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First Impressions Landscape

Landscaping, Lawn and Yard Work, Pavers and Hardscaping,

About us

We at First Impressions Landscape work hard to make sure every customer's needs are addressed specific to his or her desires. Let us know what you need and we will gladly make it happen for you. We have a large range of services enabling us to provide customized attention to commercial and residential clientele, whether it's a large scale hardscape installation or general maintenance. Let us create with you a customized plan to fit your property's particular needs.

Business highlights

15 years of trusted experience

Services we offer

Mowing. Sod installation. Seasonal cleanup. Shaping & reshaping hedges. Weed control. Landscape fabric. Pressure washing. Edging. Gutters. Seasonal aeration. Over seeding. Fertilizing programs. Ground cover.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.554 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
7%
3
6%
2
9%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.5
responsiveness
4.1
punctuality
4.4
Showing 26-50 of 54 reviews

Stacy D.
06/2015
5.0
landscaping
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cheri C.
01/2015
1.0
landscaping
  + -1 more
See above.
Description of Work: After multiple contacts over the last 10-11 months, this provider has still not serviced my property. I bought 2 coupons and am out $300. Angie's List, shouldn't you do something to police providers like this and refund my money? After one initial email from the provider, then one text to see 'if they could show up to do the work today' (wasn't possible bc I needed to purchase supplies to do the work), then no more contact EVER despite my emails and texts - here we are 10ish months later and I have been ripped off. I feel AL should back these coupons in a situation like this.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Debbie M.
09/2014
4.0
lawn service
  + -1 more
It went fine.
Description of Work: Light cleanup and debris removal.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Cindy G.
06/2014
4.0
landscaping, mulch
  + 0 more
Good job
Description of Work: Yard clean up and mulching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$300

Carolyn G.
05/2014
1.0
landscaping
  + -1 more
unknown
Description of Work: Non responsive. Never called me back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Timothy T.
05/2014
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Margaret S.
05/2014
2.0
landscaping
  + -1 more
unknown
Description of Work: I had to contact the owner after 6 weeks and he told me all about how busy he was. Then promised to contact me around 29 April 2014. I have yet to hear back. Frankly, if this is indicative of Angie's services, I will not be renewing.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
1.0

$240

Jodie P.
04/2014
5.0
landscaping, lawn service
  + 0 more
unknown
Description of Work: First Impressions Landscape did a fantastic job in my back yard. I purchased a big deal for them to come and do yard clean up. The bushes and weeds were over grown and needed a major trimming. They showed up on time and very efficiently went to work and it now looks beautiful. I would highly recommend them and will be calling them back in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

JANICE M.
04/2014
5.0
landscaping
  + -1 more
unknown
Rating CategoryRating out of 5

Linda S.
01/2014
4.0
landscaping
  + -1 more
.
Description of Work: Hard to get a hold of. Not as good of job as previous company

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$179

Vince L.
11/2013
5.0
lawn service
  + -1 more
They were fantastic. They trimmed them all up really nice. They were really friendly to work with. It looks great. They did high quality work.
Description of Work: I used the "Big Deal" that I purchased for the services of First Impressions Landscape. They did a landscape fall cleanup. They trimmed all my bushes in front of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brett C.
07/2013
2.0
landscaping, lawn service, lawn treatment
  + 1 more
I'd been paying for full service lawn maintenance for over 10 years prior to hiring Alex to take care of the yard. I have a fairly large yard with lots of trees, shrubs, and about an acre of land. The landscaping began to show neglect within weeks of their taking over the yard, and the grass was filled with weeds and not cut as often as we agreed on. Large weeds and plants began popping up in beds and along the edges of the property but they were not taken care of - in spite of my pointing them out several times. I liked the owner (Alex) and wanted our arrangement to work out. I was patient for 6 months before finally realizing they weren't ever going to meet my expectations (which are not overly high). I believe they are appropriate for a simple mowing service, but I would not recommend them for any more than that. He seemed to have trouble maintaining a consistent crew, and also didn't seem to know how to maintain landscaping. I chose to go back to a larger company with a full crew that has experience in maintaining nicer homes. It costs a little more, but I found it's worth it if you care about the appearance of your home.
Description of Work: Hired to provide full lawn service on a well landscaped acre of property. Including: mowing, edging, trimming, seeding,Alex is a nice fertilization, and removal of yard waste.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$250

Response from First Impressions Landscape
I have personally reached out to this member and attempted to make this situation right. On every job we do customer satisfaction is our top priority. We deeply regret not meeting this customers expectations on this one.

