SWEETMAN'S PLUMBING SERVICE

Poorly. The install was done on an hourly basis with an expected 4 hours required. Took double that because the system needed many joints retightened because of so many leaks in initial system, further, the pipe used (3/4"PEX) now has so many small elbows and couplings (PEX couplings fit inside the pipe and restrict flow because of their reduced Inside Diameter). I now have a watertight system but cannot use 2 sinks or a sink and a toilet flush simultaneously because of the low flow through the system. Worst of all, the output pipe from the system to the main house line is hanging in midair in the middle of the room and gets bumped every time I need to get near the system (to add softener salt) Tried emailing the firm with pictures and was completely ignored on multiple occasions. Finally had to resort to calling and yelling to get someones attention. Their response? Basically "Tough Luck". I'll NEVER use or recommend them again after this fiasco. I've now had to hire a competitor to come clean up the mess Sweetmans left me with.

Install went well and I was pleased with the quick response to my phone call.

unknown

unknown

unknown

unknown

Earl was very good and professional. He worked with us to isolate and prepare for repairs once they can be done.

Keith was very professional and made a bad situation with the septic system as pleasant as he possibly could.

Went well. Took longer to get here then we anticipated, however, he was very thorough and very polite! Even created us an "extra" emergency cut off valve outside from under the house to where cutting off the water would be much easier in the future. Very polite and thorough! Great job!

Overall I would say they just weren't interested in the work not sure why. There aren't too many plumbers in our area so I can't say that I would never ask him to come out again but they certainly wouldn't be my first choice.

Called for service. my HW heater was super heating the water. simple replacement of thermostat and heating elements. The guy was professional.

My house was built in 1995. There are poured foundation walls for the house and the porch, with the service line running through both. This required cutting the concrete porch floor, and then digging out the fill dirt to get to the line. The owner and his son met me the same afternoon I called them, and the son (Chris) began work that day. Work progress was delayed due to some very rare rainfall (North Georgia is in a drought). We had enough rain to fill the ditch and hinder the job. Overall, Chris spent 14 hours on the job, repaired the water line, filled the ditch, and replaced the sod I had cut and removed to get to the line.