Tyler and his team was a life changing experience in the best way. I reached out to Tyler for help looking at options to reduce my debt. Tyler and his team were extremely responsive and available. Tyler evaluated my situation and explained my options thoroughly. He helped me refinance my house without extending the length of my mortgage or significantly changing my payment. I'm finally debt-free and able to save- what a relief! Tyler is positive, affirming, and truly cares. I highly recommend The Tyler Osby Team for your mortgage needs.
Description of Work: Helped me refinance my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tyler Osby Team
I am extremely grateful to have had the opportunity to help you through everything. Frankly, your story is one that motivates me to go to work on days when work seems "work" vs. the fun challenge I enjoy 95% of the time. It's always really cool to have the opportunity to work closely with clients and consult on how to help them make *huge* improvements to their personal financial situation. It is truly a gift to be able to help clients like you and I sincerely appreciate the opportunity. We look forward to the updates on how things are going! P.S. It takes someone acting on our advice to really make the difference. I want to congratulate you for taking responsibility of your finances and taking the steps necessary to drastically improve your financial situation down the road. Many don't. You too deserve a positive review here! Thanks again. I really appreciate you sharing this experience with other Angie's List members -- and, also appreciate your continued support of our local business! - Tyler

Jeremy Y.
10/2013
5.0
mortgage broker
  + -1 more
Tylers team is THE most organized and detail oriented group I have EVER worked with at ANY business...not just the mortgage industry. He knows his industry inside and out and has the details, processes and paperwork mastered to the point where my loans all closed on time (if not early), without any delays or issues and in one case I even paid hundreds less than his original estimate. I would recommend Tyler and his team to anyone looking to buy or refinance a home or rental property. You will be pleasantly surprised how easy the loan process can actually be with an informed, competent professional in your corner.
Description of Work: I have used the Tyler Osby Team to originate several loans, on my personal residence, a refinance and on rental property that I purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from The Tyler Osby Team
First off, I'm glad our anal-retentiveness showed in your experience ;) In our industry, it's a little unique -- but, it's what leads to our reputation for always being on time, under budget with no surprises. (See how I worked the slogan in there? Ha!) Seriously though, it was our pleasure to help you out with both your purchases AND refinances over the past couple of years. We welcome the opportunity to do it again in the future (although, I'm assuming it would be on purchases since you've locked in such low rates on your refinances!). Thank you for sharing your experience with fellow Angie's List members! I really appreciate it -- it's great to see the positive feedback from someone who's worked with us over the years. We also appreciate your continued support of our local business over the past couple of years with your referrals of friends and family! All the best, Tyler

Jeremy M.
10/2013
5.0
mortgage broker
  + -1 more
From inception to completion, one of the easiest processes I've gone through. Tyler and his team are courteous, timely, and thoughtful. After gathering the requisite financial and identity information, Tyler and his staff navigated the closing documentation and timelines with ease and on time, with no added stress for us. Truly the best experience I've had buying a home...I'll use him and recommend him again and again!
Description of Work: Established and closed home purchase loan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tyler Osby Team
Thank you for sharing this experience with other Angie's List members! You and your wife are always a blast to work with and we always welcome the opportunity to help you two! We're glad you felt the process was stress free -- as it's always our goal! Thanks for your continued support and referrals of our local business. We sincerely appreciate it! All the best, Tyler

Nathan S.
10/2013
5.0
mortgage broker
  + -1 more
Tyler and team are EXCELLENT. They are the first place I think to contact for anything concerning real estate, purchasing, lending and re-finance! The support I received from this group as a first time home buyer was FANTASTIC. They patiently answered my never ending list of questions and addressed each concern! All my interactions were seamless due to their flexible methods of contact. Whatever contact method worked best for me, be that e-mail, phone call, or text message, they responded as needed. My experience was so delightful that I continue to recommended Tyler to friends and did not even consider going to anyone else when I decided to re-finance. Thank you Tyler Osby Team for helping me make sense of the complicated venture that is home ownership.
Description of Work: Home purchase - first time homebuyer - 2010 Re-finance - first time refi - 2012

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tyler Osby Team
It is always a pleasure to help you out! Thanks for sharing how flexible our team is on being contacted. Technology makes things extremely easy! We also really love answering questions --- so thank you for bringing them to us! We're here to help anytime something comes up! Thanks so much! I really appreciate you sharing your experience on Angie's List!

