Safe House is a well known name the air duct and carpet cleaning industry. We provide a wide range of services such as air vent cleaning, carpet cleaning and water removal. Everyone wants there house to be clean and dirt free all the time. We make these tasks easier for you so you are stress and trouble free. We pride ourselves on educating our clients regarding the cleaning processes that are used and needed as well as being transparent about our work before getting started.
The dryer is still clogged with lint. I saw the technician go to his truck and fill a trash bag with lint and then tell me it was from my dryer. Bad service
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
2.0
Teresa S.
01/2021
5.0
Friendly and professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Makeba G.
01/2021
5.0
Great customer service! Will use again for cleaning HVAC ducts and dryer ducts
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael A.
01/2021
5.0
Avi and his teammate were on time, friendly and thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Regina A.
01/2021
5.0
Avi was professional and very thorough. There were no hidden fees. I would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Sheila S.
01/2021
5.0
I initially found this company on Angie's list because I requested air ducts and Dryer Vent cleaning. This company immediately called me and was very professional, answered all my questions and also emailed me with all the information. Out of all the companies that was on the list this was the only one who called us quickly. Usually you don't choose the first company but the other companies just didn't lead up to their standards. Now on to the actual service. Avi came and was AMAZING! He was very polite and answered every question I had. He did an AMAZING job and my air vents and ducts have never looked better. I had my dryer vents done before and that service was lack luster compared to what Avi delivered. In conclusion use this company! You will be extremely satisfied!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sally B.
01/2021
5.0
Avi, Professional quick and very considerate. Thank you Avi!ð ð ð ð ð
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Johnnie S.
01/2021
4.5
Be sure they check all floors and replace all coverings.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Khalil R.
01/2021
5.0
Second time is a charm. Not as if I was dissatisfied with the first paid service. I just didn't expect to call them back so quickly. They were very polite. Gave great service. I'm quite happy with the price point that I was looking for. Way better than competitors (Michael & Son). I think if you are giving consideration for any type of HVAC or piping ventilation services. You'd best be sure to look these guys up. They have the quality service and best bang for the buck.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa R.
01/2021
2.0
When I talked to the scheduler on the phone, she explained what the tech would be doing. He did not do the dryer vent nor any of the other vents except for the ones on the main floor. The tech tried to sell me a fake product to increase air quality. I called my usual HVAC company and he confirmed that the tech lied. I will never use them again.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
2.0
Thomas R.
01/2021
5.0
Avi was great... took care of a heavy duty job efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James H.
12/2020
5.0
very professional capable team, quick and thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jacob C.
10/2020
5.0
Quick response and reasonable price
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Walter H.
07/2020
5.0
easy to work with!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kerri F.
04/2020
5.0
Thank you safe House!!! I tried to clean my Dryer Vent on my own and got a brush stuck in the vent, thought for a sec I was gonna have to had the biggest procedure done, but Safe House made it look soo easy these guys are really professionals! I am very appreciative!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wayne B.
04/2020
5.0
What I liked best about these guys is they were able to quote me over the phone, so when they came out it was to do the actual work no run around no hassle. In my opinion,competent, fast and efficient !
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lori T.
04/2020
1.0
Learn from my experience- do not use this company! I have never used this company before and I will never use them again. I reached out them to get an estimate for a air duct cleaning on my rental property. They responded very quickly and sent me a very good offer. However, the offer was $200. When they arrived they informed me and my tenant that I needed additional work that bill would be $893.00. I talked to Nick and told him to do the work. I am the home owner and when work was complete instead of contacting me for payment they demanded it from my tenant. When I contacted the company directly, the customer service rep said that the owner will contact the credit card company tomorrow. I asked to speak to the manager and she was conveniently on the phone and not able to discuss the matter with me. I wanted them to credit my tenant's card and charge mine. Seems like a easy transaction. I just had the invoice email to me and it was $1092. So, it went from a $200 to $1092. Very bad customer service - do not use this company!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Rusty M.
04/2020
5.0
They were very prompt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jason S.
03/2020
5.0
My Dryer wasnâ t Drying at all I was about to get a new one, until my co-worker had told me it couldâ ve been the vent may have been clogged.So I searched for a vent cleaning company and found Safe House. Let me just say these guys are amazing! Over the phone they were able to pinpoint what the issue was and exactly what needed to be done. We set up and appointment that very same day and they sent out one of their techs. Tony was very Nice and unclogged my Dryer vent in a matter of minutes! Thank you again Tony!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Evan D.
03/2020
5.0
We live in a condo complex and we have several dryer vents which needed servicing so we reached out to this company as a referral from the condo association. They gave us a muli-discount and took care of everything within a couple of hrs. I can speak for both myself and my neighbors when I say the Safehouse did a wonderful professional job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robin Marie C.
03/2020
2.0
Broke garbage disposal, used dish brush to clean vents, left mess
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
5.0
Merriam C.
03/2020
5.0
Clean air and Clean vents are an absolute MUST if you live or work in a place which supplies central cooling/heating. My office gets it done annually by Safe House so I decided to use them for my home. If youâ re looking for a reliable provider then Safehouse is a really great option.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mathew R.
03/2020
5.0
I was less than thrilled to find out that I had mold in my system but thatâ s something not be played around with so we got safehouse to come out to perform the remediation. They did excellent work and killed and scrubbed out the mold and finished it with a thorough cleaning of any left over debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin M.
03/2020
5.0
My father recommended this company to us. My wife and I have two kids (one of them has respiratory allergies) and we moved into our house about three years ago. As far as we know the air ducts were never cleaned so we wanted to take care of it asap. Iâ m more than happy to report I was very happy with the service.