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Best Refrigerator Repair Inc

Appliance Repair, Appliance Repair - Small

About us

Please call my cell phone directly for best personalized service, 305-610-0062 . Best Refrigerator Repair Inc. is owner operated and only I 'Nelson Munoz' will talk to my customers. Over 30 years experience. With my fully stocked new service truck, repairs are completed the same day 95% of the time. OCC# 637141-3

Business highlights

18 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Refrigerators, Freezers, Sub-Zero, Whirlpool, Kitchenaid, GE, Frigidaire, Maytag, Jenn-Air, Roper, Estate, LG, & many others.

Services we don't offer

Wine Coolers

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0206 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 206 reviews

Lynda H.
07/2012
5.0
appliance repair
  + -1 more
Nelson came to my house when he said he would, he even called in advance to say he was on his way. He was very professional and, best of all, my refrigerator now works again. I was afraid I would have to buy a new one. Now that the repairs have been made I'm hoping to get another few years out of this one. Thanks Nelson!
Description of Work: My built-in Sub-Zero refrigerator was acting up. Water was dripping from the bottom and ice was building against the rear interior. Nelson came to my house, diagnosed the problem, ordered the new thermostat and scheduled a time and date to fix unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Danise T.
07/2012
5.0
appliance repair
  + -1 more
We had our refrigerator go on the blink on July 4 and Nelson was closed that day but his voice mail said he was closed so that was OK. Nelson was exactly on time and told us that our motherboard on the fridge was blown and he had the part on his truck and replaced it in under an hour. He was polit, professional and knowledgable and the best part is that he had the part in stock so we did not have to wait for a week to get our fridge fixed. We used to use Glyn's but they were bought out and the new owners NEVER have parts in stock so you have to wait a week or more to get repaired. I highly recommend Nelson, he knew what was wrong immediately.
Description of Work: Motherboard on the refrigerator replaced. Fridge was still cooling but when you opened the door, there was a clicking noise and the light would not come on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Gregory B.
07/2012
5.0
appliance repair
  + -1 more
Called Nelson and he worked with my schedule to come out and fix my problem. He diaganosed that the cooling fan (the one that keeps the condenser from overheating) had died and needed replacing. He had a new one in his truck and finished the job without having to come back again. Working fine. Very good experience with him. Nice to find a serious, courteous contractor here in Miami. He saved me from having to spend over $ 1000 on a new fridge!
Description of Work: Freezer stopped freezing and water leaked all over the floor of kitchen from the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Steven Z.
07/2012
5.0
appliance repair
  + -1 more
Called and came earlier than expected, a plus. Pleasent and capable.
Description of Work: Repair broken lever - ice delivery on Refrigerator/Freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

ALEX G.
06/2012
5.0
appliance repair
  + -1 more
It went excellent! My fridge was repaired quickly and has been working perfectly.
Description of Work: My Amana fridge was frosting in the freezer and the temperature in the fridge section wouldn't regulate. Turns out I needed new seals and new gaskets. Nelson was quick to know exactly what was needed. He told me how much time it would take to get the parts and offered me a quote. He was very very fair, and the best part he returned phone calls and called me when he was en route to my apartment. This level of professionalism is basically nonexistent in Miami. The work ethic here is a laughable joke but Nelson is an example of someone who values customer service and excellent work. I highly recommend Best Refigerator Repair. Seek no further, Nelson is you guy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Vanessa S.
05/2012
5.0
appliance repair
  + -1 more
I called Nelson this morning and left a message hoping to get an appointment later today or tomorrow. Nelson called back in minutes and confirmed where I lived and was able to come over immediately. When he arrived as promised he told me there was not charge for the diagnosis. Nelson was able to make the diagnosis and rather than sell me a part that potentially could have costed over 700.00 (a new compressor), he consulted me on my options without pressure and I realized at that point I was going to need a new Refrigerator. I then asked how much for the diagnosis he told me nothing again. When is the last time anything had a cost of zero? Nelson was great on all accounts and I will use him if I ever need a refrigerator repairman. As well, refer to my friends!
Description of Work: Full diagnosis of refrigerator that was not cooling and the freezer was unthawing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia H.
03/2012
5.0
appliance repair
  + -1 more
Freezer in refrigerator would stop working. Sometimes it corrected itself within a day, sometimes it would be off for several days. This condition happened on a Friday night and on Saturday morning, I called Best Refrigerator Repair, Inc. and left a message that I was an Angie's List member and I would appreciate it if someone could get back to me first thing Monday morning. Nelson Munoz called me promptly on Monday morning and I gave him the history of what was going on with the refridgerator. I asked him to please come as soon as possible because if it started to work again, it may difficult for him to figure out what was wrong. He said he would come that day and arrived well within the time period projected. He came in, he had all his tools, he had to scrap off a thick beard of ice from the back wall of the freezer and then when he took the back panel off, there was another wall of ice about 2" thick. He recommended the defrost timer and control be replaced. He had everything he needed in his truck! He is very tidy and put all the shelves and baskets back into the freezer compartment prior to presenting his bill. The cost for parts and labor was very reasonable. The refrigerator is working perfectly now. I really appreciate his prompt response and the fact that he could fit us in the same day we called. Thank you Nelson, I will definitely be calling you for future repairs on all my appliances.
Description of Work: Refrigerator would periodicaly go into a defrost mode, however, everything stopped working - freezer, ice maker etc. Sometimes it would correct itself and begin working again. Food was spoiling, ice in ice bin would melt and there would be water all over the floor. Nelson Munoz of Best Refrigerator Repair, Inc.,determined that it could be one of two parts which were defective. We agreed to have both parts replaced to make sure the problem would be resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

