Online Heating and Air, LLC

I had a great experience with Online. My job turned out to be a bit more complicated than originally thought which impacted the quoted price but we were able to come agreement for the new work. I deliberately waited until we had a 90+ degree day and I'm grateful to say my upstairs remained a cool 74 degrees!! They did a great job and I gladly recommend them to anyone needing AC help!

Great service and the contractor actually showed up when he said he would! I did feel that they tried to upsell me on some different parts that weren't necessary at the time, but after I kindly refused they were not pushy about it at all! I'd definitely recommend them for an HVAC servicing.

Thank you for fixing my issue with unit in attic not draining correctly. No more going up in the attic in the summer time. Very nice and prompt service. Price was fair and would recommend this to anyone needing a tune up or repair.

Great job and very good price

Two other contractors tried to talk me into replacing the condensation coils for $1400 and failed to uncover the real problem - the compressor coils outside were clogged with grass and dirt and the compressor needed some freon. Cost $350. Another lesson in getting multiple estimates. My only criticism is they did not replace foil tape and mastic. I would have paid the additional fee for that, but they didn't mention it and I didn't discover it until several days later. Other than that, they were great and I would certainly use them again.

I like that they didn't try to sell me services I didn't need. So many other companies do. They were able to give me an earlier appointment.

If you ever call this company Joe the owner himself answer every call. He offers great service and dont try to cheat you. He tell you exactly what is going on what should be done to fix the problem. Joe is excellent at what he does and i would recommend his service a 1000 times over. Thanks joe

My home is now cold.

They clean up after they were finished. Even called back to check on us the following day.

Very responsive to the initial request. Replaced my unit in 48 hours. Work was terrific, everything is working well.

Joe came out to given me an estimate. Very professional and responsible pricing. Joe was very knowledgeable and prompt. I would definitely recommend them to my friends.

First time , but a great service Overall a superior experience.

Owner, Joe, came out initially to do a furnace diagnostic check, identified the problem, and the necessary part. We also discussed the need for a new system to be installed. Joe told me about a great money-saving incentive if I act by by April 30th I can take advantage of a TRANE $1100 credit...JACKPOT!!! Joe sent his technician back later in the day with the necessary part...now I'm enjoying a warm, cozy night, while temp drops outdoors! THANK YOU!

Reasonable pricing, fixed problem promptly. Would used them again.

On time and trustworthy.