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Thompson & Thompson Service Group

heating & cooling contractor

About us

Thompson & Thompson Service Group, is committed to excellence in every aspect of our business. We uphold a standard of integrity, bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Business highlights

13 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8216 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Showing 76-100 of 216 reviews

Russell B.
03/2021
5.0
Best company in the Savannah area, and believe me, I've tried them all. I had my AC unit serviced and Charles (the service tech) showed me the before and after photos after the job was completed and the difference was eye-opening. Another benefit of hiring Thompson and Thompson is that before they show up, they send a photo of the tech before they arrive so you know it's a Thompson employee when they come to your door. Great customer service too. You can different, but you can't do better!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Desi D.
02/2021
5.0
I would recommend this to anyone that got that got plumbering promblems

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
02/2021
5.0
Very professional from office to service personnel

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,410

Brian F.
02/2021
4.5
Top-notch work. Willing to reschedule for another visit very promptly and they did a great job on the installation. I will be working with them again on a return job on a hot water heater install.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Conrad T.
01/2021
5.0
Rob, the technician was outstanding ! He went the extra mile by doing research to save me money on replacement stoppers. He was also very helpful by advising me of a contractor that would do a job that was not covered by TNT. I would highly recommend Rob and Thompson & Thompson !

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$186

Patti J.
01/2021
5.0
I have always had great results using this company and recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kayla S.
01/2021
4.5
They offer financing but the rate was quite high. I have good credit and secured a 17% interest rate, which is very high.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$315

beth g.
01/2021
5.0
Super guys that did a great job cleaning out the blockage in our pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Derek R.
12/2020
5.0
NA

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Allen H.
12/2020
5.0
They came out quickly and had the problem solved in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Arletha H.
11/2020
5.0
George was very nice and courteous. He was very knowledgeable about the plumbing, he told me what he was going to do each step of the way. He found the leak and gave me a few options on repairs and financing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

f. todd b.
10/2020
5.0
This is a cottage which we rent out when we are not there, so a plumbing problem has to be promptly fixed. I had a grinder pump malfunction in my sewer system and the tank was overflowing, quite a problem. The first plumber I called did not even know where the electrical box for the pump was and showed up with NO TOOLS! So I called T&T, who had earlier worked on this pump. Within less than one day they had analyzed the problem correctly (clogged with items which should not have been flushed), pumped out the tank, and removed, cleaned, and reinstalled the pump. The total bill surprisingly low. Everyone was competent and polite. When I asked whether they had a discount for our rental agency the guy said that he didn't know but he gave me a 10% discount right on the spot. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brandi D.
09/2020
5.0
Dillon was fantastic and took the time to explain things.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$65,000

Steve S.
09/2020
5.0
Responded to our need immediately. Pros,efficient, exercised precautions with mask and social distancing. Completed work in a timely manner and price was fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane M.
09/2020
5.0
It was an emergency and they got someone to my house within 20 minutes. Vinny was wonderful. He explained the problem and he also referred us to another company to help us out. I really appreciate that he stayed for a while after the job was completed to be sure everything was ok.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle M.
08/2020
5.0
We had a great experience with Thompson & Thompson! We were extremely satisfied with the clean out and the knowledge that was given to us for a problem we have with a hot room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard H.
08/2020
5.0
Our of two different jobs in last few months they have been A+ in service!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Margaret S.
08/2020
5.0
The plumber was professional, polite, and fast. I would definitely recommend him to anyone with plumbing problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$240

Mary Christie M.
07/2020
5.0
Great job. Reasonable and Reliable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott C.
07/2020
5.0
T&T has an awesome customer service team. That is something that lacking for a lot of businesses in this area of the country. I would highly recommend them. They were on time, in and out in one day and did very nice work.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Steven H.
06/2020
5.0
Technician was punctual very professional also was very good at explaining the problem and how to fix it

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

TC M.
06/2020
5.0
Responsiveness, Quality of service, value Dylan Cullum arrived on-time, fully prepared to diagnose and repair our A/C issue. He completed the work, tested the system while being friendly and professional... No hesitation to recommend or use again... Thanks Thompson and Thompson! Service: AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doris G.
06/2020
5.0
Very good emergency service. House was flooded. He found the rusted pipe that flooded our first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

5019 Ogeechee Road, Suite C, Savannah, GA 31405

http://tntservicegroup.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
GAREGCN211157
Trade License Locale
GA
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Thompson & Thompson Service Group accepts the following forms of payment: CreditCard
Yes, Thompson & Thompson Service Group offers free project estimates.
No, Thompson & Thompson Service Group does not offer eco-friendly accreditations.
No, Thompson & Thompson Service Group does not offer a senior discount.
No, Thompson & Thompson Service Group does not offer emergency services.
No, Thompson & Thompson Service Group does not offer warranties.

Contact information

5019 Ogeechee Road, Suite C, Savannah, GA 31405

http://tntservicegroup.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day