JOHN T. S.
02/2012
5.0
appliance repair
  + -1 more
Everything went much faster and better than I had expected and it has worked like new ever since.
Description of Work: I called Best Refrigerator Repair on 2/16/12 because the ice maker in the refrigerator had not been working for several months. And recently, the freezer was too cold and I could not raise the temperature. I was not expecting a repair so soon, but was delighted when Hector said he would be at my home the next morning if that was acceptable. We agreed to a call the next morning between 9 and 10 am. Hector Muñoz arrived at 9:10 am on 2/18/12 and began his analysis of the problem. He advised me that because the ice maker had not been creating any ice for so long, but it had been going through the regular cycles (with no water fed to the ice maker), that I would need a new ice maker. He then proceeded to replace the ice maker and remove some ice build-up. He also replaced a valve. He also instructed me that I had set the refrigerator temperature too low and that was why the freezer temperature had been so low. He completed all the work in about an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$361

Beth G.
02/2012
5.0
appliance repair
  + -1 more
Best Refrigerator Repair replaced a defrost heater in my refrigerator.
Description of Work: About a week before I called Nelson I noticed my refrigerator not keeping my food as cold. I turned the temperature setting up to the highest setting in my refrigerator. A few days later I noticed the food in the freezer was not frozen. I found Best Refrigerator Repair on Angie's List, he got great reviews. I called him and explained what was happening he told me exactly what it was he needed to repair. When scheduling an appointment he was very flexible. I called back twice to change the appointment time, he was very nice and professional trying to accommodate me. I live in Homestead and he drove from South Miami with no extra charge to me. While in my home he was once again very professional, over the phone he had told me how to defrost my refrigerator so that it would make it go faster. He began to repair it and was at my house for less than an hour. He cleaned up after himself and put everything back in its place. He made me feel comfortable while in my home. I was very pleased with everything! I recommend him to anyone, he knows what he is doing, he's been in the business for 37 years. The only down side was that I felt that labor charge was a little high. The parts cost $80 and he charged $145 for labor. With that being said I like him and his work so I would hire him again and pay whatever labor cost. Thanks Nelson.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Sheryll H.
01/2012
5.0
appliance repair, small appliance repair
  + 0 more
The repair person that serviced my washer had worked with Sears for 37 years. He was very personable and I really liked him. I was thrilled all I needed was a belt, and didn't need to replace my machine. His quality of service was excellent, but I thought the pricing was a tad high. I would definitely use him again, and would recommend him.
Description of Work: Repair of my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Carol Ann K.
01/2012
5.0
appliance repair
  + -1 more
We had a Kitchenaid refrigerator which was leaking water from the freezer into the refrigerator. We received your January 2012 magazine and happened to see the cover article on the Best and Worst Contractors. Among the best, was Nelson Munoz of Best Refrigerator Repair, 305-610-0062. I called him 1/4/12 PM and he came 1/5/12 AM. Nelson also called to reconfirm the appointment the morning of 1/5. He was on time, knew right away what caused the problem--a frozen drain--and fixed it in about an hour. He was very neat in his work, and professional in appearance and equipment. His fee, $125.00, was reasonable. I will definitely use him again. Thank you, Angie's List, for providing a much needed service to us laymen who have no way of knowing how to find reputable contractors for various kinds of work and repairs. I will definitely use you again too!
Description of Work: Repiar of leaking refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

peter R.
01/2012
5.0
appliance repair
  + -1 more
with it in the future (e.g. with the water function that would not work without reconnecting the water line to It went extremely well. The owner/repairman diagnosed the problem, accurately, fixed it quickly and pointed out some of the problems we may encounter in the future, which, however, were not that threatening. Over all a very professional job by a repairman who knows and loves his work.
Description of Work: Freezer in the refrigerator stooped functioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christian A.
11/2011
5.0
appliance repair
  + -1 more
He was very efficient and knew what he was doing. He also had a replacement part ready to go for my fridge without having to make a second trip. If you need to fix your fridge, call this guy!
Description of Work: Nelson came out and diagnosed my GE refrigerator and determined that the freezer motor had gone bad. He replaced the motor and the refrigerator was like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Delia G.
10/2011
5.0
appliance repair
  + -1 more
Very knowledgeable, great personality and superior customer service. I was very fortunate to have discovered him. Thanks Angies list!!
Description of Work: Nelson diagnosed exactly defective piece in our refrigerator where others failed. He pin pointed that we had to order a new computerized panel bc our ice maker and water dispenser wasn't working. His customer service and professionalism is superb and second to none. Simply put he's the best and takes pride in his work. He had to come out on several ocassions and always returned with a smile. I can only say good things about him and his expertise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Ann B.
10/2011
5.0
appliance repair
  + -1 more
From start to finish it was truly a pleasurable experience. Normally, I don't like strangers in my home but this experience with Nelson has certainly been unexpected but welcomed.
Description of Work: I called Nelson about my refrigerator that was frozen up and making very loud noises as if possessed. He made an appointment, was on time, found that I needed a computer chip replacement which he would have to order. He them defrosted my freezer, cleaned up and said he would return as soon a the chip came in. When the chip came in, he called, scheduled an appointment. Once again, he was prompt, very professional but at the same time very easy to work with. The freezer by then had refrozen, he once again, defrosted the freezer, put in the new chip and , cleaned up, I paid him exactly what he said the bill would be and he left. I found out he also works on washer/dryers and electric ranges. Thank you Angie's List, for now I have a repairman I truly trust and feel totally comfortable with. I wish all businesses had his work ethic. But then we wouldn't need Angie's List and that would be bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Alaina W.
09/2011
5.0
appliance repair
  + -1 more
I contacted Nelson to come give me an estimate to repair my ice maker and immediately he was at the house not only looking at it but fixing it. The ice maker was frozed solid so he asked to please thaw it out and call him whenever it was ready. He kept in very good contact and was very accomodating to my schedule. He fixed several parts that I had broken, trying to fix it myself, which saved us alot of money. He followed up after all the work was complete to make sure everything was working okay. He was very professional and I would definitely recommend and use him again.
Description of Work: Repaired ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Gregory G.
09/2011
5.0
appliance repair
  + -1 more
I have use Nelson in the pasted and always has performed to the utmost in performance and quality. And is always on time.
Description of Work: Nelson fix my automatic water dispenser of my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Irma D.
09/2011
5.0
appliance repair
  + -1 more
I called Best Refrigerator Repair and spoke with Nelson. He scheduled the service call right away. Nelson took the refrigerator apart because the problem stemmed from the freezer side. He discovered that the previous owner used the wrong motor part. He was able to replace it and fix our problem immediately. We are happy to recommend Best Refrigerator to all.
Description of Work: Our refrigerator was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Paul N.
07/2011
5.0
appliance repair
  + -1 more
Fantastic experience and wouldn't hesitate to call Mr Munoz four future work.
Description of Work: fantastic service. Very professional and quick to respond. Called Nestor for a problem with my refrigerator ice machine. Came over the same day i contacted him, diagnosed the problem and quickly fixed it. Thank god for Angie's list and the service they provide. Definately would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

