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Alexander Technical Resources

4.7(
2,014
)

Computer Repair, Internet Service, Computer Training,

... +10 more

About us

Free Phone Consultation. Not sure if we can help? Give us a call, it's on us! We are more than happy to talk with you and discuss your computer problems. Fast service. In some cases we can help you right now! If not, we will schedule an appointment that fits your schedule. If you receive our answering service, please leave us a message. We will call you back as soon as possible. Domestic Based Support. Our company is based right here in the United States and all of our technicians speak clear, fluent English. Safe Interaction. By using our online support center, no one has to come out to your home to fix your computer. That means no strangers in your home and you don’t even have to get dressed, if you don’t want to. Extremely Affordable & Convenient. Unhooking your computer, dragging it out to the car, then driving to the store and dragging in there and waiting for weeks to get it back and then pay hundreds of dollars for such fantastic service. That’s the typical experience for most users. Most Issues are software based. In our experience. 85% of user’s problems are either software or operating system problems due to bugs, worms, virus’, Trojans, malware, grayware or spyware related. As long as your computer turns on and has an internet connection, we can probably solve your issue. If we find that your issue is a hardware issue, we will recommend a trusted, local support company to help you further, if possible.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Nationwide Computer support.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.72,014 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
4%
2
2%
1
3%
Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 1401-1425 of 2014 reviews
Dennis F.
05/2017
5.0
computer repair
  + -1 more
Very pleased and recommend ATR
Description of Work: Cleaned up my computer, resolved some recurring issues, defraged, re-organized some programs. Very pleased with the work. This is the 2nd time I have used ATR
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alexander Technical Resources
Thank you for the positive review! We look forward to serving you again in the future!
Kevin M.
01/2017
5.0
computer repair
  + -1 more
Total success, very happy.
Description of Work: My computer was infected with a virus that seriously impeded performance and Alexander eliminated the problems and got me up and running again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Alexander Technical Resources
Thanks for the great review!
Phyllis H.
01/2017
5.0
computer repair
  + -1 more
Great, pleasant.
Description of Work: Remotely cleaned up desktop
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Alexander Technical Resources
Thank you for taking the time to leave us a review!
Tere K.
10/2016
5.0
computer repair
  + -1 more
It was fine. It worked well.
Description of Work: They fixed the computer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thank you for the positive review! Keep us in mind if you help in the future!
Barbara F.
10/2016
5.0
lighting, computer repair
  + 0 more
They did a great job
Description of Work: computer tune-up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thanks for the positive review! Let us know if we can be of any help in the future!
Kathy T.
10/2016
5.0
computer repair
  + -1 more
All issues were resolved.
Description of Work: Set up iCloud, troubleshooting transition issues from corporate accounts to private accounts.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alexander Technical Resources
Thanks for the positive review!
Bob S.
09/2016
5.0
computer repair
  + -1 more
great, outstanding
Description of Work: Landscape, lawn driveway deck
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Alexander Technical Resources
Thank you for leaving us a positive review!
Anthony T.
08/2016
5.0
computer repair
  + -1 more
As advertised, excellent!
Description of Work: email would not send and slow to receive mail, and computer had become slow.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Alexander Technical Resources
Thanks for the great review!
Samuel W.
07/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Remotely fixed numerous software issues
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Alexander Technical Resources
Thanks for the positive review! Please keep us in mind the next time you have problems.
PAUL B.
07/2016
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Alexander Technical Resources
Thank you for the positive review!
Steve H.
06/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: They told what the chance of recovering data a fried hard drive were and that they most likely couldn't recover everything, so I chalked things up to experience.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Alexander Technical Resources
We hope that we may be of more help in the future!
Elizabeth P.
06/2016
3.0
computer repair, internet service
  + 0 more
unknown
