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Reynolds Home Comfort Inc

Heating and Air Conditioning, Air Duct Cleaning, Pool and Spa Service,

About us

Our mission is to provide the highest and utmost standards in the air conditioning and heating industry here in the Southwest Florida area. We strive to provide air conditioning and heating services for the greater Ft Myers, Cape Coral, Estero, Bonita Springs, Naples and surrounding areas through innovative techniques, quality workmanship, and competitive pricing for our customers.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, pool & spa repair, heating & AC

Services we don't offer

Air Duct cleaning, only sanitization

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9199 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 199 reviews

Margaret C.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
The service provider was fabulous. Something in particular that I like that was the owner showed up himself to check the units and the work to make sure it was done properly and that I was happy. The price was fair, they were on time and did not try to oversell on anything I did not need as well as helped me get the best price on the unit. I had an overall a great experience.
Description of Work: I hired this provider to remove the old a/c unit and install a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas V.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional and worked until late in the evening to have A/C installed and working.
Description of Work: Replace A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

steve C.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Overall I was very pleased with Paul and his team. I did a lot of research and spece'd out Paul and two other very highly rated providers on Angie's list. In the end he was the clear winner. He was very responsive both initially and with follow up questions. I was also impressed with the Trane technology as compared to more traditional units. He spent a lot of time up front taking me through my options, helping me understand the technology in layman's terms and sharing why his installation team and service were differentiated from his competition. His quote was very competitive and he was able to instal in quickly and efficiently. I was impressed that not only does Reynolds due residential business but some also count large power companies and hospitals as clients. Finally Paul is the owner of this small business. It was a pleasure to support the independent guy who has grown and maintained a great business while focused on developing a great culture with his team. I would hire him again in a heartbeat.
Description of Work: Replacement of Air Conditioning sysytem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
From start to finish was a wonderful experience. Paul and his staff are the most professional AC company we have ever dealt with. He made spending this kind of money much easier. He was always available to answer any questions etc. We will never use another AC company again
Description of Work: Replaced (2) ac units for our duplex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,470

Nell B.
08/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Job completed on time and budget. Professional help.
Description of Work: Install 2 A/C units & new ducking & air handler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

David S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were professional regarding their work.
Description of Work: Replaced AC system. Installed 2 vents for air feedback to main unit from inside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,170

allen S.
04/2016
4.0
heating & air conditioning/hvac
  + -1 more
It appears everything was checked; it would have been nice if they included a spray protectant for the inside evaporator coils as part of the maintenance service
Description of Work: semi-annual check of HVAC system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Mary W.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
We live in an expensive neighborhood in Naples. I used to get so frustrated with proposals from service people who wanted to over bill us just because of where we live. We bought our lot years ago and built our home ourselves. We are NOT mega-millionaires! We found Reynold's Home Comfort on Angie's List and are extremely happy with EVERY aspect of their service. Everyone we communicated with was friendly, honest and professional. Their prices were very reasonable and the work was performed in a neat manner. We had one air conditioner replaced at our request and had a thoroughly performed maintenance on two larger A/C units with the Angie's List discount coupon. I had only printed one coupon, but they went ahead and gave me the second discoun
Description of Work: Maintenance on two AC units Replaced an older, non-functioning unit at our request

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,150

DANIEL T.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
Found Reynolds on line in area where I live! I try to shop locally. Paul called one & came very personally to my home to go over each detail prier to Contract. I explained the problems & snotty work I experienced with other contractors. He put the system in very professionally! He even connected some of the Day in issues from other contractor for no change. A great company with great customer service. They are follow up calls to see how the system was performing. I never had that. Very professional- hams on-super office support staff. Finally! An honest contractor. I highly recommend!
Description of Work: Remove & replace Ac unit & line sets etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,145

Janice K.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
Reynolds did excellent job. They were prompt good communication efficient and cleaned up.
Description of Work: Job done new air conditioner installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

William W.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did a thorough job. It's just great. The price is probably a little higher. Their responsiveness has been really good.
Description of Work: They just do the normal 6-month maintenance. They cleaned and checked the level of freon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald V.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Paul Reynolds, the owner of the company, came to our house on time and with a professional attitude. He was very helpful in designing our new system and even saved us money by recommending a smaller A/C compressor than what was originally installed. His work crew showed up on time and with all the equipment they needed. They even had to do some destruction and construction of the area where the new unit was going to be placed because it was not properly installed when the house was built. Everything was completed in a timely manner and we could not be more pleased with the price and the installation. A truly honest company and a pleasure to do business with.
Description of Work: Complete installation of new Trane air handler and A/C compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,600

Charles U.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went well. It always has with Reynolds Home Comfort. I have had a few issues with my units since they were put in. Every time I've called, Gloria greets me like I'm family,with a warm and comforting voice. A service tech is dispatched and the situation is resolved. After seeing how Reynolds Home Comfort follows up after installing a system shows me it's more than just money. They ensure your happy and cool. They didn't disappear after the install. Everytime I called with an issue they were there to troubleshoot and fix it. This is my first time on Angie's List. I will recommend this company as long as I'm in SWFL and I have no plans on moving. Paul, Gloria, Dan, Josh and the other techs are very good people. A well run company. Thank you Reynolds you were a great choice!
Description of Work: I had an issue with water leaking from my air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gaeton S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them for 5 years. They were always an excellent service provider. They installed a new cooling system, 5years ago and have done all the maintenance since. All I can say they have gotten better year after year. Paul Reynolds and his staff are absolutely the BEST!!
Description of Work: Today they replaced a filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Carol P.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent company with excellent employees
Description of Work: Replaced capacitor on condenser which was rusting & showing signs of wear. Replaced Thermostat due to problems. Excellent company with excellent employees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$251