Elizabeth D.
10/2013
5.0
mortgage broker
  + -1 more
I was in a financial situation that I assumed would make it impossible for me to get financing. I went to Tyler because I knew if anyone could be creative and help me find a solution that was realistic, practical, and good for me not only in the short run but also the long run it was Tyler and his team! I was right. Tyler found a way for me to make it happen and become a home owner. The process was smooth and faster than expected. I loved getting timely updates from the team, I always knew what was going on and what would be happening next. I highly recommend The Tyler Osby Team!
Description of Work: Helped me close on a home loan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tyler Osby Team
We're glad you shared your experience here on Angie's List! It was fun helping you through the process -- especially with your unique circumstances. We always like to be the first call -- because when we're not the best choice, we can connect clients with the right person in town to talk with. Fortunately, after 10 years of doing this, we've met a few people that have a variety on what they can do, That all being said, I'm really happy we were able to make things come together for you and find a solution that not only worked -- but also worked pretty quickly and very smoothly! We appreciate your continued support of our local business and your referrals! Thanks again.

Amy Z.
09/2013
5.0
mortgage broker
  + -1 more
Every interaction with Tyler and his team has been educational and financially helpful. I've purchased my first home with the assistance of the Tyler Osby team and have refinanced more than once since then. Anytime I have a question about my mortgage, I know I can reach out to anyone on the team and will have a helpful response in no time. The responsiveness, ease of interaction and ability to communicate and explain complex financial transactions is why I keep going back to the Tyler Osby Team. Tyler and his team are always willing to take the time to address all of your questions and ensure you understand what is going on with your mortgage!
Description of Work: Help finance first home, assistance with refinance, addressed questions about mortgage costs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tyler Osby Team
It's been our pleasure to be your mortgage resource over the years! We always enjoy getting questions from you -- always quick conversations to get those loops closed for you! Thank you VERY much for your continued support of our business. We sincerely appreciate it! Your referrals have been fantastic -- always fun people just like YOU!

Tracey and Bill A.
09/2013
5.0
mortgage broker
  + -1 more
We greatly appreciate all the professionalism and expertise that we experienced working with Tyler and his wonderful team. We were purchasing a condo in Ames for our daughter who is attending ISU this year. We live all the way out in California, but Tyler and his team kept us informed and worked with us to figure out the technology so that we could get papers signed! It was a great to know that, even though we were far away, we had Tyler and his team back in Iowa making sure that everything went smoothly! Thanks Tyler!
Description of Work: Helped us secure financing on a condo in Ames, Iowa. We live in California, so Tyler and his team worked to support us even though we were so far away. Explained the process thoroughly and supported us throughout the process. Replied promptly to any and all questions. Worked with our realtor in order to get all the needed information for the loan. Tyler is very thorough and knowledgeable about the loan process and what is needed to ensure that all goes smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tyler Osby Team
It was a pleasure to help you guys with your daughter's place in Ames! With technology, it makes doing business remotely very easy! We've now helped finance your daughter AND your son's new home! Such fun when we get to help the whole family become homeowners! Thanks again for your continued referrals and support of our business! We really appreciate it... and maybe someday you'll come back to Iowa and buy a place here! ;)

Andrea B.
09/2013
5.0
mortgage broker
  + -1 more
We used The Tyler Osby Team for our first home purchase. As first time home buyers we needed someone to help guide us through the process. Tyler and his team not only helped us understand the process; they made it a very smooth process with no hiccups along the way. When we made an offer on our home the sellers countered to move our closing date up; this meant that Tyler and his team had to close on our house in less than 30 days. Tyler and his team met the deadline no problem! We closed on time and were able to get into our home as scheduled. We received weekly updates from Tyler and his team on where we were at in the process. Tyler and his team were wonderful to work with and would recommend them to family, friends, and others alike. We will defintely use The Tyler Osby Team in the future!
Description of Work: Helped us buy a house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tyler Osby Team
We love helping first time home buyers through the process! It was especially fun because it was such a quick close! We're always here to help our buyers be in the best place for negotiating and moving up the closing was no problem at all! We were able to get everything completed with plenty of time to spare... keeping our promise of being on time and under budget with (still) no surprises! Thanks SO much for the review! Your perspective is a little unique and I think other Angie's List users will appreciate it!

