WE ARE LICENSED GLASS AND GLAZING CONTRACTORS, CARRY LIABILITY INSURANCE AND WORKMAN'S COMP COVERAGE. HIRE A LICENSED CONTRACTOR TODAY! When our family founded Sliding Door Roller Replacement, Inc in 2006, we made a commitment to always treat our customers with respect by offering a high quality product and fair pricing. Over the years, we’ve achieved our good standing in the business community by creating a track record of treating our customers like family. While it is true that we are business owners, we are also regular people who, every so often, need a plumber, an electrician or other repair person to come to our home. We know what it is like to open your door to a stranger, and hope that they care about the quality of their work. Our reputation as a company you can trust comes from always remembering that every house call is more than just a “work order”, it is an invitation to visit your house. We assure you that when you invite us into your home, you will always be happy that you did. WE OFFER 10% OFF THE FIRST PANEL REPAIR FOR ANGIE'S LIST CUSTOMERS. Restrictions for discount: (limited to only one coupon per household/per service call)
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Family Owned & Operated since 2006! Licensed Glass & Glazing Contractor with State of Florida. Roller Repair, Roller Replacement, Roller Upgrades & Installation. Roller Replacement. Window Repairs. Track Repairs, Window Repairs, Sliding Glass Door Adjustments. Double Bolt Security Locks. Roller & Track Upgrades. Standard Locks and Handle repair & replacement. Glass Replacement.
Replacement went great. It was done in less than an hour. That included my training for on-going maintenance to ensure smooth operation in the future. Excellent work and communication skills by techs that came out.
Description of Work: Rollers for two panels of sliding glass doors were replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ROBERT C.
03/2013
5.0
doors
 + -1 more
THIS IS A FAMILY OWNED AND OPERATED BUSINESS. THE HUSBAND WAS THE REPAIRMAN. HIS WIFE COORDINATED WITH ME ON HIS ARRIVAL TIME. HE KNEW WHAT HE WAS DOING AND DID A FIRST CLASS REPAIR. HE COULD HAVE TOLD ME I NEEDED ROLLERS ON ALL SIX DOORS BUT HE DID NOT.
Description of Work: I HAVE SIX SLIDING GLASS DOORS THAT COME TOGETHER AT A 90 DEGREE ANGLE LEADING TO A OUTDOOR PATIO. THE DOORS FORM AN ENTIRE CORNER OF A LARGE FAMILY ROOM. MY SIX DOORS DID NOT ROLL PROPERLY AND WERE DIFFICULT TO OPEN. SLIDING DOOR REPLACEMENT COME IN AND DID THE FOLLOWING: 1. CLEANED ALL OF THE TRACKES 2. CHECKED, ADJUSTED AND LUBRICATED ALL ROLLERS. 3. REPLACED THE ROLLERS ON TWO DOORS. THE NEW ROLLERS NOW ROLL LIKE A DREAM SINCE THEY ARE STAINLESS STEEL BALL BEARING DOUBLE ROLLERS. YOU CAN ROLL THE DOOR OPEN OR CLOSED WITH ONE FINGER. THE OLD ROLLERS NOW ROLL VERY NICELY. I MAY HAVE THEM COME BACK AND REPLACE THE OTHER ROLLERS ON THE FOUR DOORS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
mike L.
02/2013
5.0
screen repair, doors
 + 0 more
I though I contacted these guys twice by email and twice by phone. In fairness, I cant prove it and I havn't used them. They have a good track record so I can make a judgement one way of another!
Description of Work: Replace sliding screen door rollers. Never got ahold of the company! Thought I sent two emails via their website. I cant track them since I sent them through their site. Thought I called twice also to get an estimate. Company claims they went to great lengths to try to find the email/calls with no luck. I appreciate it. To be fair, I'm updating my rating to and "A" since neither of us can prove that I called twice and sent two email messages!
Rating Category
Rating out of 5
Response from Sliding Door Roller Replacement Inc
Dear member, I would like to address this complaint that you have expressed. Our phone system enables us to keep track all of the incoming calls and/or missed calls. I have reviewed our records for the past month and I do not show that we have received any phone calls from you. We are very committed to calling back every person that reaches out to us. There wouldn't be any reason, not to call a potential customer back. I have also reviewed my incoming e-mails, including received/deleted/spam/bulk folders and there are no e-mail requests from you asking us for services. Additionally, our website developer even went into the system from his end and confirmed that there were no e-mails from you. I also took a further step by contacting Angie's List today. I was informed by the Angie's List representative that there have not been any requests from you to our company on their systems. We feel very strongly about getting back to our potential customers, because it's very important to us that our response time is quick and we always try to respond in a timely manner.