David A.
06/2013
5.0
landscaping, lawn service
  + 0 more
Alex quoted a great price over the phone and was very easy to work with. He will be coming out again to do more pruning and trimming. The bushes and shrubs look great and the price was VERY reasonable, especially when compared to other quotes. We would call them again and have recommended them to friends.
Description of Work: All bushes and shrubs were cut back and shaped. Clippings were bagged and put on curb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from First Impressions Landscape
Thanks so much for your positive feedback! We always appreciate customers taking the time to write reviews. It was a pleasure working with you, and I hope you are well!

Constance D.
05/2013
5.0
landscaping, lawn service, mulch, pressure washing
  + 2 more
It went amazingly well! I met with Alex a few weeks ago to discuss pressure washing my house. He washed both of the front porch and screened-in porch, driveway, pathway and window screens. He took special care while washing the gutters and wood-framed windows. I can't believe how great my house and driveway looks! He pruned some shrubs on the side of my house. Now they look great! He even planted a flowering shrub and a rose bush I had bought. My yard has never looked so good!. He edges and cleans up the debris and leaves. I have a huge ivy problem that he is going to take care of. He is going to eliminate it, cover the area with landscaping fabric and then pine needles or mulch. He listens intently and I like his suggestions. I have more shrubs in the back yard to be pruned, too. Basically. I'm slowly redoing my yard and it looks beautiful with Alex's help. He knows his plants and what they need. He and I are on the lookout for beautiful and unusual flowering shrubs. Each time he comes I know I'm going to love the new look of my yard! He accepts PayPal which I really like as a form of payment. I thought the estimate he gave me was reasonable. I'm not comfortable with sharing costs. I can say he and his crew work hard and they is well worth every penny. He is as prompt as he can be. A bad weather day will set him back. I highly recommend him (and I don't make good recommendations for every professional I deal with.)
Description of Work: Pressure Washed House and Lawn Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Impressions Landscape
First, I’d like to thank you for taking the time to write this complimentary review. This is a great example of how valuable feedback is in order to ensure the best results for our customers. Providing individualized attention is one of our top priorities. This member had a great vision for her property, and we are glad to have had the opportunity to work on this project. -Alex

Elizabeth V.
12/2012
5.0
landscaping, lawn service, mulch
  + 1 more
We contacted First Impressions through Angie's List via email to secure an estimate. They promptly responded and scheduled a time to come out and view the property. They were friendly and professional, and arrived at the time they stated they would arrive. There was a delay in getting the written quote, but after a reminder call, we received an estimate over the phone and then a detailed estimate via email. We delayed several weeks while we had exterior painting completed, however once the work was scheduled, First Impressions was very good at keeping us in the loop on progress and on weather delays. The final result is truly stunning. Our agent stated that the yard is a tremendous selling point, and many of the pictures in our listing are of the yard and landscaping. We have had showings nearly every day the listing has been active, and we believe that the attractive, professional landscaping from First Impressions truly makes our house stand out in the crowd.
Description of Work: Our very small yard is heavily landscaped. We are putting our home on the market due to an impending move, and we wanted to have the yard professionally landscaped so that we can maximize visual appeal from the curb and in the backyard. First Impressions mulched, planted pansies, and trimmed/shaped all the bushes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from First Impressions Landscape
Thank you for trusting us with the cleanup on your property before putting it on the market. We were very pleased to hear how fast the house sold, and we hope you are enjoying Charlottesville!

Steve C.
10/2012
1.0
landscaping, lawn service
  + 0 more
never returned initial call
Description of Work: never returned email request for estimate

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from First Impressions Landscape
This is Alex Johnson, and I am the owner of First Impressions Landscape. I want to personally apologize to you for the experience you had with my company. I searched our email history and I did locate your email requesting an estimate. It was indeed overlooked, and that was our mistake. I deeply regret leaving you this dissatisfied. If convenient for you, I would appreciate it if you wouldn’t mind contacting me again so I can have the opportunity to make this right for you. We are always upset to lose a customer and we wish you the best if you have found another new service provider. Sincerely, -Alex

Jessica L.
09/2012
4.0
landscaping, lawn service
  + 0 more
First Impressions Landscape was pretty good. They have been coming for the maintaining my lawn for the past two months.
Description of Work: I am using First Impressions Landscape. They came for lawn maintenance.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$365

Terri B.
09/2012
5.0
landscaping, lawn service
  + 0 more
Alex is great. I spoke to several landscapers and every one gave high estimates that were heavy on the labor costs. Alex really worked with me to bring my vision to life within the budget I set and he often emailed photos to give me options to see what I liked. He personally handled most of my work and he is very customer focused. My lawn has never looked prettier.
Description of Work: I hired Alex for general landscape clean up, curb appeal, and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy A.
06/2012
5.0
home & garage organization, landscaping
  + 0 more
I had been using for about a year. They did an excellent job. They are always willing to help me with any projects. They are always on time and very competitively priced. They are really professional.
Description of Work: They helped me do a bunch of organizing in the garage and with some landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Impressions Landscape
Thank you so much [member name removed] for the kind words! We always try to go out of our way to accommodate any needs of our customers. You have always been fantastic to deal with, and we appreciate your ongoing business!