Mindy S.
09/2013
5.0
mortgage broker
  + -1 more
Tyler and his team were fantastic through the mortgage process. Tyler explained everything and returned all of my calls and emails promptly. My partner and I had extenuating circumstances in the sense that we were moving to a new city and needed financing in place quickly. He was able to put together a competitive package with a limited timeline, explained everything in detail and was on top of all aspects of the financing. This was one of my few experiences with financing where I did not worry about an unforeseen hurdle popping up, I always felt Tyler had things under control and communicated when additional information was needed. I highly recommend the Tyler Osby Team for individuals looking for a mortgage professional who will alleviate some of the home buying or refinancing stress.
Description of Work: Help Finance the purchase of home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from The Tyler Osby Team
I'm glad we were able to connect so I could help you guys with your relocation to central Iowa! It can be a stressful experience and I try to help clients with anything I can (like recommending great insurance agents, Realtors, moving companies, attorneys, other employers, etc). It was fun to work together and I look forward to working with you guys in the future! Thanks again for your positive review -- and I look forward to taking great care of your referrals in the future as well!

Matt M.
08/2013
3.0
mortgage broker
  + -1 more
The Tyler Osby Team were great to talk to, deal with, communicate with... etc all the things that other people have said about them. You would naturally come to expect this type of customer service from a lending company. They will sit you down and breeze through the contract and look at the numbers and give you the shabang sales pitch. Upon further shopping around and and investigation we noticed they were charging a really high amount for their originator fee, underwriting fee, and other junk fees that you wont get elsewhere. The rates were "competative" but no different than any other rate I could have gotten somewhere else. They are really nice people, just make sure you do your shopping around before you get sucked into the "sure thing" and wind up paying outrageous fees on top of of your closing costs, downpayment, and other fees associated with buying a house and moving.
Description of Work: The Tyler Osby Team will over charge you for "junk feed"

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from The Tyler Osby Team
We really appreciate you jumping in and giving details on your experience in working with us. Speaking very honestly, I think we learned a lot in our experience in working with you on you and your wife's home purchase. So thank you for creating an opportunity for us to improve ourselves to make sure we don't receive another negative review like this in the future (because if you look online, it doesn't happen to us often). Obviously we can't "win 'em all", but we'd like to let you know that we enjoy learning, even when it's from negative experiences like what you described. Here are specific changes we've made to our business processes as an outcome of our experience just 3 weeks ago: 1) We now never meet with clients if their spouse cannot be present (either by phone or in-person) during that conversation. We can make exceptions, but we have created additional resources to make that possible (where it wouldn't have been as effective before). We learned that it's very difficult for the person we meet with to relay all of the information we discuss in a one-on-one meeting. I think in our conversations together, we probably spent 3 hours talking to each other (but none of those were with your wife). 90 minutes of those three hours were going over the disclosures we "breezed through". But again, your wife was not a part of any of those conversations and we just took your lead on that. We should have been more assertive. 2) We have all of our initial calls with both clients (again, husband AND wife) so both parties are familiar with us and understand why we're different than the many other folks in the mortgage business. We never had an opportunity to meet/talk with your wife and we're certain that if we would have, the outcome would have been much different. Whether you ended up working with us or not, I'm confident you both would have been much happier in your experience (like the other folks who've reviewed us here on Angie's List). 3) We encourage all of our clients to shop around early on to learn the different scenarios on how loans can be structured. Although the perception was that "we noticed they were charging a really high amount for their originator fee, underwriting fee, and other junk fees that you wont get elsewhere.". If we would have had the opportunity to help you and your wife compare apples to apples, I'm confident you would have found what hundreds of other clients have found -- that the rates/fees are similar, but can be changed to appear better than a competing offer. An example: We had a client last night, talking with a competing lender. We had him into the office today and after helping him sort though the good faith estimate, he realized rather than charging an origination fee, they were paying a higher interest rate. Shopping around helped create an opportunity for him to learn, which we love. Another important note: Mortgage rates change as often as 3 times per day. I'm confident your experience in seeing rates/fees being different was because rates improved significantly after we initially met (and I made the suggestion to float the rate, because I estimated rates would drop after we talked). But again, there's a lot to keep track of -- which is why we love to help our clients do that. 4) We created several videos to help act as a reference for the conversations we have in-person and over the phone. Even if your wife wouldn't have been able to attend the meeting (which again, we are now avoiding at all costs), there are a few key conversations we have with every client that are now recorded and easy for clients to refer back to and share with their fellow-decision makers. Links to some of the new videos we created after adding this to our process (you'll notice they were recently uploaded, because they're *brand new* to make sure this sort of thing doesn't happen again): How lenders get paid: http://budurl.com/umlk Where can I get a mortgage: http://budurl.com/flxc 5) We will always continue being a resource to clients after they "break-up" with us to make sure they're able to get the best advice possible. In your case, it was an awkward and every unexpected "break-up", but we wanted to continue being a resource to you. I know you'd left it out on the review but I did send you an email after I knew we weren't going to be working together (a week later), suggesting you to lock in your interest rate before the worsened rate sheets were issued (which happens about 15 minutes after I can see it's going to happen). I'm sure that you took the advice (at least we hope you did!) and it should have saved you roughly $6,000 over the life of your new loan. I never hold a grudge against people who decide to go a different route on their financing. You'll buy another house in your lifetime and we hope that we can get an opportunity to show both you and your wife what makes us different. ======= All of those things being said, we really appreciated the opportunity to serve you. We're extremely sorry we didn't have a better opportunity to help you compare the good faith estimate you received from the online lender your wife suggested talking with. I'm sure that if we would have had an opportunity to review it with you, we would have found that it was either equal to what we could offer or even more expensive (which is what we find a lot, after comparing apples to apples). I hope your review gives Angie's List members an opportunity to see that we take criticism very seriously and we're constantly seeking to improve our process so we don't repeat the same mistakes over and over again. Thanks again for taking the time to post this! T

Rachael W.
08/2013
5.0
mortgage broker
  + -1 more
Working with Tyler was stress-free and easy. It was nice to go through the process knowing we were in great hands.
Description of Work: We financed our mortgage for our first home with Tyler in 2009 and he made the process simple, straightforward, and pain-free. We decided to refinance the same home in 2012 and went through him again! Tyler is incredibly knowledgeable and a pleasure to work with. I would recommend his mortgage services to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from The Tyler Osby Team
Thank you very much! You guys have also always been a blast to work with. Thank you for your continued support of our business -- We've enjoyed working with the folks you've referred over the past couple of years as well!

Jon M.
08/2013
5.0
mortgage broker
  + -1 more
My wife and I purchased our first home with Tyler Osby, and we could not be more pleased with how he and his team handled everything. During our first meeting with Tyler it immediately became clear that we were working with the right person. It is refreshing to do business with someone who is as detail-oriented as I am. The entire process went smoothly, there were no surprises and no delay. After working with Tyler, it's easy to see why he has been successful. Yes, he is good at his job, but even more valuable is that he's a person of extremely high character and integrity who takes his business very personally. I recommend him every opportunity I get. You really can't go wrong.
Description of Work: Closed the loan for the purchase of our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tyler Osby Team
I'm glad you appreciated our anal-retentiveness! The details are where we really try to shine and I'm glad it stood out. We have appreciated your continued support of our local business and the referrals you've passed on (including your sister, who recently closed on her house!)! Thanks again. T

Ruth C.
08/2013
5.0
mortgage broker
  + -1 more
Working with Tyler and his team was a great experience. I knew where we were in the process every step of the way. I was well educated and informed as they were more than happy to answer any and all questions I had. I have never worked with a more polite and professional group of people. They worked very hard to make sure we closed on time and that there were no surprises when it came to monetary expectations. I recommend Tyler and his team to everyone I know. They made the buying process very seamless and stress free. I know that I would not have the amazing house I do without them!
Description of Work: Mortgage services during the home buying process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Tyler Osby Team
We're glad you had a positive experience in buying your house! We're educators at heart, so we're glad that you felt you learned a few things through the process! Hitting closing dates is VERY important to us, as is making sure there are no financial surprises! So thanks for making mention to those details. We also appreciate your continued support of our business and we've enjoyed taking care of your referrals! Keep 'em coming ;) Thanks! T

Contact information

2400 86th Street Suite 29, Urbandale, IA 50322

www.applywithtyler.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 7:00 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mortgage Companies,
Real Estate Agents

FAQ

The Tyler Osby Team is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 7:00 PM

Saturday: Closed

No, The Tyler Osby Team does not offer free project estimates.
Yes, The Tyler Osby Team offers eco-friendly accreditations.
No, The Tyler Osby Team does not offer a senior discount.
No, The Tyler Osby Team does not offer emergency services.
No, The Tyler Osby Team does not offer warranties.
The Tyler Osby Team offers the following services: Local mortgage lender. www.applywithtyler.com. "On time, under budget with no surprises!" Offering FHA, USDA, VA, Conventional & Jumbo loans. We also have extensive experience with clients relocating to Central Iowa and first time home buyers.
In-house & portfolio loans. Sub-prime credit loans.

Contact information

2400 86th Street Suite 29, Urbandale, IA 50322

www.applywithtyler.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 7:00 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
Closed