Rooter Pro Xpress / Guice Services, Inc.

septic tank company, well, sewer cleaning company,

About us

Welcome to Guice Services, Inc.! We have a single mission, which is to achieve complete customer satisfaction. We work with the highest quality materials and experienced professionals. With over 40 years of experience, we have built our fculture around consistently focusing on the needs of our customers, providing personalized attention, and a stress free experience, which sets us apart from our competition and keeps our customers coming back.

Business highlights

6 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.84,915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.8
Showing 4726-4750 of 4915 reviews

William W.
03/2020
5.0
The installer was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$580

KENNARD H.
03/2020
5.0
Very friendly and professional. Set up an appointment for later in the week and they offered to come out immediately. A few hours later the problem is resolved! Didn't try to up-sell and took steps to reduce the overall cost. Also cleaned up after themselves! Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Nicole R.
03/2020
5.0
I recommend them to anyone Fast and Fair Very professional

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

john G.
03/2020
0.5
did not honor price quote, raised price when they found out warranty would pay parts and labor

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
0.5


Shivaun J.
03/2020
5.0
Very professional and fast service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martha P.
03/2020
5.0
This company Guice Services is AWESOME!!! The price that was quoted over the phone was the same after the job was completed and they responded swiftly. The employee (Mike) that accommodated me took the time to explain how he was going to resolve the problem. He unclogged a run off drain outside my home that had been clogged for some time. It rained the entire time and he never stop working. Mike was kind, knowledgeable, professional and persistent with getting the job done. He really impressed me with his endurance because the process was very difficult and he was determined to complete the job. This employee educated me and my son on how to prevent this problem from happening again and we really appreciate him for his expertise. Mike is really a hard worker with excellent customer service skills. As a customer we need more employees like him who take pride in their work. Because of you we will continue to do business with this company in the future when needed. We will highly recommend our family, friends and even strangers to this company. This was our first time doing business with this company, but it won't be our last time. We were very pleased with the service we received. GREAT JOB!!! Mrs.Parker Riverdale, Ga

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daisy M.
03/2020
5.0
My experience w as superior! The person who did the plumbing work was very knowledge of how to solve the problem in my bathroom. Everything was done in a timely fashion. I would recommend Home Advisor any day for recommendations of good companies to get any job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick B.
03/2020
3.0
The price of repair extremely high.

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
4.0


Yvonne H.
03/2020
5.0
Jay and Aaron were very accommodating and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Betty F.
03/2020
5.0
Very professional and friendly - Jay and Aaron

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ray J.
03/2020
5.0
Worked fast, worked well abd great value for the work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Agusta D.
03/2020
5.0
Professionsl

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronnie L.
02/2020
1.5
Installed a new pump. Still experiencing the taping noise after paying a very high price for the service. Unable to get them back out to correct the issue.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
1.0

$1,100

Levi J.
02/2020
5.0
I previously hired a handyman to install a new water heater as well as carry out some punchout work for a house I am selling. He caused an accident while installing the water heater which lead to water spilling from the bathroom upstairs into the first floor ceiling, damaging the ceiling and he didn't install the water heater properly and to make it worse, he took off and didn't return my phone calls. I went on Home Advisor to request bids, and got a call from Guice Services. They came out the very same day they called (John came out). He was very professional, diagnosed the problem while educating me, performed a quality 25 point inspection, corrected the fittings that were not properly installed on the water heater by the handyman, as well as made recommendations. He also tested all fixtures 3 times to make sure there were no issues. Lastly, he made sure to clean up behind him as they had to cut out the ceiling. I am DEFINITELY going to be using Guice Services again for all my other properties and would recommend them as well. Their rates are also competitive and reasonable. Guice Services saved the day! Thank you John!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Rosemarie C.
02/2020
5.0
Guice Services provided prompt, courteous, fairly priced service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harry C.
02/2020
5.0
When I need something done I usually go with first come if the price is right. John Pierre knew what he was doing and it works great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

George F.
02/2020
0.5
I wouldn't hire them, again if they were the last plumber company on earth.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Tokey A.
02/2020
1.0
Would strongly not recommend.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0

$500

Robert M.
02/2020
5.0
Fast and efficient !!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Garland B.
02/2020
2.0
I got a lot of runaround trying to get the correct water heater installed, it took 2 days to get it here and late into the night getting it installed. I was told a lot of different reasons why it was taking so long and promised the service tech would be here several different times. When the tech did arrive with the heater, he did a good job installing it. The manager changed the price after the heater was installed even though I had already paid over half the quoted price. I did wind up paying for extra parts, and I asked for a paid in full receipt to be emailed which I still do not have.

Rating CategoryRating out of 5
quality
3.5
value
2.5
responsiveness
1.0

$493

Contact information

6000 Unity Drive, Suite F, Norcross, GA 30071

www.rooterproxpress.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
6182
Trade License Expiration
02/28/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company,
well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Rooter Pro Xpress / Guice Services, Inc. accepts the following forms of payment: CreditCard
No, Rooter Pro Xpress / Guice Services, Inc. does not offer free project estimates.
No, Rooter Pro Xpress / Guice Services, Inc. does not offer eco-friendly accreditations.
No, Rooter Pro Xpress / Guice Services, Inc. does not offer a senior discount.
Yes, Rooter Pro Xpress / Guice Services, Inc. offers emergency services.
Yes, Rooter Pro Xpress / Guice Services, Inc. offers warranties.

Contact information

6000 Unity Drive, Suite F, Norcross, GA 30071

www.rooterproxpress.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day