Joanna P.
06/2012
5.0
landscaping, lawn service
  + 0 more
it went very well. As described above.
Description of Work: I have used Alex ongoing for about a month and spent about 300-375. He is very flexible and a good communicator. He has planted, removed debris, general maintenance, trimming bushes, weeding, This past week I called him and asked him if he could come and work on my yard early becasue I had out of town company coming and he adjusted his schedule for me. He is also considerate of my pets and work schedule. I like working with him and am glad I found him. I recently recommended him to my neighbor who commented on how lovely my planting and landscaping looked.Overall, so happy with him and will continue to use him for landscaping and lawncare projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert K.
05/2012
5.0
landscaping, lawn service
  + 0 more
He personally came out at the agreed to time and did the aeration. He spent more time than anyone has ever spent to insure that every inch of property was aerated. He then seeded and was careful not to throw seed in to our lovely flower beds. The reason I have waited to write this report is because I wanted to see if his advice was good. It was spot on! Our back yard, in a word, is spectacular! Alex is the man!! I plan to follow-up with him in the fall and take the next step during the cool weather season. But in the meantime, we will enjoy the good looks of our yard, and be appreciative to Alex for the excellent advice and work.
Description of Work: Contacted several landscape professionals and had three visit my residence. My fall seeding did not take well and our back yard did not flourish as it usually does in the spring. Alex's explanation of what-to-do was expert and convincing. Unlike the other two companies, he suggested that we take a course of action that was simple and cost effective. He suggested that we aerate thoroughly and seed our yard and "hope for the best" through the hot summer month's (Fescue). He set my expectations low on the yield of the seed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Chris M.
12/2011
5.0
fireplaces, landscaping, hardscaping, lawn service, masonry
  + 3 more
Their price was reasonable. I would use them in the future.
Description of Work: I used First Impressions Landscape on 1st of December. They did a fireplace and bricks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

dawn D.
11/2011
5.0
landscaping, lawn service
  + 0 more
We selected them primarily and initially for our lawn service, but also because they advertised landscaping. They have done an excellent job on our lawn care, grass, debris and edging; but, the really great part about using them, is that they can and do more or everything. We just moved into our home and we have a large lot with a pool, tennis court, and a lot of woods and landscaping opportunities, and my wife is constantly having them do special jobs, in addition to their lawn service. We have been very happy with the work and price every time. They are definitely the first place you want to start for everything, and they do everything at a very competitive price.
Description of Work: They do lawn care, grass, debris, edging and landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric D.
08/2011
5.0
landscaping, hardscaping, lawn service, masonry
  + 2 more
Everything went very well. Alex was very responsive and followed up when he said he would. I am very happy with the way everything turned out and will continue to use them for future landscape maintenance. They worked hard and their price was fair. This is a good company to do business with and I will recommend them to others.
Description of Work: Mowed and edged the lawn, removed weeds from flower beds, and installed a brick boarder around the grass in the back yard to prevent grass from intruding into flower beds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Judy A.
07/2011
5.0
landscaping, lawn service, pressure washing
  + 1 more
The job went very smoothly. Everything looks fabulous and I'm so happy with the quality of work they did. First Impressions is great to work with and they are friendly, professional and showed up on time and ready to get the job done. I recommend them highly!!!!!
Description of Work: I hired First Impressions to clean up thick, old growth on my one acre property and plant perennials and shrubs around my home. Alex and his crew also pressure washed my long driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1
    • 2(current)
    • 3

Contact information

1845 Bruce Rd NE, Atlanta, GA 30329

www.firstimpressionsls.com

Service hours

Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
11:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Mulch and Topsoil,
Masonry,
Lawn Fertilization & Treatment,
Fireplaces,
Pressure Washing,
Home and Garage Organization

FAQ

First Impressions Landscape is currently rated 4.5 overall out of 5.

Sunday: 11:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 11:00 AM - 5:00 PM

First Impressions Landscape accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, First Impressions Landscape offers free project estimates.
No, First Impressions Landscape does not offer eco-friendly accreditations.
No, First Impressions Landscape does not offer a senior discount.
No, First Impressions Landscape does not offer emergency services.
No, First Impressions Landscape does not offer warranties.
First Impressions Landscape offers the following services: Mowing. Sod installation. Seasonal cleanup. Shaping & reshaping hedges. Weed control. Landscape fabric. Pressure washing. Edging. Gutters. Seasonal aeration. Over seeding. Fertilizing programs. Ground cover.
Ask for details.

Contact information

1845 Bruce Rd NE, Atlanta, GA 30329

www.firstimpressionsls.com

Service hours

Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
11:00 AM - 5:00 PM