Rooter Pro Xpress / Guice Services, Inc.

Very helpful

Had a leak where my sprinkler system connected to main water line. I dug up the spot and found the leak was from the valve connection. Got ahold of Guice Services and he said he would be out that day late afternoon then called to say it wouldn't be until the next morning. The next morning he called and said it would be late afternoon. When he finally arrived he dug around a little and confirmed what I already knew. In the process of digging around he broke the pipe coming into the valve from the sprinkler system then broke the whole valve off. He ended up cutting part of the broken pipe and capping it until I could get my sprinkler guys out. I had paid him and he was just about to leave when the cap blew off. He ended up capping it again and I had to wait 4 hours to turn on my water to make sure the cap held. He was here a total of 45 minutes and charged me $350. I came out the next day to check on the cap and the hole was full of water. A slow leak hardly registering on the meter. I got the sprinkle guy to come out the next day. He spent 2 hours working with 2 guys and charged me $235 and that's including parts. He replaced the valve and found that the T joint connecting the Main to the sprinkler system had been cracked and that was where the new leak was coming from. He repaired that also. Mr. Guice was very nice and is probably a great plumber but in this case he really dropped the ball and $350 is a lot to pay for a failed job.

The gentleman was very nice. He worked with me on the price and was very accommodating. My tenant is very happy!

Expert courteous & punctual

We communicated on a Friday afternoon and they promptly made arrangements to install my new hot water heater first thing Saturday morning . They were fantastic. Will recommend to by friends and family !!

They were a bit short handed on the day that I needed service. However Jeffery did the best that he could being short staffed.

Said they would arrive between 3&5pm but did not arrive until about 6 pm. Did not finish until almost 8:00 pm.

Jeffrey was knowledgeable in fixing my high pressure valve. I would call them again for my plumbing needs.

GREAT GREAT THESE GUYS ARE MY PLUMBERS FOR LIFE. THEY SAVED ME $1,000'S.THEY GOT TREE ROOTS OUT OF MY SEWER LINE. WAY TO GO GUYS.

The the Technician who serviced the job did a really nice job. He he came the appointment site on time and completed the project in a very efficient manner! His knowledge was high caliber. I would recommend him to anyone considering any Home Improvement, rehab or renovation work.

Very professional both Mr. Marcus and Jeffery. And can except a variety forms of payment no need to rush off to some where.

Fast, friendly, and took extra care to be clean and neat. They gave a $30.00 senior discount but thought that close to $300.00 to run a snake down drain was a little high. However, they did call me and come right out so maybe it wasn't too bad.

He came out right away. Worked his schedule to fit into my renters schedule. Was repaired that day. My renter was happy so I assume it was completed properly. So far so good! 😊

They were very professional, honest, and trustworthy.