James K Hafke Associates, LLC

excellent

Super helpful!

Very professional and responsive.

He showed up about and hour and a half after I called. Very quick service

The guy was very professional. He was able to solve my plumbing problem immediately.

v

Fantastic customer service experience from the first phone call through the end of the service. I was kept updated and informed of arrival windows, especially nice for being so far from their office and on short notice! Grant K was the gentleman who serviced our request and he was polite, professional and personable. Again I was kept apprised of the process, given a full breakdown of what was to be billed and how, before anything was even agreed to just so I had all the info to make an informed decision. Once confirmed, Grant let me know he would keep me updated throughout - sure enough there was an unusual fitting needed for the job so Grant advised me he would be running out quickly to acquire the part then come back to handle the repair. Overall, it took less time than we hoped to get our burst water main completely fixed and ready to go. Overall a fully satisfying experience, and should we have any plumbing issues in future I definitely plan on calling James K Hafke!

Very prompt and quick to respond. First company to reach out to me with the desire to help me out. Great communication and showed up as promised on an Easter Sunday. I realize not the best day for water heater to break. I agreed to pay an additional $100.00 on top of their $124.00 service call price to get my water heater fixed on Easter Sunday. The plumber gave me an estimate of $480.00. Price was a little high, but they did come out at an inconvenient time for everyone. The plumber didn t have what he needed to fix the water heater-said he could come back first thing Monday. I completely understood - nothing was open. The plumber did show up Monday morning as promised and job was completed. The total charge was $549.00. Was very happy with the communication and the job they did.

The technician that came out was very responsive to my request very knowledgeable and very clean and neat I would highly recommend this company

James K. Hafke company did a great job on my sewer replacement last summer! Very professional! I haven t had a problem since ! and they gave me the best competitive price!

The customer service at the call-in center and the tech was A+.

On time, even had a notification when they were on the way. Technician was very helpful.

This company responded to my request immediately, planned and explained the project to me and provided a few options.

Talk about a fast response? I shopped around and even asked a friend. James K. Hake met the friends price. They had permits and inspections the next day. When your main sewer line needs replacing you really want someone to help immediately. Those poor guys had to dig with shovels all through the yard to find the pipes, the city marked them in the wrong place. Good thing it was by hand, someone with a back hoe would have really made issues worse. Justin was out the same day I called and had pricing. We agreed and Kenny showed up the next day with a crew. Kenny was great. It felt good having someone that had done this sort of work before with nervous homeowners. They even came out on Saturday to fill in the hole. They will not replace your pavers. I have those giant ones you see in parks made of concrete. Putting those back was a pain. I am not deducting from the stars though because I hired plumbers and not pavers.

Jesse and Daryl came to fix my sink after I mistakenly hired the worst plumber in the world. Not only were they professional and quick, but they took the time to explain each step to me and the risks of doing it vs not completing it. I would highly recommend these 2 technicians to anyone who asks.

The tech was pleasant, went about the work in a professional manner, and completed the work timely.

Very costly for fixing a sprinkler pipe that was started and finished in 20 mins. Very prompt, courteous service but way too costly for future projects.

Fast response, excellent work.

Very professional service and great value. I knew who was coming before Jesse showed up - exactly as scheduled - and the problem was resolved promptly. Would recommend them to anyone.

this plumber is a big rip off.

Great service, explained what needed to be done and cleaned up after job was completed. Will hire them in the future if plumbing is needed.