SOUTHLAND PROPERTY MANAGEMENT

This property management company has collected HOA fees for Rolling Hills Condominium Homeowners Association for well over a decade and 'managed' to increase those fees by 50% in the last six years via special assessments etc. without ONCE being audited to ensure that the company accepts and contracts with the lowest bidder for repairs, checks references, and then supervises and ensures the work is done efficiently and competently. The HOA services that the company is responsible for managing are provided sporadically and often take years of complaints before completion. Arrogant management stems from this family owned and operated company that seeks and documents little to no communication with homeowners. Excuses from the management company amount to claims that "a message was left on an answering machine" or they no longer have a key to provide contractors with access to the property (but the key that was provided by the owner that no longer exists is not their responsibility????) The Rolling Hills HOA Board of Directors has given over all authorization for financial matters to this company including signing their own monthly check for the management fee of $700. IRONICALLY, Southland Property Management Inc. is a FOR-PROFIT company that Lowndes County Magistrate Court Judge in November 2012 verbally cautioned against using 'poor business practices" that could leave the company legally liable for lack of documentation. Without a yearly performance assessment and financial audit, conducted independently of this property management company ALL homeowners should use caution in dealing with this company or seek another management company. Any management company that handles over $100,000. monthly in HOA fees for only one homeowners association, MUST be held accountable for detailed and complete documentation of every facet of fiscal responsibility. I recommend that any property owner STAY AWAY FROM THIS FAMILY- OPERATED Property Management Company.