Jeff's Kitchen Bath & Beyond

It was a very difficult job with little space to work with in the wall. In addition, the valve feeds two shower heads and required extra pipe replacement. To top it off, one of the shower arm supports in the wall cracked and part of the job had to be redone. All in all, while I have done a lot of DIY plumbing in my life, it was a very wise decision to leave this job to a PRO! Top notch service from a top notch firm. I called on a Monday morning to set an appointment for the following Thursday (today) and Ed showed up right on time!

Since Jeff's KB&B did a good job on our whole house re-pipe (5 star rating) we wanted them to install the new shower pan in the master bath. We had a leak in the floor of the original shower so we had to rip everything out and repair the water damage before rebuilding the new shower stall. When we were ready for the shower pan Jeff quoted a price of $200 if we supplied the shower liner and drain, which we did. Two of his guys showed up at the agreed upon time and within 30 mins they said they were done. The problem is the liner was applied directly to the subfloor leaving it about 1/4" below the drain level. After watching several install videos including one from the manufacturer this was putting us back in the position of having drainage issues since the liner is lower than the weep holes. I then called the manufacturer to verify the proper technique for installation. According to them the floor should have been raised so that the liner was at least the same height as the weep holes in order for the water to work it's way back to the drain and a water test should have been done to ensure the liner wouldn't leak, which wasn't done either. I could have done what they did and saved myself $200. Sorry guys but you dropped the ball on this one.

Service was ok but expensive

It was wonderful. Jeff and his wife showed up and gave us an estimate for the cost of the piping and the next day they started the work. The guys that came and did the work were very professional. They answered all my questions and did a great job. I felt like i was getting treated like family. Amazing service would recommended them to my family and friends. And if I every need any other work done. I know how I am calling.

The technician was extremely professional. He showed up on time and worked efficiently, getting the job done in no time flat!

Found "Jeff's Kitchen and Bath" in Angie's list. I decided to go with Jeff's because of the 152 "A" recommendations and 4 straight years of Super Service Awards. The representative arrived as scheduled. Upon reviewing the scope of work, I was given an estimate (including the Angie's List discount). The estimate seemed fair and I approved the job. The plumber acquired the parts and completed the job within a few hours. I was very pleased with the quality and timeliness of the work.

No show or call after initial conversation and email from Jeff that he was sending someone out.

He does excellent work and the price is very reasonable!

Jeff and his team re-piped our 2,500 ft2 home with Super PEX in one day, the copper piping from 1986 needed to be replaced before a pipe burst. Very pleased with the professionalism and attention to detail by the team. All shut offs and bibs were replaced with nice 1/4 turn brass fixtures. New valves were installed as well as necessary hardware. All building materials were high quality and will last. Coordinated with my remodeling of the master bath to ensure all fixtures were in proper location. All areas were clean and tidy when they left. Jeff set up drywall contractor to patch holes in walls after job was complected. Highly recommend.

Jeff's Kitchen Bath & Beyond (407) 968-1801 - mobile 9/2/13 8:49 PM 7 minutes ago Me: Hi, We have a bathroom leak at our house. Can you please stop by as soon as you can? 1936 Chathamoor Drive; Orlando, FL 32835. We are away at work weekdays from 8:30 to about 5:30 or 6. 7:14 PM Jeff's Kitchen Bath & Beyond: What's leaking? Does it leak all the time or only when you use something? 7:21 PM Me: Hi, thanks. From somewhere behind the toilet. Always, but pretty slow. Not a huge emergency since it is a 1st floor tile floor. 7:24 PM Jeff's Kitchen Bath & Beyond: We can get by tomorrow before 1:00 8:04 PM Me: We are at work weekdays from 8:30 to about 5:30. Can you come by after 6? 8:24 PM Jeff's Kitchen Bath & Beyond: Sure but we charge over time for after 6:00. Our hrs are 8-5 Monday - Friday 8:25 PM Me: I see, you have chosen Monday - Friday, 8 to 5 for your business hours. I can see how that would be convenient for you. 8:42 PM Me: You don't find that homeowners tend to be away at work during the middle of the business day Monday through Friday? 8:42 PM Me: We will select another plumber from Angie's List. Thank you for your time. 8:42 PM Jeff's Kitchen Bath & Beyond: I offer 24 hr service we just charge over time for it 8:43 PM Jeff's Kitchen Bath & Beyond: Feel free to select who ever you want. Most plumbers have the same hrs as me and charge over time outside of those hrs. 8:44 PM Jeff's Kitchen Bath & Beyond: Good luck 8:45 PM Me: Yes, Emerald Plumbing will be here tomorrow at 7. Thank you for your concern about it. We will make sure to mention it in your review. 8:48 PM

I scheduled the work with Jeff, the owner, on line. He responded promptly to my questions and offered a senior discount as well as one for online scheduling. Ed, the serviceman, arrived on time and installed the water heater in a professional and timely manner. The service was just I wanted and the price was very fair.

Ed was great ! Such a pleasure. On time, professional & quality work. Will not hesitate to call them again.

They did a great job with installing my toliet. I was not happy with the seat that was on the new toliet so I called them back and they came back to switch that out. They had initially charged me $70 for the re-visit but it only took them a few minutues to change the seat. I was willing to pay half of the charge but the gentlemen called Jeff, the owner, he was instructed to give me back the entire amount of $70 and there was no charge for the second visit.

Contacted Jeff on Saturday night and he called me back before I had even completed my voice mail. I set up an appointment for Monday morning at 8 am and Ed showed up promptly at 8 and had completed the work within 20 minutes. He was very professional and explained what he did very thoroughly. Should I need additional plumbing work in the future Jeff's is my goto plumber! Very Satisfied.

The crew arrived on-time and went directly to work. They conducted themselves in a professional and friendly manner. The work was completed in a timely mannerand the quality of the work was very good. They cleaned up after themselves and left the job site in good order.

Ed was great! Very friendly, honest and efficient. Did an excellent job of explaining the problem/situation to me and then exactly what needed to be done to resolve the problem. He provided the price to me up front and the bill was exactly what I had been quoted. The shower looks brand new and is work perfectly.

I called on Saturday and they came to do a small repair but told me it would be costly to repair completely over the weekend. The office called me immediately to schedule for Monday. They installed a new garbage disposal, new kitchen faucet and replaced a pipe. They were on time and very professional. This is the 2nd time we used them. I would recommend them!

They were responsive and as nice as they could be. They fixed my problem and I have called them since then for another project. They are now my go to plumber.

They were prompt, on time, courteous. They seemed knowledgable.

Called Jeff this morning he had Marshall out by 1PM as promised and job done by 2PM. Excellent service. Improved connection to RO system which was leaking and added shut off valve to RO at no extra cost. We had work in the front yard with mud everywhere especially on the front sidewalk coming into the house. Marshall was careful not to track the mud into our house. Marshall finished and cleaned up after without a trace. Very professional, polite, considerate, trustworthy. Couldn't beat the price or the service. Will definitely call Jeff in the future should we need plumbing service.

I called at 20:00 (8PM) and Brad came within 35 minutes with all the equipment. He did a very courteous and professional job. Great job, really. I strongly recommend this contractor.

Joe's guys showed up Friday and started work. There were two of them, one started digging the trench to remove the old broken pipe and lay the new one. The other guy started replacing the plumbing stop valves. Things look like good in the beginning. Then I noticed the guy replacing the valves would replace two valves and then come out for a break, this was his pattern the whole day. Since the job was priced out at parts plus hourly time, I could see this guy making the job take all day. Joe had to leave out of town and could not be reached. The guy digging the trench was running into problems with the roots in the area. Joe had mentioned the roots in his inital visit but did not seem to be concerned about having to dig through them. The guy digging the trench by 4:00pm did not have very much more dug out than he had accomplished by the afternoon. He was telling me that the roots were too congested to cut through, Joe should have known better than price this job out so cheap. Sure enough the other guy did take the day to do the valves under the sink. End of day the trench was not dug and I was thinking the time cost on the valves was going to run several hundred dollars. Joe's comment about his men before he left, "you can trust these guys they are good workers and will get the job done". So that we would not be without water that weekend they took and tied the water meter to the house through a hose. Final thought at end of day was they were going to have to get a trench digger to get though the roots. I cautioned them the needed to call the utilities departments to come and mark all the utilities before they started to dig, Monday morning. They told me that they would find the trench digger but I would have to pay for it. About $200.00 for a couple of hours. So they left, come Monday no one showed. Tuesday, no one showed. Wednesday no one showed, and no utilities company had come out to mark the property. I called the business number since Joe was unreachable. The individual that answered seemed concerned about the events that I related. I mentioned near the end that if they were going to ever show up to finish the job they still needed the utilities to be marked as they had not been as of yet. No one ever showed up. I tried to reach Joe Sunday or Monday hoping he was finally home. He was and seemed upset that the job had been handled so poorly. He came out looked over the job and got mad that so little had been done. He said he would be back later or the next day. We had to go somewhere but when we got home it looked like the job had been finished. I looked over where the trench was dug. It had been filled in and resodded. I remembered where the roots were and moved the sod aside and dug down about 1/2" and there was my water pipe. I called Joe and he assured me that the water pipe did come up near the surface but at the highest point, it was still 3" down. We settled on a price and Joe did not care for it but we parted company. He did leave me a nice parting gift to let me know how he felt, I came home one afternoon and one of the final fixes was a hose bibb on the back of the house, he accessed the hose bibb from inside the house by cutting 2 4" x 6" pieces of drywall out in our living room wall and then put the drywall back in the holes and left. Yes you could easily see it. We never heard from Joe again. I don't think he was happy. I know with my pvc water pipe about 1/2" below the sod I've not been real happy either.

Jeff showed up on time and was professional. He was efficient and completed the work within a short period. The bill was for the quoted price. I would use Jeff again.

Had a leak underneath our sink. Called the company and requested a service call. They came out the very next day and re-piped the area that was leaking. Haven't had a problem since. Thank you!

We woke up at 6:00 am to find our water heater (in the attic) pouring out water which caused the ceiling in our bathroom to collapse. After turning off the water and calling our insurance, we scoured Angie's List and found Jeff's. We called them about 7:00 am and it went straight to voicemail. Their message said if this was an emergency someone would get back with us within 15 minutes. Within 15 mintues someone called us. They talked to my husband, and he told them what had happened. They told him someone would be out between 10:00-12:00 that day. Jeff's also gave us different cost estimates based on what they might have to do - and told us if they had to install a new water heater it would be $675. Marshall showed up right around 10:00. He was kind, very informative and professional. The bill came to $675. We were very impressed with their fast response, the work he performed and that the estimate they told us over the phone was indeed what we were actually charged. We would definitely reccomend them and hire them again. Thank you Jeff's Kitchen Bath and Beyond!