Darla M.
08/2015
4.0
heating & air conditioning/hvac
  + -1 more
All work has been completed and the system is working.
Description of Work: Installed a new air-conditioner/air handler

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Robert S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went above and beyond the inspection process for me. Found problems with the original installation and provided paperwork, searched warranty information and provided help beyond the inspection itself. Second time I've used Reynolds and they are one of the most professional and knowledgeable a/c companies in Southwest Florida.
Description of Work: System inspection for a/c unit not working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lawrence P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
I got 3 similar quotes from top rated vendors. Paul Reynolds matched another (close one) and sweetened the deal (slightly). I wish I recalled the names of the crew that did the installation, because I never saw anyone work that hard ever in my life (installing new vent work in my cramped attic in July). They did a GREAT JOB! I'm sorry it took a year to post this review, but at least I can say that the Traine unit they suggested has performed as promised.
Description of Work: Install central air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Karen L.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Scheduling the service was easy. Jeremy, the technician, was knowledgeable and courteous. He checked both units and made necessary adjustments, cleaned the air handler pans, and cleaned out the drains. My home is cool and I will again schedule service in another 6 months.
Description of Work: The technician performed the 6 month check-up on my two air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

William W.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Reynolds Home Comfort was on time as stated. Installers were neat and competent, doing a excellent job. Installation was finished when they said it would be. Very satisfied.
Description of Work: Complete remodel of old A.C. heat, and installation of new AC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise F.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went very well, they arrived at time they specified. They installed a new furnace and air conditioner and cleaned up afterward. They went over what they had done and answered any questions I had. I would definitely use them again and would recommend their services to friends and family.
Description of Work: Reynolds home comfort installed a new furnace and air conditioner unit at our condo. The staff were very professional and answered all questions I asked them. They also cleaned up after the instillation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went fine. On time, work done well and neatly. System seems to be working well. They also offer a complimentary 6-month maintenance check. Only minor glitch was a malfunctioning thermostat, which they replaced very quickly.
Description of Work: Installed split-system Trane a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,125

modris R.
03/2015
1.0
heating & air conditioning/hvac
  + -1 more
I bought a small 9,000 BTU mini spllt heat pump for $1,600. I asked to have it installed. It only takes a couple of hours. They REFUSED. Then they called back and said it would cost $3,000 to install it. I asked to have the price broken down by time and materials and they said they will NOT do a T&M quote. The only material they needed was the cement pad. I had the rest. By my estimate for no more than 3 hrs to install this tiny unit their quote for labor works out be more than $900/hr.......
Description of Work: I bought a mini splt heat pump for $1,600. I asked to have it installed. It only takes a couple of hours. They REFUSED. Then they called back and said it would cost $3,000 to install it. I asked to have the price broken down by time and materials and they said they will not do a T&M quote. If they are not contented from making a reasonable profit from installs then you can be sure that if you buy from them instead of on your own you will pay an exorbitant price. Caveat emptor...

Rating CategoryRating out of 5
value
1.0
professionalism
1.0

$1

Response from Reynolds Home Comfort Inc
The customer demanded we install a system he purchased elsewhere even though we continued telling him we do not install product not purchased from our company. He was informed multiple times we cannot warranty equipment not purchased from a reputable source. Customer continued being unreasonable and demanding. He threatened that if our company doesn't do what he demands he will post a bad rating on Angies List. We have never had a rating less than an A and attempted to reason with this person. It was a losing battle and he in turn gave us an F. We don't know this man nor do we recommend anyone else doing work for him. Thankfully our customers are awesome and recognize and appreciate our honesty and professionalism. This man thankfully is not our client.

. ..
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
They guy arrived as scheduled. He was courteous and reliable. He went above and beyond what is normally expected for service. I would highly recommend him.
Description of Work: Repair the motor on air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Vincent G.
02/2015
5.0
heating & air conditioning/hvac, pool cleaners
  + 0 more
Since we have recently moved to SW FL, we were not familiar with contractors in this area. Our real estate agent had a referral list of companies that had a positive record with clients. We contacted Reynolds Home Comfort Inc. The owner, Paul Reynolds, was responsive and professional as well as all the workers. They are skilled and competent. They made sure everything was being completed to code. Actually the inspector was quite pleased with the completed job and passed our new system with flying colors. We would definitely recommend Reynolds Home Comfort Inc to anyone looking for new air condition systems, heating system, pool heaters etc. Paul also gave us great leads on other types of contractors we were in need of and they also worked out to our satisfaction.
Description of Work: Removed old air condition system and replaced with new Trane Also replaced old pool heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Contact information

3980 Exchange Avenue, Naples, FL 34104

http://reynoldshomecomfort.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Pool and Spa Service,
Lighting

FAQ

Reynolds Home Comfort Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Reynolds Home Comfort Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Reynolds Home Comfort Inc offers free project estimates.
Yes, Reynolds Home Comfort Inc offers eco-friendly accreditations.
No, Reynolds Home Comfort Inc does not offer a senior discount.
Yes, Reynolds Home Comfort Inc offers emergency services.
No, Reynolds Home Comfort Inc does not offer warranties.
Reynolds Home Comfort Inc offers the following services: Air duct cleaning, pool & spa repair, heating & AC
Air Duct cleaning, only sanitization

Contact information

3980 Exchange Avenue, Naples, FL 34104

http://reynoldshomecomfort.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM