New Life Water, LLC

Do NOT USE this company. Nothing but issues from installation. Didn?t contact for over a year to replace filters, when I reached out he came out and ruined our system. Master bathroom water smells, we had nasty substance in our kitchen filter that he said he was ?sending to warehouse? which he never did, and his attitude is the worst I?ve ever encountered for a group. He responded by calling ME names and refusing to fix what he had broken. I?ll be reporting this BS company to the BBB. STAY AWAY AT ALL COSTS.

Excellent fast and prompt service. If you need a water softener installed, hire this guy.

Customer service was excellent. Very professional.

Before you sign up with any of the National brands of water softener companies I urge you to consider Andy of New Life Water for your water softening/conditioning needs. He was responsive, informative and professional. What more could you ask for from a business?

I had already bought a water softener and was just looking for someone to install it. Andy called me and was very nice and, to make a long story short, I decided to spend the extra $1300 to try his system instead. In spite of me telling him how far it is from the water source to the garage, he didn't bring enough pipe. That wasn't a huge problem, I just went to Ace Hardware and got more. He'd told me on the phone that he was going to bring a helper to help dig but when he arrived, he said the other person was busy. I told him it probably wouldn't be too hard because the pipe would be behind my hedge and he could probably just lift the mulch and fabric, put the pipe in a few inches down and then cover it back up as long as it was against the wall. Imagine my surprise when he left and there's white pipe lying on top of my brown mulch the whole length of my house. It's against my HOA regs to have them lying there within view plus it'll make it really hard to wash my windows without stepping on the pipes and breaking them. And it will also make it hard to get behind the hedges to do the trimming and cleanup. I've texted him and emailed him. He hasn't responded to me and I'm pretty sure he's just going to ignore the problem he has caused me. I tried to be nice and now it's going to cost me a few hundred dollars to fix his mess. I am not a happy camper and feel very taken advantage of.

Andy hooked up a water softener I bought previously and he was knowledgeable about water treatment systems.

The process was easy and hassle free. We are enjoying quality water now and definitely notice a big difference.

If there was a higher rating than 5 stars, I would give it. Andy was incredibly efficient, professional but more important for me, very personable. We felt in good hands from the first phone contact to the happy result of our softener installment! Many thanks Andy!

Andy was responsive, on time and professional. He knew his business and did a great job for me at a fair price.

Andy the owner was very prompt in getting in touch. Eric came to my home and looked at my system and determined he couldn’t help. He did recommend a new system though.

Great price, great installation, and great service.

The technician diagnosed the existing water softener as nonfunctional and recommended replacement. He removed the old unit and installed the new one. Overall, I am very satisfied with the installation and the water softener performance.

The best investment for yourself and your property.

Very informative and friendly.

The work was on time and good

Andy was quick, knowledgeable, and a pleasure to work with.

Andy is great and knowledgeable. Easy to work with, and took you step by step through the process of install.

Andy was super knowledgeable and knew exactly what was needed to be done. He spent as much time with me as needed to explain the difference between the system types and didn't try to push one over the other. Gave Andy the Go and 2 days later he had ordered/picked up and installed our system.

Great service! Would highly recommend. They took the time to explain to me the system, test my water before and after the installation of the unit. Very happy.

Andy was very knowledgeable and knew exactly what was needed to be done. He didnâ t try to over sell or push on anything. Totally honest and very reasonable. This is our water guy from now on

Andy is WONDERFUL! He communicated with us and educated us on what we needed, and more importantly what we did not! He showed up on time, was pleasant, professional and went straight to work. He came back a second time and did not quit until HE was 100% satisfied that he had given us the results and service we deserved! I will recommend Andy and New Life Water every time!!

The entire process was smooth and effortless. I highly recommend them.

Andy is very friendly

Contacted a plumbing service to install a water conditioner/ filter/ softener. They never called back. Found New Life Water and asked for a quote. Within 10 hrs I received a call from Andy and within 10 mins we had a deal. ( 10 hrs is a record. He usually calls within mins). THE BEST PRICE IN TOWN. The best customer service. The best water around. Call these guys. Have them check your water. You'll be glad you did. These guys care about you. They do a great job and are very friendly. Do yourself a favor. Don't buy a system before you call these guys and give them a chance. You will love the price and U Will Your. I recommend highly.

Overall The installation of our water filtration system was smooth, efficient, and has really improved our water quality. Andy, the owner came out when he was supposed to, is reliable, dependable, and trustworthy. He does owe me a couple of covers that go on the water tanks that are located in our garage and he promised next time he was in our area to bring them by. Do not hesitate calling Andy and his company for any of your water needs.