WENDY W.
02/2013
5.0
doors
 + -1 more
Recently purchased a home that has several sliding glass doors. None of the doors worked very well. Abraham came and told me exactly what they would do and how much it would it cost. They did the work right then and all of my doors now work with just one finger. They're like buttah!!
Description of Work: Refurbished 5 sliding glass doors and replaced the rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Robert J.
02/2013
2.0
doors
 + -1 more
Booking an appointment was easy. However, the service men didn't show until about 2 hours late - after I called to see what was happening. Only one person came to see the door (the other stayed in the truck). He looked, looked and looked some more. Said the door was very heavy (about 400 pounds) and if the glass broke, it would be about $3,000 to replace. Finally, he said they couldn't fix it. He gave me a spray can of silicone (or wax?) to use. Very aggravating. That's when I called the other company - they fixed it in less than 30 minutes.
Description of Work: Squeaky Sliding Door
Rating Category
Rating out of 5
Response from Sliding Door Roller Replacement Inc
Thank you for your review. First let me start by saying that the appointment was scheduled for between 1-4pm. I did speak to the customer and gave him an update on the status within the time limit. I let him know that we were running behind and that we would be running late. I asked if he was ok with that and he said no problem. There are times when we do run late for jobs, but that is out of our hands. We give 100% attention to every job we are on and since we are working with glass, we strive to be very careful and not rush through any jobs, which causes us to be late to other jobs. But we do our part by letting the customer know about this within their appointment time range, which I did. The second issue about the "other person" staying in the truck, the reason we do that is that the other person is a junior technician and only comes into the job, once the senior technician analyzes the doors and makes sure that we can do that job. Then at that point, if we agree to do the job, the junior technician would come into the house. For safety reasons, our company policy is to originally send one, senior technician. The second guy will come in after the senior technician feels that this is a job we are going to take on. Third issue, We are very sorry that we were unable to fix your sliding door. We are professional and specialists in this field and would not turn a job down, unless we thought it was something that we could not fix. There are times when we feel that the door is too risky to fix, so if that happens, which it rarely does then we do not take on the jo. This is only for the safety of our employees and YOU, our customer. THE SAFETY OF THE CUSTOMERS AND OUR STAFF, IS OUR UTMOST PRIORITY. I'm glad that you are recognizing how important customer satisfaction is to us, because we did provide you a free can of lubricant. We did try our best and I am very happy that you found another company that was able to fix your doors. This does make me feel happy that you did not need to buy new doors, because that is what we strive for everyday. I would like to also add that I do not know the other companies safety policies or procedures, but this is how we run our business and as seen from our other customer reviews here on angie's list, customer service and safety is our main goal.
Roslyn M.
01/2013
5.0
doors
 + -1 more
The job went great! We would recommend Sliding Door Roller Replacement, Inc. to anyone for a prompt, friendly and professional service as we received.
Description of Work: The service was fast, friendly and superb! They came out the same day my husband called for roller repair on our sliding glass door. They got here after their long day and worked on our door with my husband holding a flashlight. They installed new - double rollers. Now everyone that uses the door comments how easy the door glides with a slight pull compared to how we struggled pulling and tugging before it was repaired. Thanks so much for the great work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
David W.
01/2013
5.0
doors
 + -1 more
As a Christmas present for my parents I had them come out to do their doors since they were hard to open and close. They said the rollers were good and no reason to replace. After surveying the situation it was determined that there was a house structual problem causing one of the sliding doors not to close as easily as it should. This was not something they could fix. While they were there, they cleaned the tracks for the doors and lubercated everything. It did make a great difference. They could have replaced rollers, etc. and we would never have known the difference - can't get anyone more honest then this company - True professionalspp
Description of Work: Appointment was to replace rollers in my parents sliding glass doors as they were not opening easily. They ended up just cleaning and lubercating the sliding door tracks as the rollers did not need to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Dena and Stuart B.
01/2013
5.0
doors
 + -1 more
.Michelle and Abraham returned the call on the same day (Saturday) in the evening! and arranged to be at my home on Tues at 7:30AM. How's that for service! He removed door, added new rollers and it fixed the problem, unlike the other company that did not bother to remove door to diagnose problem even though they were the original roller installers, but instead told me there was no problem even though we stood there listening to a "thump, thump, thump" sound. Sliding Door Roller Replacement not only took the time to diagnose the problem, but in the end, they only charged me for a service call and not the new rollers. I was very impressed with the care and attention to detail and willingness to make sure everything functioned correctly.
Description of Work: Rollers on sliding door where not smooth. Another company (Patio Door Repair) had added new rollers in July 2012. I called that company again and he said all was ok with door without even removing door. I did not feel comfortable with that, so I made an appt. with Sliding Door Roller Replacement and they were detailed, thorough, took the door off to diagnose possible issues and ultimately replaced those rollers with new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
James P.
01/2013
5.0
doors
 + -1 more
All 4 of my large sliding glass doors (which comprise a glass wall) were not sliding well, some would not slide and they didn't meet up and close properly. the guys came out and within a few hours had transformed my doors into working like brand new! They took the time and meticulously tested and retested the doors, until ALL Problems with them had been completely resolved. Although my doors are an ugly color, they work like NEW again! They guys are professional, friendly and there were no hidden costs or games. Everything went exactly as promised! l Would gladly use them again.
Description of Work: replaced rollers on all 4 doors fixed sliding doors tracks completely cleaned and serviced all parts of the doors Took apart and fixed broken doors taught me how to properly clean them going forward
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$383
lesli J.
11/2012
5.0
doors
 + -1 more
Very profession, prompt and pleasant. I would recommend them to anyone. Slider works beautifully now
Description of Work: Replaced rollers on a very tough slider to open and close
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jeffrey O.
10/2012
5.0
doors
 + -1 more
Fantastic. Cleaning the track helped solve problems for most of the doors. Since we rarely use them except for one, we did not do any repairs on the remaining doors. No up-sell pressure at all. The door that desperately needed repair was fixed at the stated price with new rollers - double wheel and more durable. The door now glides perfectly. The lock was not working but was repaired through some adjustments incurred no extra charge.
Description of Work: Needed a look at all my sliding doors. The one we use most often was dragging and the lock was broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133
Margaret M.
09/2012
5.0
doors
 + -1 more
Unable to do the work but were helpful and did not charge me for a service call
Description of Work: They were unable to help me without tearing out the tile floor to get to the door frame. The door was still functional. They were pleasant and spent a good bit of time evaluating the situation. They were VERY KIND and did not charge me a service call since they could not do any work. I would definitely call them again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda Sue J.
09/2012
5.0
doors
 + -1 more
It only took two days to get an appointment. The workmen arrived early and were very professional. They explained what they would be doing and the price. They were very personable and efficient. When finished they explained how to care for the doors and overall I was very pleased.
Description of Work: replaced rollers on two sliding doors and the track on one door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Hazel C.
08/2012
5.0
doors
 + -1 more
I found this company on Angie's list. They were not able to come immediately but kept me advised as to their schedule and since this wasn't an emergency, it was fine with me. John and Abraham came to my property. They were punctual, polite and professional and got the job done most efficiently! This service was performed in Hudson.
Description of Work: The services performed involved the replacement of a lock mechanism and a door handle on a sliding door. The prior handle had snapped off and the lock was difficult to use.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$113
Laura H.
07/2012
5.0
doors
 + -1 more
The two technicians were courteous and efficient. No problems.
Description of Work: Repaired track and replaced rollers. Examined all other sliding doors in house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Marian D.
07/2012
5.0
doors
 + -1 more
The guys arrived during the time stated and while very personable, they performed professionally and efficiently even if the weather conditions were not the best. They explained everything they were going to do and showed me how the rollers had broken down, why the track needed to be replaced, and how to maintain the track properly in the future. If I ever need any repairs of this type again, this is whom I will call. For a reasonable price, they saved me from needlessly, and ignorantly, replacing a sliding glass door. I can’t believe the difference.
Description of Work: Replaced sliding glass door track and the rollers on one door panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
sharon S.
06/2012
5.0
doors
 + -1 more
Great response and job completed in one day!
Description of Work: Called Michelle left message called back within the hour came in the next hour all three sets of SGD work great !
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
THOMAS B.
06/2012
5.0
doors
 + -1 more
They did an excellent job & were on time. They charged me exactly what they quoted. They were clean, efficient, pleasant - I can't say enough good about them! They were very good. They replaced the rollers & cleaned up the track & it works like brand new!
