HUDSON'S FURNITURE

They are a furniture store. We just go with them. They seem to be really well. There was an issue with a piece of furniture we bought, but they replaced it and worked through with us really well as far as I go. There was an issue with the design of the couch as the couch does not completely close together. Initially when this happened, for the first couch they went and they replaced the couch completely. They did a complete trade out, rebuild the couch, custom made, and of course they let us retain the other couch while we were waiting, like for two or three months, while they had the other rebuilt. Well then when the other one came in, everything was fixed as far as other things except for that still there is like a little bit of a gap. In fact they called today to see about trying to send somebody out here to add another brace underneath the couch. It is sort of like a defect in the system that made the couch. It is a design defect and they want to come out and see about either bracing it where that way it is more closer together. I cannot tell the difference, but you know women, they can pick anything out when they want to. Regarding cost for their services it cost me nothing. When you buy furniture with them they carry you throughout the whole thing and that is one of the reason we went with them. I have heard, people say, if there is an issue they just go ahead and take it and give your money back. Of course, they want to resolve the issue, but their major concern is making sure that you as a customer is happy. They call you and let you know what is going on and everything else. They are definitely a business we will do business with again. They sell many furniture, like we got Broyhill couch, they got some Italian stuff, but again their major concern that I could see is they want to make sure you are happy with the furniture. They go out of their way to make sure everything has resolved. I can only talk about dealing with the lady, I believe her name is Ann, that we dealt with but I think because we got calls from different people so I am assuming with the company. It is something like the furniture came and there was a little bit of an issue with the way it looked and they escalated it to whichever level they need to get it resolved.

It worked out really well. They have very good quality furniture. It is not inexpensive though.

HUDSON'S FURNITURE SHOWROOM SALES STAFF WERE VERY HELPFUL IN ASSISTING US IN THE DECORATING AND FURNISHING OF OUR NEW HOME. WE WERE VERY PLEASED WITH THE QUALITY, SELECTION, AND PRICE OF THEIR MERCHANDISE.