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Reel Water Filtration

water softener installer

About us

Your team over at Reel Water Filtration has over 20 years of being laser focused on providing the communities and businesses of the greater Tampa area with clean and safe water solutions. Making sure that you and your loved ones drink safe water is our priority. According to WaterAid and Globe Water, infant mortality is greatly influenced by water sanitation. Child development and well-being is also highly dependent on water sanitation practices. A range of waterborne diseases arising from contaminated drinking water are life-threatening to anyone. It has become our mission and our priority to make sure all Floridians have access to clean and safe water. It is the team that we have built over the years that and have the expertise to pinpoint and customize exactly what you need to have bottled quality water running through your home. Open 24/7

Business highlights

7 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6288 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
2%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.6
Showing 126-150 of 288 reviews

Amber. N.
03/2021
5.0
Time efficient, affordable, and kind! Thank you Josh!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maria C.
03/2021
5.0
Jonathan was amazing and called me right away. He was punctual and responded to questions and concerns immediately he did an amazing job and explained everything very well Ibwould highly recommend him!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
03/2021
5.0
Wry professional with a very positive attitude

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kenneth k.
03/2021
5.0
Jonathon was very courteous and went above and beyond what he was hired to do. I would use his company again and recommend him to my friends. Ken k

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John G.
03/2021
4.5
Very fast install with knowledgeable friendly team members. The owner is great at responding and making sure his customers are taken care of. I am still waiting for them to come pick up the old system for recycling, but so far, the water in the house is notably better and the positive effects are pretty much immediate once filtered water enters the house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Doreen H.
03/2021
5.0
Prompt, professional, answered all my questions thoroughly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David H.
03/2021
5.0
Arrived on time, did what they contracted to do for the agreed price, what more do you want?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James O.
02/2021
5.0
I am very pleased with the work done, the timely manner that it was done from when I initially called, and the affordable price. I would use them again for other projects and weâ re definitely recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sivan Z.
02/2021
3.0
The installation process went well and the water has been working fairly well, I occasionally have issues, but overall it works well. My only issue thus far has been with customer service after the fact. That is my one warning for anyone looking to hire this company.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
2.0


Bob S.
02/2021
5.0
service excellent. The men that came to install the softener and filter were fast and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katie H.
01/2021
5.0
We appreciate all of the owner’s expertise and honesty! We tried using other big companies and Reel Water Filtration has the best price, knowledge, and equipment. We love our new water softener and filtration system! We will definitely use this company for other services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe S.
12/2020
5.0
nice easy to use system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denny g.
12/2020
5.0
Fast response

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael H.
12/2020
5.0
Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa W.
11/2020
4.5
Did what we asked and then some Showed up as expected and knew his business

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Tammy R.
11/2020
0.5
My water filtration system was installed as agreed upon and I love that part of my experience. However, the customer service I have received after this has been absolutely terrible. Jonathan had told me he would remove my old water softener system but it still sits beside my house. Jonathon will not respond to my phone calls, text messages or emails. Jonathon also stated his company would come to my house every three months to fill the system with salt and ensure everything is running correctly, of course I was prepared to pay for this service but that has not happened. I have emailed Jonathan asking if his company would do this and he replied, ?Absolutely.? Again he has failed to follow through on what he said would be done. Such terrible customer service. Stay away from this company!

Rating CategoryRating out of 5
quality
3.5
value
2.5
responsiveness
0.5


Chuck S.
11/2020
5.0
They were on time.Completed their work and cleaned up. Well Satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dee D.
11/2020
5.0
I would highly recommend this company. Jonathan is fantastic and so are his employees. He was great and patient with answering my never ending questions. He explained everything to me that he was going to do and followed threw on everything he promised. No surprises either, no extra charges when they showed up like a another very well known company did to me and I sent them away. Jonathan is very professional and so very professional in everything he does. They showed up on time and again he answered more questions I had even though he had 4 more installs to complete after me and this was at 2:00PM. Cleaned up everything and took a lot of time getting media out of my water heater that caused our last water softener to fail. Warned me that our water heater was going to fail soon and Jonathan will be who I contact to replace it . Great and honest person and company that he runs and I will definitely be recommending him to my friends and neighbors. This is an honest review and I was not paid or give anything to post this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel K.
11/2020
5.0
Our experience with Reel Water Filtration was excellent! They were on time, professional, knowledgeable and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia M.
11/2020
4.5
Jonathan is very professional and personable. He ensured that everything was completed and made sure that I had a contact number if I needed more answers. I have already referred him to my neighbor.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

a n.
11/2020
5.0
Jonathan was very responsive and educated me as to what my system was deficient in and made recommendation to rectify the problem. He is very personable and prices his services at an affordable level. I will definitely recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick O.
10/2020
5.0
Very friendly and fast. They know what they are doing and do it quick! Could be reached any time to answered any of many questions. Very helpful. Would highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynda B.
10/2020
5.0
Unbelievable service, called, came out the same day. Wrote up contract, approved and installed with in 24 hrs!!!! Owner came out to walk thru the installation with us. Very impressive!!!! Lynda B.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edgar T.
10/2020
3.5
Jonathan is young, eager, energetic and knowledgeable. He pays attention to detail and wants to please his customers. Scheduling the appointment for install was easy. He was late for the appointment. The install went without a hitch. It took multiple emails and 12 days to receive the documents he said I would receive no later than the day after the install. Also he was to pick up and remove our old system. Eleven days later our old system was still in our driveway. He said he would pick up the old system yesterday (11 days after install) unfortunately Jonathan got in an accident on his way to our house. The end of the story is, we have our soft water, Jonathan is OK and I took the old system to the dump myself.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
3.5

Yes, I recommend this pro

Marcia B.
10/2020
5.0
Johnathan is awesome he went above and beyond for my elderly parents we trust Johnathan and recommend him with 100% confidence that the job he does is A+ thank Johnathan

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

7714 S Mascotte St, Tampa, FL 33616

http://tapwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

water softener installer

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Reel Water Filtration accepts the following forms of payment: CreditCard
Yes, Reel Water Filtration offers free project estimates.
No, Reel Water Filtration does not offer eco-friendly accreditations.
No, Reel Water Filtration does not offer a senior discount.
No, Reel Water Filtration does not offer emergency services.
No, Reel Water Filtration does not offer warranties.

Contact information

7714 S Mascotte St, Tampa, FL 33616

http://tapwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day