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Gary's Roofing Service Inc

Founded 1986 • With Angi since July 2010

The Tile Roof Professionals. Gary's Roofing is made up of 2 owners and 45 employees with a combined experience of more than 200 years in the roofing industry.

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
no
Eco-Friendly Accreditations
Yes
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(33) Verified Reviews

Showing 1-25 of 33 reviews
Doug F.
3.0
11/07/2016
The repair work done to stop the leak was A work. They did a thorough job and didn't cut any corners. I was told before the job was done that they would be able to reuse the tiles on my roof. When they finished, they had installed a substitute tile that didn't match in color or design. They left many old broken tiles on the roof. After several calls, they finally showed up to remove the broken tiles. After complaining about the tiles they had used, and many weeks later, they brought some alternate tiles that were a better match in shape but not in color. I asked them to take a broken original tile and get a pain match so that they could paint the substitute tiles a closer color to my original tiles. Several weeks later, they showed up with an old can of paint and said that they did not take a tile to match the color. The paint they brought was a small improvement over the original color of the substitute tiles. At that point, I paid them and wrote a letter to the owner about my dissatisfaction and asked her to respond to my comments. I never heard from her. They are expensive but I believe they do good work. Their attention to detail, especially esthetics, is not good. Another area of dissatisfaction is their response time to return visits. The original date of service was 8/02/16. Their last day on my property was 10/18/16.
Description of Work
I had a leak in the valley of the roof.
Category
roofing
Judy H.
5.0
10/14/2016
Very well. We have a large roof surface and they completed the job in a reasonable amount of time.
Description of Work
We had our tile roof replaced. This company is very efficient, friendly and careful about keeping the job site clean. The price was reasonable and we were very happy with the crew of workers.
Category
roofing
Theresa N.
5.0
04/20/2016
Very pleased. Although there was a bit of delay in arriving (they suggested 2 week start and it was over 3 weeks), I was otherwise impressed with the work, the price (which was not the highest or lowest), and overall professionalism. They came highly recommended by other neighbors in the community and lived up to the reputation.
Description of Work
roof repair
Category
roofing
Giovan A.
1.0
03/20/2015
When calling to request a quote for metal and tile roofs the person answering the phone immediately wrote me off. She said "No we don't do metal roofs" I asked if she could give me a quote for tile roofs and her response was "No we don't do commercial roofs" She did not ask if it was a commercial property, which it is not. Needless to say her customer service skills need improvement if she wants to bring any business in. After telling her it is a residential property I hung up the phone.
Description of Work
Receptionist was totally rude
Category
roofing

Service Provider Response

I am sorry that the receptionist was not more professional in explaining the limitations of our service area and services we currently provide. We understand how difficult it can be getting the appropriate help with construction issues around the home and I really wish my employees would be on their best behavior at all times. My apologies for your bad experience.
Bill G.
5.0
02/17/2015
Gary cannot replace my roof this year because he is too busy.
Description of Work
Repaired poorly installed roof section
Category
roofing