MELODY T.
07/2011
5.0
appliance repair
  + -1 more
The freezer on my side by side was cooling but not freezing anything. I called and explained what was happening and the gentleman asked me a few simple questions about it's operation. He arrived at my home in less than 2 hours. The gentleman was clean cut, well spoken and very knowledgeable. He took a look at the appliance, showed me the burned out computer board and gave me an estimate. I agreed to the price and he went to work and had it up and running in lss thn an hour. I consider the service to be professional, courteous and fair priced. I will definately use him again if the need arises!
Description of Work: Replaced the computer board to the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Alice P.
07/2011
5.0
appliance repair
  + -1 more
My refrigerator stopped cooling (it's a 2nd fridge I have in the garage for overflow.) I was ready to buy a new one since this one was 10 years old, but decided to try and have it fixed. I called Best Refrigerator on July 5, he came to look at it on July 6 and was able to fix it. It was a simple repair of the heater which allows the ice to not build up in the freezer. By the next morning, all the ice had defrosted, I turned the fridge back on and was good to go! Nelson was very forthcoming with everything he was doing with the fridge. He told me how much it would be beforehand so I could decide if I wanted to fix it. He was honest, reliable and very competent. I would definitely call him again, if I needed repair on other appliances. He even adjusted the door on the fridge so now I have a working light in the refrigerator section! You won't be sorry using Best Refrigerator Repair!!
Description of Work: The heater, which allows the ice in the freezer to melt, and in turn cools the refrigerator , stopped working. The heater was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Gotardo R.
06/2011
5.0
appliance repair, small appliance repair
  + 0 more
The gentleman was contacting me back within 20 minutes of my message. He scheduled the visit for the next morning, before12. He was properly here around 10 AM, I described the problem, he performed a clean up of the appliance filter and it was back working properly. He did not try any ''exotic'' or deceitfull games like some contractors do... The charge might have been a bit steep for the service performed (filter clean up)... But, overall, I am satisfied and would trust him for future repairs...
Description of Work: Sub Zero wine cooler not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Jose L.
06/2011
5.0
appliance repair
  + -1 more
The company representative showed up on time as promised, diagnosed the problem and repaired the refrigerator. He was professional, quick, efficient and a good communicator.
Description of Work: Repaired refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Veronica U.
05/2011
5.0
appliance repair
  + -1 more
From the get go I could tell it would be great to do business with this company. He was very attentive, knowledgable and punctual. He came to my home on the date and time agreed, diagnosed the problem quickly and performed the work quickly and efficiently. I am most pleased with my experience and now have the information on a sticky on my refrigerator and I will always use just this company!
Description of Work: The temperature in my GE refrigerator was dropping below 37 C making all drinks and other items freeze. I searched on Angies list and saw wonderful reviews for this company. I called and spoke with Mr. Nelson Munoz.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Brenda M.
04/2011
5.0
appliance repair
  + -1 more
Fridge was in home when purchased and ice maker worked perfectly. Called to schedule an appointment on Wednesday but Nelson stated he was booked for Thursday but would call me if he had a cancellation but original appt was scheduled for Friday at 3:30 pm. Nelson called prior to arrivnig at the house; he provided an estimate of $195. He was honest, prompt, and courteous. I would definately recommond him and use his services again. Thank you Nelson for a great job done.
Description of Work: GE Fridge with double doors stopped cooling and had icicles on the back of freezer with a bit of water drainage on the floor occassionally. He replaced the control panel module and gave specific instructions. Refrigerator is working great! Glad I decided to repair the fridge a new one at home depot with same features would of cost me $697.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Contact information

6300 SW 69 Ave, South Miami, FL 33143


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Best Refrigerator Repair Inc is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Best Refrigerator Repair Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Best Refrigerator Repair Inc does not offer free project estimates.
No, Best Refrigerator Repair Inc does not offer eco-friendly accreditations.
Yes, Best Refrigerator Repair Inc offers a 5% senior discount.
No, Best Refrigerator Repair Inc does not offer emergency services.
Yes, Best Refrigerator Repair Inc offers warranties.
Best Refrigerator Repair Inc offers the following services: Refrigerators, Freezers, Sub-Zero, Whirlpool, Kitchenaid, GE, Frigidaire, Maytag, Jenn-Air, Roper, Estate, LG, & many others.
Wine Coolers

Contact information

6300 SW 69 Ave, South Miami, FL 33143


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM