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Alexander Technical Resources

4.7(
2,014
)

Computer Repair, Internet Service, Computer Training,

... +10 more

About us

Free Phone Consultation. Not sure if we can help? Give us a call, it's on us! We are more than happy to talk with you and discuss your computer problems. Fast service. In some cases we can help you right now! If not, we will schedule an appointment that fits your schedule. If you receive our answering service, please leave us a message. We will call you back as soon as possible. Domestic Based Support. Our company is based right here in the United States and all of our technicians speak clear, fluent English. Safe Interaction. By using our online support center, no one has to come out to your home to fix your computer. That means no strangers in your home and you don’t even have to get dressed, if you don’t want to. Extremely Affordable & Convenient. Unhooking your computer, dragging it out to the car, then driving to the store and dragging in there and waiting for weeks to get it back and then pay hundreds of dollars for such fantastic service. That’s the typical experience for most users. Most Issues are software based. In our experience. 85% of user’s problems are either software or operating system problems due to bugs, worms, virus’, Trojans, malware, grayware or spyware related. As long as your computer turns on and has an internet connection, we can probably solve your issue. If we find that your issue is a hardware issue, we will recommend a trusted, local support company to help you further, if possible.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Nationwide Computer support.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.72,014 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
4%
2
2%
1
3%
Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 1651-1675 of 2014 reviews
Renee F.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: maintenance checkup
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Susan N.
03/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro
$99
Valyn H.
03/2015
4.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$89
JEREMY A.
02/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nancy W.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: repaired my computer. It was done professionally and easily. They were great.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
$99
roseann A.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up laptop
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
maxine M.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Did several hours of computer tuneup and virus elimination.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Nap N.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: HELPED FIX MY COMPUTER OF MALEWARE AND UNRESPONSIVE PROGRAMS
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Shelley P.
02/2015
5.0
computer repair
  + -1 more
Great experience!
Description of Work: I worked with the most delightful lady who fixed my computer remotely while I was here at home. I called and had an appointment, logged in on the information she had provided, and she remotely removed mal ware and cleaned up my computer so that it is running great. I will definitely use this service again and recommend it to friends! This was a 1000 times better than taking it to Geek Squad or anywhere else and dropping it off.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thank you so much for this review. We strive to give the best customer and computer service possible. We love happy customer, they are the return customers. If we can be of any other assistance, Please do not hesitate to call. Thank you again.
Louis B.
02/2015
5.0
computer repair
  + -1 more
He great job.
Description of Work: They did a computer tune up for me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thank you so much for this review. We appreciate all of our customers and their comments. We strive to give the best customer and computer service available. We hope that you will call us if you have any other questions or issues in the future. We look forward to assisting you. Thank you again.
Kenna D.
02/2015
5.0
computer repair
  + -1 more
Great
Description of Work: Rid my computer of many bad viruses and sped up performance
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Alexander Technical Resources
Thank you so much for this review. We appreciate all of our customers and their comments. We strive to give the best customer and computer service available. We hope that you will call us if you have any other questions or issues in the future. We look forward to assisting you. Thank you again.
CHARLES P.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Did a great job cleaning up my computer problems. Sometime subsequent to their initial work I experienced a different problem which they repaired at no additional cost.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thank you so much for this review. We appreciate all of our customers and their comments. We strive to give the best customer and computer service available. We hope that you will call us if you have any other questions or issues in the future. We look forward to assisting you. Thank you again.
Shawn J.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: The lady that contacted me was very nice and helpful. They cleaned up my computer of all the junk that was on it and it is running smooth now. I would definitely use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Alexander Technical Resources
Thank you so much for your kind review here. We do strive to give great service to all of our customers and their computers. We appreciate each and every one of them. We do look forward to assisting you again in the future if the need arises or you have any questions, all you have to do is call. Thank you again.
Elaine J.
02/2015
2.0
computer repair
  + -1 more
unknown
Description of Work: She could not do anything because her "Go To" program would not connect with my machine. However she said if I got another computer that the offer was good for a year. Of course if I got a new computer I wouldn't need her service.
Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$99
Response from Alexander Technical Resources
We are sorry that this client feels this way about our service. This service was back in November of 2014, and in looking back to our paperwork, we see where we did get connected to the customer’s computer at least one time. The original complaints were too many processes running, Shuts down on own, short cut problems, and sound issues. The computer was a VISTA machine that was 5 yo or more. After doing the initial connection to the computer and looking at some things, we got disconnected, we don’t exactly remember if the computer shutdown or just disconnected from the internet, but I do remember trying several things to get back connected with her and the computer would not stay connected. This could have been caused by a power supply issues, motherboard issues, or even internet issue, which are all hardware problems that we cannot fix remotely. On our coupon, we state that you have to have internet access and we have to be able to get connected to you. We strive to give the best customer and Computer services that are possible. Some customers are never happy with anything we do, especially if there are issues, or if we cannot help them. When we see that for some reason we would not be able to help the person, for whatever reason, we let them know their options with the coupon they purchased. Our coupon is good for 1 year from the date of purchase for a cleanup, on that same computer, another computer, or can use the coupon price toward our regular hourly price for setting up a new computer. Even buying a new computer does not mean that 6 months down the road, you won’t wind up infected. Nothing is guaranteed when the human factor is involved, one click on the wrong thing and it’s done. We ask our future and present customers to look back over all the other reviews before making a snap decision to not call our company. Thank you. Have a wonderful day and Call if we can be of any further assistance.
