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Dennie Miller Plumbing

Plumbing

About us

Additional contact name - Elise Miller.

Reviews

4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
17%
1
33%


Rating CategoryRating out of 5
quality
4.0
value
3.7
professionalism
3.4
responsiveness
4.2
punctuality
4.2
Showing 1-6 of 6 reviews

Karen S.
08/2016
1.0
plumbing
  + -1 more
Have used them for years and never had any problems. However this time was different. Called and spoke with office Friday evening. They told me would call on Monday. I missed their call back that am. When I called late afternoon and spoke with service tech, Jason, who would be coming out, made appointment for 8am next day (which totally changed my schedule for morning). He was no call no show. Next day I called and spoke with office. They told me I should have called and spoke with them the day before (which I probably should have but was giving him the chance to show up). They couldn't get to me on Thur so scheduled me for Friday between 10-3pm. Again, no call no show. I called them at 2 (leaving for work at 3) and told them he hadn't shown up or called. She had him call me. He said he couldn't get there that day. Couldn't come on Monday of next week and Tuesday didn't look good either. When I said I would find another plumber, he said "Fine. Thank you. Have a nice day." and hung up No apology for either day of inconvenience to me. No explanation as to why did didn't show up or call. Will not use them again.
Description of Work: Toilet leaking at bottom. Think I needed a toilet flange wax ring replaced. Not an emergency situation.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Cara S.
05/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sylvia S.
02/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They are excellent. It is family owned and operated company. He ripped out the piping, he redid the hot water tank and moved it too. He was there for over 4 hours doing all this work for me. He also had to come back twice, because he had to flush out all of the pipes.
Rating CategoryRating out of 5
Yes, I recommend this pro

James W.
02/2013
5.0
plumbing
  + -1 more
Called Dennie late on Friday afternoon. He returned call within an hour and,after taking information over the phone, scheduled a service call fo the following AM. He was very punctual, professional and completed within an hour so that we had hot water by 10 AM. Pric was very comptitive, especially since it involved an emergency call on a Saturday morning. I would definitely use him again (although I hope I don't have he need).
Description of Work: Water heater needed to be replaced as it sprung a leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Margaret G.
11/2010
2.0
plumbing
  + -1 more
Overall, it was disappointing and sloppy and very expensive IMO. He was here about an hour. He is a pleasant man, but I doubt he has been trained to be a plumber. If I recall, he asked me for a wrench, but then got one from his truck. Overall, again, the level of his expertise is questionable and I would not hire him again.
Description of Work: Dennie' s Plumbing was one of the plumbing services recommended to me by our management company. Two of the recommendations are no longer in business.And the manager said he had no feedback on Dennie's. But the plumber was pleasant on the phone and upon arrival. During the service he made comments that the previous plumber had made mistakes in replacing a new pipe when the pipe flooded the undersink area in the kitchen. There was approximately an inch of water standing. The pipe, he said, broke from a joint and flooded the undersink. As he removed items from the cabinet, which I should have done myself I know, he picked up boxes that were clearly bulging from water. This caused white powers to spill all over.He remarked that he didn't know what the "white stuff" was. He got the water turned off and installed a new pipe, showing me how the previous one had been poorly installed. I had a bottle of bleach ready for him to wipe the back area, an area my knees don't allow me to reach, as it was black and I asked him if it was mold (this was my third flood in two years). He said he didn't know, didn't think so, and he knocked over the bleach onto the rug that was under the sink area. It was a new, very good rug. Again, I should have removed it I know. I did put some old towels for him to use. Still, I would think a plumber would have cleared the area he was working. He told me not to worry, that "the bleach will come out."! He fixed the leak. I asked him if he would snake my bathroom sinks and he did. He left the bucket with all the crud in one of the baths. I had asked him if he was licensed and insured on the phone, so I expected a level of professionalism that I had known before up North. I asked him if he was a Master plumber, and he said O, yes. He clearly is not. I know plumbers are expensive, but I expect them to also be trained beyond DYI experience. I think the fellow is really a handyman with a license. According to my bank teller, he cashed my check for cash as soon, by my calculations, as he left here.Did he think I would stop payment on it once his work was inspected? That is only speculation, but it comes from a deep mistrust of his level of professionalism.When the next plumber comes, because I now have a water leak in one of the toilets, I will ask him to inspect the kitchen piping. I would not recommend Mr. Miller for anything more than snaking drains or tightening pipes for small leaks. For many people, but probably not seniors like myself, these jobs can be done without plumbers.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$300

BILL A.
05/2007
1.0
plumbing
  + -1 more
I gave them a ten day window to handle. We live in Ohio so I gave the name and number of a neighbor who offered to let them in. I spoke with a very pleasant receptionist (Rosie) and thought my problem was in good hands. I asked that they call me on completion of the work but never heard from them. Called a number of times but no answer. Finally reached someone on the day before we were to arrive in town. He said he hadn't been able to arrange with the neighbor and that he was to busy to get to it. When we arrived I fixed myself within ten minutes.
Description of Work: I asked this company to unclog a kitchen drain.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$95

    Contact information

    17860 Durrance Rd, North Fort Myers, FL 33917


    Licensing

    State Contractor License Requirements

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    Service Categories

    Plumbing

    FAQ

    Dennie Miller Plumbing is currently rated 4 overall out of 5.
    No, Dennie Miller Plumbing does not offer free project estimates.
    No, Dennie Miller Plumbing does not offer eco-friendly accreditations.
    No, Dennie Miller Plumbing does not offer a senior discount.
    No, Dennie Miller Plumbing does not offer emergency services.
    No, Dennie Miller Plumbing does not offer warranties.

    Contact information

    17860 Durrance Rd, North Fort Myers, FL 33917