It takes experience and knowledge to become a good plumber but morals and a good heart create a honest plumber. Here at The Professional Plumber we combine our good ole family values with our experience and knowledge of plumbing to bring the best service and experience possible for our customers. As homeowners, everyone on our team understands the importance and the value that comes with the plumbing in your house. We pride ourselves in the quality of work that you will receive when working with The Professional Plumber and the customer service you can expect from our team. From start to finish, every conversation and interaction you have over the phone or in person will be handled with professionalism and care.
“Quality is never an accident. It is always the result of intelligent effort.” ~ John Ruskin
Ashley called almost immediately after receiving the lead and was very nice and accommodating and had Shannon come out that day and he looked at everything end informed me of everything and gave me a estimate. My gas dryer was up and running soon after his visit! Thank you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pat C.
08/2018
5.0
Great work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alessandro v.
08/2018
4.5
Straightforward and honest.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.0
Yes, I recommend this pro
Steven V.
07/2018
4.0
The tech was prompt, polite and professional. Definitely would use him again
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Chuck A.
07/2018
1.0
Did not tell me he was charging me an "Emergency Call" fee of $90. Took less than 5 minutes to tighten a screw. Local company so there was very little "tirp time". Good service would have been a max $25 fee. Would have gotten future business. Now, never again.
Rating Category
Rating out of 5
quality
5.0
value
1.0
responsiveness
1.0
David M.
07/2018
4.5
Showed up on time and did a great job.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
June H.
07/2018
5.0
Called and they had Shannon come the next day for an estimate. We approved and he completed the work that afternoon. Hooked up gas cooktop, repaired tub spout copper pipes, fixed toilet, and hooked up new kitchen sink drains. Great work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ray N.
07/2018
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sheldon F.
07/2018
5.0
I contracted Freedom Plumbing to fix a leak in my upstairs shower. Shannon did great work. Courteous, professional, quality workmanship.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Reuben L.
06/2018
5.0
Service person was very knowledgeable and kind. He explained everything that he was doing and what needed to be done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Noelle A.
06/2018
4.5
Great Service but expensive.
Rating Category
Rating out of 5
quality
5.0
value
2.5
responsiveness
5.0
Yes, I recommend this pro
aaron k.
06/2018
4.0
good quality but expensive
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Steve B.
06/2018
4.0
Excellent work but price was high.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
jennifer g.
06/2018
5.0
They came saneday, very courteous I had an personal issue but the tech was very understanding, he completed the work, I was completely satisfied.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
KERRY C.
06/2018
5.0
tech was great and very professional
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
5.0
Yes, I recommend this pro
Jeffrey G.
06/2018
5.0
Very quick and professional. I like that they support our military.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lea G.
05/2018
5.0
James and his team are professional and feel like family at the same time. Very nice people. Thorough and do good work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Patricia B.
05/2018
5.0
Very easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sonny M.
05/2018
3.5
The service repair man did a great job. The cost was high.
Rating Category
Rating out of 5
quality
5.0
value
2.5
responsiveness
5.0
Yes, I recommend this pro
Keith W.
05/2018
5.0
Turns out we didnât need a replacement. The tech that came out could have very easily said yes you need a new pump which was estimated at $1400. Glad to not have had to spend that when it wasnât necessary. Certainly will call them for future plumbing issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Reggie B.
04/2018
5.0
Customer service means the world to me, and I was completely happy with the service I received from American Freedom plumbing. Everyone I encountered was extremely friendly and polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jo Ann E.
04/2018
4.0
This guy is not only highly qualified, but an excellent plumber! He was polite and VERY neat, even explaining all that he did "step by step!" The cost was a bit expensive (I was hoping for under $150), but at least I now have water (which had been turned off for a week!) Good job, Jeremy Thomas!