Description of Work: Repaired our sliding glass door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Alana M.
06/2012
5.0
doors
 + -1 more
I found Sliding Door roller repair, inc on Angies list. Called to make an appointment on Thursday evening. The next day, promptly at 8am two technicians showed up. They examined the doors, and explained to me every step they were taking and why they were repairing or replacing the door rollers. Never once did they try to sell me anything. Abraham and John were professional, kind, courteous and clean. I had rollers replaced in each sliding door and two high security dead bolts installed. My patio doors are like new. I was ready to purchase new ones but I am so happy that I took a chance and had them repaired.
Description of Work: Replace door rollers, install dead bolts, clean track
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
Jean S.
06/2012
5.0
doors
 + -1 more
Called after reviewing the list. Response was immediate and scheduled an appointment to assess work needed. Arrived on time. Inspected and recommended actual work needed. Clearly explained cost and began right away. First thing was letting me know the trim on the laminate leading to the lanai was loose and assured me they would take special care not to damage the flooring. They cleaned and adjusted every panel regardless of need for repair. Old single coroded rollers were replaced with new double rollers. They were careful in removing panels, cleaning, and replacing everything. Adjusted closing mechanisms. Also installed new handles and deadbolt locks. Left us with track cleaner and explained routine care. They're very thorough and good at what they do. Our sliders now move like glass. Very happy with their work. Would recommend without reserve.
Description of Work: Replaced rollers on sliding glass doors. Also installed new deadbolt locks and handles. Honored Angies coupon with no problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Christopher C.
05/2012
5.0
doors
 + -1 more
The crew came over and quickly did a professional job replacing the rollers, this past weekend my wife and I tried to fixed the doors and discovered Home Depot and Lowes didn't have the correct hardware. Recommend Sliding Door Replacement Inc. over doing it yourself.
Description of Work: They replaced the rolls on the sliding glass door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Astrid V.
05/2012
5.0
doors
 + -1 more
The repair guys, Abraham and John, are not only pleasant, they did a great job: arrived exactly when they said they would, and took the time needed to get the job done right. Communication was excellent: A. was precise concerning options and costs. Communication with the owner, Michelle, was prompt and also precise concerning options and costs. Would definitely recommend this company and continue to do business with them.
Description of Work: sliding glass door repair (repair track and rollers)lock repair on sliding door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187
Deanne W.
04/2012
5.0
locksmith, doors
 + 0 more
The door works great and it saved me from having to replace my sliding door, which costs thousands.
Description of Work: Sliding Door Roller Replacement Inc replaced rollers in my sliding door and installed two new locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Julius B.
03/2012
5.0
doors
 + -1 more
Everthing went smoothly. Fixed the problem. The doors now glide on butter.
Description of Work: I called in the morning and they came out that afternoon. They explained everything to me and even talked about doing less work as I might not need all that Iwas asking for. They fixed the rollers and installed 2 locks on the doors. Great people!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Russell J.
03/2012
5.0
doors
 + -1 more
It went great from first call to them through their cleanup at the end of the job. The explained what they were going to do and did it. No unecessary services or hidden extras. They also gave us some great tips on maintaining the door. Great bunch of people, highly recommended!
Description of Work: They replaced the rollers on one sliding glass door and cleaned the track.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Doors,
Glass and Mirrors,
Locksmiths,
Screen repair,
Sunrooms and Patio Enclosures,
General Remodeling,
Windows
FAQ
Sliding Door Roller Replacement Inc is currently rated 5 overall out of 5.
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 5:00 PM
Sliding Door Roller Replacement Inc accepts the following forms of payment: Check
Yes, Sliding Door Roller Replacement Inc offers free project estimates.
No, Sliding Door Roller Replacement Inc does not offer eco-friendly accreditations.
Yes, Sliding Door Roller Replacement Inc offers a 10% senior discount.
Yes, Sliding Door Roller Replacement Inc offers emergency services.
Yes, Sliding Door Roller Replacement Inc offers warranties.
Sliding Door Roller Replacement Inc offers the following services: Family Owned & Operated since 2006! Licensed Glass & Glazing Contractor with State of Florida. Roller Repair, Roller Replacement, Roller Upgrades & Installation. Roller Replacement. Window Repairs. Track Repairs, Window Repairs, Sliding Glass Door Adjustments. Double Bolt Security Locks. Roller & Track Upgrades. Standard Locks and Handle repair & replacement. Glass Replacement.