Description of Work: The computer tech guy took over my computer when I allowed him to. I had been having problems downloading a program and also installing Internet Explorer. He worked on it extensively and was friendly and professional. However, when the problem was not corrected, I had to call Microsoft. I was told by them that my computer had failed to update and had 104 update requests piled up. As a result, they attempted to fix it and my computer crashed, necessitating a home visit from Microsoft to re-install Windows 7. I think the original computer tech knew this but did not tell me. Or he didn't know. Either way, he did not help my problem.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$99
Response from Alexander Technical Resources
We're super unhappy that we could not solve her problem. I'm under the impression that our technician was very kind and professional with you, why did you give us a D grade. Also, I show that we called you on time so you gave us an F for punctuality. Our records show that we spent 4 hours cleaning up her machine and it was still having problems. My tech spent even more time addressing those and notes that she had only one issue left unresolved. We didn't even charge her for ALL that extra time. She had to pay for Microsoft Publisher as she did not own her own copy. We left her installing it and she told us she would call us back if she had issues. She never called us back and just left us a bad review! The company she used was not Microsoft, is was a company saying they were "Microsoft". That's why they crashed computer. Apparently she need someone to blame, so we take the hit. We would NEVER knowingly lie or hide information from a client. Please see our thousands of other good reviews to truly understand how we do business.
charles D.
06/2016
1.0
computer repair
  + -1 more
unknown
Description of Work: They really tried to fix my problem but did not have the experiance.
Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
Response from Alexander Technical Resources
This is NOT our client. I have checked our records forwards and back and they do not exist in our records. They have mistaken us for a different company.
Armando C.
06/2016
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thanks for positive review! Please let us know if we can be of further assistance!
Paul B.
06/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Alexander Technical Resources
Thank you for leaving us a positive review!
Cynthia G.
06/2016
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alexander Technical Resources
Thanks for leaving us a positive review!
Theresa J.
05/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Alexander Technical Resources
Thanks for leaving us a positive grade!
GARFIELD N.
05/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: I also got him to service my mother's house. | |GN3
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Alexander Technical Resources
Thank you for the positive review. We look forward to serving you again in the future, if the need ever arises!
Anne A.
05/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
jedediah T.
05/2016
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thank you for leaving us a positive review. Please contact us if we can be of further help in the future!
Jack C.
05/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Computer had a virus and had lost part of the OS. The tech cleaned the system, and resolved the OS issue. Now the PC works like it used to.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thank you for taking the time to leave us a positive review! Please keep us in mind the next time you have a problem!
James L.
05/2016
4.0
computer repair
  + -1 more
unknown
Description of Work: Fixed PC remotely
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Alexander Technical Resources
Please keep us in mind if you need more help in the future!
Amy A.
05/2016
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Alexander Technical Resources
Thanks for leaving us a positive review!
Rex S.
05/2016
4.0
computer repair
  + -1 more
unknown
Description of Work: Good.computer tune up
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Response from Alexander Technical Resources
Thanks for leaving us a review!
BRENDA M.
02/2007
5.0
computer repair
  + -1 more
VERY WELL, VERY QUICKLY AND I AM VERY HAPPY THAT THE PRINTER WORKS NOW. VERY PLEASED WITH THE SERVICE.
Description of Work: CALLED TO FIX PRINTER. SHOWED UP ON TIME AND WAS QUITE POLITE AND KNOWLEDGEABLE. REPAIRED THE PRINTER PROBLEM AND UPDATED MY VIRUS PROTECTION.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45

Contact information

1263 Glenwood Ave SE, Atlanta, GA 30316

www.alexandertechnicalresources.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Computer Repair,
Internet Service,
Computer Training,
Computer Sales,
Tutoring,
Office Equipment Repair,
Lighting,
Electrical,
Electronic Gadget Repair,
Solar Panels,
TV Antenna,
Phone Wiring

FAQ

Alexander Technical Resources is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 4:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 10:00 AM - 4:00 PM

Alexander Technical Resources accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Alexander Technical Resources offers free project estimates.
Yes, Alexander Technical Resources offers eco-friendly accreditations.
Yes, Alexander Technical Resources offers a 10% senior discount.
Yes, Alexander Technical Resources offers emergency services.
Yes, Alexander Technical Resources offers warranties.
Alexander Technical Resources offers the following services: Nationwide Computer support.

Contact information

1263 Glenwood Ave SE, Atlanta, GA 30316

www.alexandertechnicalresources.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM