Pronto Home Repairs

Very good job.

Great job, arrived on time!

Hired to repair a few small holes in the house. Repaired but was unable to paint match, so painting was not done.

VERY PRICEY. Good communication via text and email. Issues for me were with scheduling, pricing, proper closeout of the job, and job cleanup was a problem. Had to beg for invoice.

Good work quality.. Final price error was rectified by Pronto

Service, follow up and communication were great. I think the price was a little high for the work involved, but I think the quality of the work was good.

Great job with services administered.

Very prompt in responding and getting the work done. Came out and gave estimate and had work done less than a day and a half later. Very happy with quality of work done. Would use again!

FYI I checked the Home Advisors recommendation against our local Better Business rankings and was surprised to find som many of your listings ranked so badly with the BBB. One of the firms you listed actually got an "F" fro the BBB. I was so shaken by the disconnect between the BBB and your rankings that I almost didn't hire from your list. But I checked around with other sources and finally decided to go with Pronto. I was worried the whole time, though, and I'm not sure I'll use your site again in future.

Prompt

Ask for Enver! Very knowledgeable and takes pride in his work which is difficult to find these days!

Initially when the project was finished, there were somethings done incorrectluy. Generally that would be a pain point and stressor on a home fix project. however the guys at pronto kept with the warranty and followed through on repairing what wasnt done correctly initially. And they far exceeded expectations. Hiring contractors to do home repairs is easy but follow through when something goes wrong is very difficult to find. These guys did the work, followed through to make things right when necessary and didn't leave the customer hanging. Thanks for nice work done and nice follow up. I would definitely recommend these guys for your project.

Needed several hardy plank siding boards replaced on the side of our home. Taylor case out quickly and gave us an estimate and Viktor did the work. The work was excellent quality. Cost was a bit higher than what we expected but we needed the work done quickly. We’d definitely use their services again.

Very responsive their pro’s are very capable & professional!

Taylor and Devonte were great to work with. They came when they said they would. The repair work was excellent. I would highly recommend their business.

The work that was done on the arch was not what I contracted for. They were supposed to remove, replace and repaint the moulding. However, it was nailed, caulked, sanded and repainted with the paint that I supplied. The caulking in the kitchen was perfect, the young man who did the work was very pleasant and he did clean up before he left. In addition to being charged for work that was not done, Pronto Home Repairs charged my credit card for the balance without my permission and did not respond to my email prior to sending somebody out to the house. I will never use this company again for anything!

Very thorough and really detailed.

I didn't notice before signing off on the work, but my gate didn't close flush after it was rehung. It's still easier to open and it's not terribly noticeable, but I do notice it.

Great value job well done

Pronto has corrected the error in billing without hesitation.

Very professional and did the job quick, amazing job done.

While they quoted two days for project the person they sent finished in less than a day. Did a good job but the price was the same. I felt I was over charged.

Was quoted $2,800 ($1,900 labor, $700 - $900 materials) to replace the entire back portion of the fence, bc they stated the fence was too old to be salvaged. The back fence was not entirely replaced. Portions of the old fence were reused and it was assembled poorly. The fence rocks and bends at the slightest touch, the panels face different directions, and in one place it doesn’t even connect, it just veers in to the neighbors building. The fence has a piece of lumber nailed to a tree bracing it, and they busted off a piece of siding when putting up the post and didn’t repair it. Lastly, they charged me for drill bits and other misc items I shouldn’t have been charged for.