Service Provider Response

We are sorry to have disappointed our previous client, [removed member name] We at Gary's Roofing are a group of two roofing contractors, Timothy Ackerland and Carolyn Ackerland, and 45 employees, all of whom work more than 50 hours per week. Due to the fact that we have maintained a good reputation in the community since 1986, our schedules are always busy. In an effort to manage the the increased demand for multiple roofing services, we made a decision at the beginning of 2014 to focus on TILE roof maintenance, repair, and replacement. We regretted to inform [removed member name]r, as we have done with other previous clients, we are just not offering residential shingle repair/reroof services at this time. We encouraged him to contact one of the over 150 other licensed roofing contractors in the Sarasota/Manatee area. - Carolyn Ackerland - Owner & Contractor
W Christopher B.
5.0
02/10/2015
The entire process was done professionally and as promised. The estimate was in line with the other potential providers and work started when promised. The manager and his crew were great, and when a neighbor stopped by to see how it was going, she got a flat tire. The next day, Gary's sent the job's manager to their home, and after seeing the nail that caused the flat, he pulled out a checkbook and reimbursed our friends for the cost of the new tire.
Description of Work
Replaced existing tile roof for new tile roof
Category
roofing
Sylvester M.
5.0
11/20/2014
lcovered in the issue-- work was done promptly- I hate roof leaks because of the damage they cause. They were forthcoming with all info etc. Very professional.
Description of Work
completed roof repairs in 2012-- When a leak occurred on 11/19/14 I called them. On 11/20 they sent a team and determined this work is warranteed from past service done. On 11/21/14 three men worked for hours finding the leak and completing the repair. At NO cost to me-- there were no excuses or effort to disguise the fact that this was covered by the warranty. It would have been easy to fool me.I have never been on the roof or in the attic.
Category
roofing
Robert M.
5.0
03/25/2014
This is a well run, customer friendly company. It was so nice to see a company live up to my very high expectations. If you need a new roof, you owe it to yourself to at least hear what Gary's Roofing has to say about the proper way to install a roof in the Sarasota area. They deserve high grades in every area and I am so happy that I we selected them for the replacement of our tile roof. Their price was fair for the scope of the project. Wendy and Carolyn were very helpful on all aspects of the project and Rick and Chase and Valentin all were great to deal with and the crews were a pleasure to have around and left the premises clean and neat. Thank you, Gary's Roofing for a job well done! You deserve the high praise!
Description of Work
Removed and Replaced a large Tile Roof. The original 23 year old Builders roof did not provide a reasonable expected life and was not a System 1 roof. Gary's Roofing Installed a System 1 Roof with a secondary barrier, flashed all areas so the water never penetrates the tile layer. Most of the replacement roofs that I see being done do not appear to be System 1 and probably won't have a long life expectancy. Gary's also provides, at a very reasonable price, an annual maintenance program where they inspect the roof and repair any broken or wind damaged tiles and they check all flashings and also re-caulk/reseal any areas that may have been adversely effected by weather or age. I opted for re-nailing or adding to the nails on each truss to hold down strap so that I can qualify for a wind mitigation discount on my homeowner's insurance.
Category
roofing
Diane M.
1.0
07/19/2013
We called and left a message. Someone did return our call the next day and left a message. We returned the call, and it took them another 24 hours to return the call. When we finally talked to them, the assistant said, "Ok, we'll let you know." Ummmm.... let us know what? If you don't know our address, and haven't scheduled to come and look at our roof, how are you going to make a recommendation on what should be done? (repair vs. maintenance vs. replacement) We never heard from them again.
Description of Work
Nothing. We never heard back from them.
Category
roofing
hendrik V.
5.0
05/28/2013
Excellent ! Comprehensive inspection of old roof, fair estimate and punctual scheduling. Neat work, cleaned up every evening before leaving, flawless execution of the new roof and additional work on the chimney that had been haphazardly 'repaired ' by a different contractor before the roof work started. Since most tile roofs in our neighborhood will have to be replaced, I would whole heartedly recomment Gary's Roofing to all that need it.
Description of Work
completely stripped the old tile roof, installed fresh plywood where needed, installed new tile roof system A according to latest hurricane codes.
Category
roofing
patrick S.
5.0
03/13/2013