Larry A.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Very well
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Alexander Technical Resources
Thank you for your review, we appreciate all of our customer’s comments. We strive to give the best computer and customer service available. We look forward to assisting you again in the future. Thank you again.
Donna B.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up computer. Removed viruses and junk
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thank you for your review, we appreciate all of our customer’s comments. We strive to give the best computer and customer service available. We look forward to assisting you again in the future. Thank you again.
Susan H.
02/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alexander Technical Resources
Thank you for your review, we appreciate all of our customer’s comments. We strive to give the best computer and customer service available. We look forward to assisting you again in the future. Thank you again.
georgette N.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: It was a great experience. The procedure of cleaning up my laptop began on time preceded by a phone call. From then on, it was one, two, three, in promptness, professionalism and success. I was very happy to find them on Angie's List and would highly recommend Alexander Technical Resources to my family and friends.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thank you so much for your kind review here. We do strive to give great service to all of our customers and their computers. We appreciate each and every one of them. We do look forward to assisting you again in the future if the need arises or you have any questions, all you have to do is call. Thank you again.
Nicolle S.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I really don't remember the year or the cost -- but it was an Angie Deal. It took longer than anticipated to tune up my old computer...but they stuck with it (it took hours). I was pleased and as a result their cleaning up my years of neglect proved to be money well spent by me. They extended the life of my computer. I would highly recommend them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$69
Response from Alexander Technical Resources
Thank you so much for your kind review here. We do strive to give great service to all of our customers and their computers. We appreciate each and every one of them. We do look forward to assisting you again in the future if the need arises or you have any questions, all you have to do is call. Thank you again.
susan K.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Checked computer for reasons it was slow. Best part was explanation of situation with provider -- we have limited choice because we live in rural area.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Alexander Technical Resources
Thank you so much for this review. We appreciate all of our customers and their comments. We strive to give the best customer and computer service available. We hope that you will call us if you have any other questions or issues in the future. We look forward to assisting you. Thank you again.
Robert J T.
02/2015
4.0
computer repair
  + -1 more
unknown
Description of Work: Tuned computer.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thank you for your review, we appreciate all of our customer’s comments. We strive to give the best computer and customer service available. We look forward to assisting you again in the future. Thank you again.
Carolyn W.
02/2015
5.0
computer repair, computer sales
  + 0 more
unknown
Description of Work: I bought a computer tune-up as a Christmas gift for my mother. The tech ran three or four scan over two-three hours. He removed viruses and mal-ware. He was very professional. He called me when they said he would with explicit instructions and I was able to watch everything on the screen. He told me how to run the scans if her computed started running slow in the future.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thank you so much for your kind review here. We do strive to give great service to all of our customers and their computers. We appreciate each and every one of them. We do look forward to assisting you again in the future if the need arises or you have any questions, all you have to do is call. Thank you again.
Kenneth W K.
02/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Alexander Technical Resources
Thank you for your review, we appreciate all of our customer’s comments. We strive to give the best computer and customer service available. We look forward to assisting you again in the future. Thank you again.
Gretchen K.
02/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Alexander Technical Resources
Thank you for your review, we appreciate all of our customer’s comments. We strive to give the best computer and customer service available. We look forward to assisting you again in the future. Thank you again.
christine S.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: My computer was infected by a virus. The technician was able to remove the problem(s) and left my computer functioning well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thank you for your review, we appreciate all of our customer’s comments. We strive to give the best computer and customer service available. We look forward to assisting you again in the future. Thank you again.

Contact information

1263 Glenwood Ave SE, Atlanta, GA 30316

www.alexandertechnicalresources.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Computer Repair,
Internet Service,
Computer Training,
Computer Sales,
Tutoring,
Office Equipment Repair,
Lighting,
Electrical,
Electronic Gadget Repair,
Solar Panels,
TV Antenna,
Phone Wiring

FAQ

Alexander Technical Resources is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 4:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 10:00 AM - 4:00 PM

Alexander Technical Resources accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Alexander Technical Resources offers free project estimates.
Yes, Alexander Technical Resources offers eco-friendly accreditations.
Yes, Alexander Technical Resources offers a 10% senior discount.
Yes, Alexander Technical Resources offers emergency services.
Yes, Alexander Technical Resources offers warranties.
Alexander Technical Resources offers the following services: Nationwide Computer support.

Contact information

1263 Glenwood Ave SE, Atlanta, GA 30316

www.alexandertechnicalresources.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM