GUARDIAN HOME INSPECTION RPRS

It did not go well. From the first, James Pace's fast talking manner assumes that his client is an idiot and his expertise is superior to all. I especially was put off by his put down of other firms in the area, (the National Firms) that do mold testing and remediation. He suggested using a local firm, a former employee of his, and they could communicate directly on remediation. Apparently, if I used his friend, we would not need a written protocol, "we do it all the time". We had to drag the first home inspecton report out of him when the first effort was sub par and remind him that testing data was due. At about the receipt of the mold report from the lab a few weeks later we pulled out of the sale offer because of the seller's extravagant expectations of his return on a much damaged property. (damage due mostly to neglect by bank's management). Several weeks later, on renegotiating an offer, we asked for the remediation report or Protocol as it is called. He indicated that he would send it but was busy in the panhandle doing flood repair work, didn't have the computer with him. OK, wait a week.Now it's "Sorry, my computer went down and I threw away all my notes. I'll have to start over from scratch" James never took notes on site, explaining that he takes lots of pictures and writes up his report from those. I forwarded him his own copy of the home inspection with all the pictures he had taken. He said he would get something out probably that next weekend. Another week of no action passes and I called James again. Very defensive now, he re-iterates that his computer went down and he had to reassemble a report, but most of it was finished and he only had to get the last page out, end of the week. Through the weekend and into next week comes an goes and by Wednesday, I inform him that if no report is in hand by the end of the week, I will be writing this review on Angie's list. Apparently he does not care about this service as he has just rocketed from no report on the list to a highly negative reflection of his business. I would definitely not recommend James Pace and Gaurdian Home inspection for either home inspection or mold inspection. I have no idea if he is competent at remediation. When the realtor and her partner finally coerced James into delivering a remediation protocol, it was a one pager, loaded with far more work than he had hinted at in the on-site inspection. He went from wipe down and disenfect to remove and replace in what I would characterize as a vindictive attempt to make sure that house was unaffordable for this buyer. The only way I would move forward, if I was to move forward, would be to start over and spend another $450 to get a second opinion. I apparently have 7,500 characters remaining, but he is not worth the time.