I am probably one of the worst customers anyone in the construction field could ask for. I am a licensed building inspector. I solicited three bids to have our home re-roofed. When Tim, the owner of Garys Roofing came to give an estimate, I was impressed with the way he handled himself. You could tell that he had hands on experience in the field. Any question that I asked him, he answered in such a way that I knew he had been there and done it. I also liked that Gary's has company employees that have been with them for years. All of the work was completed as stated in our contract. During the stripping stage, wood rot was discovered along the entire length of our front fascia. This was caused by improper installation by our original home contractor. Gary's made all the repairs in one day. I dreaded receiving the "extras" bill because most contractors make up for competive bids by charging a lot for extras. This was not the case. The extras were billed per man hour/material and was very reasonable for the work performed. I highly reccommend Gary's Roofing. Although their bid was a little higher than the others, my gut feeling told me to use them. I am glad I did--the few dollars more was money well spent. .
Description of Work
Remove existing shingles and underlayment. Renail roof deck to Florida Building Code Requirements Install a secondary water barrier (peel and stick) Install GAF Timberline shingles,drip edge,ridge vent, etc Rebuild existing chimney structure using hardi-board Replace plywood as needed
Category
roofing
Stephen R.
5.0
01/03/2013
Bought a used house.......had roofing problems that came up at inspection. Rick is the estimator....very knowledgable. Price was very fair. All the work was top notch.
Description of Work
Few bumps in the road but they were very responsive. When I raised a few issues they acted promptly and made me very satisfied. I will use them again.
Category
roofing
Richard M.
5.0
07/17/2012
They did a very good job. Everything was satisfactory.
Description of Work
We used Gary's Roofing & Building to put on a new roof for a 3000 sq ft house.
Category
home builders
Jeff H.
5.0
06/05/2012
The original work was dona a few years back. A new leak developed recently (within the material warranty period) and they immediately responded and repaired to my satisfaction at no cost. They were very pleasant to deal with and impressed me for a second time. I would hire them again. They do other work besides roofing.
Description of Work
Replaced flat roof and underlying plywood. Repaired water - damaged living room ceiling and replastered - also installed new ceiling fixture.
Category
roofing
Niles S.
5.0
04/30/2012
The quality of the construction process and the materials used exceeded our expectations. Every detail of the roof installation was completed expertly as a result of the high skill level of the roofing companies installers and supervisors. The daily clean up was exceptional. Tim Ackerlind of Gary's roofing was very professional as well as personable. His knowledge of the construction process gave us confidence in his companies work and his desire to provide us with the best product possible. We highly recommend Gary's Roofing.
Description of Work
Gary's roofing of Sarasota, FL recently provided us with a newly isntalled tile roof.
Category
roofing
Nancy C.
5.0
04/16/2012
It was a painless experience. They did everything exactly as they said they would.
Description of Work
My roof needed inspection. A tree had pushed some tiles off of the roof and needed to be replaced. These people are very professional and a pleasure to do business with.
Category
roofing
Irene T.
5.0
03/21/2012
The absolute best experience because they attend to every detail. Carolyn explains choices and materials, took us on an actual car tour of roofs in the Sarasota area similar to our home to help choose color and style. The crew was hard working and kept to themselves. The supervisor made sure everything was to our satisfaction during the two week plus project. The yard area were cleaned at the end of each work session. We did comparisons, this company ranked the highest all the way around. If you have roofing questions or needs, contact this company...you will get an honest assessment and alternatives. I compare this company to Zappos...both are excellent!
Description of Work
Complete new 3000 sq ft roof
Category
roofing
Michael M.
5.0
02/13/2012
They did a good job. They were professional and responsive. The pricing was good.
Description of Work
They performed a roof repair.
Category
roofing
Janet Delp K.
1.0
02/11/2012
Our contact with this roofer was for only an estimate, no work was done. They arrived on time and gave their estimate. We will not use them for the job.
Description of Work
We had several roofing estimates on a house we are buying. The home inspector, an Angies top rated roofer, another that the previous owner had used and Gary's roofing. The other three said the roof needed minimal work. The home inspector did not give a price, but the other two quoted similar prices. Garys roofing said the roof was shot and needed to be replaced for what we considered a laughable price. We are having the work done by the roofer that was highly recommended by several Angies list users. Best money I ever spent was joining Angies list.
Category
roofing
Deb G.
5.0
01/07/2012
We called many roofers in the area and nearby to give us quotes. Gary’s Roofing & Building was not the first to come by so we had a pretty good understanding about the current roof and suggested replacements when Tim Ackerland, the owner of Gary’s Roofing came out. Most of the companies reviewed the roof and took measurements stating that they would come back with the quote or send it to us. Tim was able to create a quote on site and sit with us to discuss not only our options as well as what his company would do to protect the property around the house and the screened pool enclosure. Tim’s quote was not the rock bottom price, but it was very close. Once the paperwork was signed and permits approved the work began. Their workers worked very well as a team, they were quick and thorough. They had to remove two roofs as the second roof was put on over the first roof. Once both of the roofs were removed we could see that the damage was worse than we had thought and required lots of plywood replacement and repair time. We were worried throughout the process that every problem was going run the price up considerably. Our 5,000 square foot roof was replaced completely in 7 business days. The new shingles looked as good as promised. They had even corrected the way the water runs around the chimney. We are very happy with the work that was done and very surprised at how fair Tim priced the costs of repairs. We would recommend Gary’s Roofing & Building at 4430 McAshton St Sarasota, FL 941-922-5199 for any of your roofing and building needs as we have found his company to be hard working and honest with reasonable pricing.
Description of Work
Tear off metal roof and original shingle roof. This is a two story house so tearing of one roof would be difficult. Fix several areas where the wood was destroyed by water damage. They had to replace several areas of the roof that was over the porch that goes 3/4 of the way around the house. They also had to add plywood to the complete porch area as it was 1 inch thinner than the law requires. The damage from the original roof had never been repaired so there was damage from several leaks over the years. They put 130 mph shingles on the roof.
Category
roofing
Hank P.
5.0
12/27/2011
They were prompt and clean. They were courteous. I liked the work. It was excellent. They did a fantastic job. I am very, very pleased with them. I would absolutely use them again. I have already passed on to some of my neighbors the quality of the work they did for me.
Description of Work
I used Gary's Roofing & Building because I had 3 major leaks in the roof.
Category
roofing
Joshua or Stacy B.
5.0
11/08/2010
They were pretty professional. I contacted them through their website and they contacted me pretty quick to schedule an appointment. The guy let me come up on his ladder to show me what he saw. It took a few days to get back with the estimate. I decided not to get the work done before I replaced the overall roof. I thought they were fine. They showed up on time for the estimate.
Description of Work
I got an estimate from Gary's Roofing & Building to replace soffit and the board behind it due to water damage.
Category
roofing
Nathan B.
5.0
10/12/2010
The job was excellent. The price was very reasonable. We had used them for another property and a neighbor recommended them. They were prompt and thorough. They were competitively priced.
Description of Work
I used Gary's Roofing & Building to repair broken tiles on the roof.
Category
roofing
Terese A.
3.0
09/29/2010
I asked for an estimate, but went with another company. I' wasn't nearby, so only talked on phone. They seemed OK, but I chose another company with a better price.
Description of Work
I got an estimate.
Category
roofing
Bill S.
5.0
01/13/2010
Bad Part : They took 4-5 tries to schedule initial call for estimate (one miss was my fault). Never informed me of when the work was scheduled to be done, they just arrived a few days later & did it. (Note that it was not something that required my being home.) Good part : They were quick, clean and polite, they did not cause any more fluff than necessary. Their bill just arrived a week later, and included pictures of the work done - Very professional.
Description of Work
Patched a roof that had a leak
Category
roofing

Phone

Address

4240 Derek Way

Sarasota, FL 34233

Other Information

Services offered

Residential Roof Maintenance, Repair and Replacement of Tile and Shingle Roofs

Payment options

Check
Visa
MasterCard
American Express
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FAQ

Gary's Roofing Service Inc is currently rated 4.8 overall out of 5.

Gary's Roofing Service Inc is open:

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Gary's Roofing Service Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

Yes, Gary's Roofing Service Inc offers free project estimates.

Yes, Gary's Roofing Service Inc offers eco-friendly accreditations.

No, Gary's Roofing Service Inc does not offer a senior discount.

Yes, Gary's Roofing Service Inc offers warranties.

Gary's Roofing Service Inc offers the following services: Residential Roof Maintenance, Repair and Replacement of Tile and Shingle Roofs

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