Roof-Tech

Roof and Fascia Repair Highly Recommend Roof Tech. Just had a fascia Board replaced and roof repair that caused the problem. Work was done by Roof Tech. Highly recommend them. Very neat, fast work. Good price and thorough. Darrell gave us a complete explanation of the needed work and followed thru. His guys who came were done in 2.5 hours and did everything they said. I mentioned another small item when they were here, not part of quote, and they handled that as well-no extra charge. I hope to not need a new roof for many years, but will call them first when I do.

Very reasonable price and very responsive.

They arrived at 7:20 am and started right to work. By 10:30 am they were done, just in time for the rains to come. They got soaked loading the truck. I paid them and they left. All is well done.

They were here four times and charged me twice but I still have the leak

Great so far; no new leaks in repaired area

It was initially hard to schedule an appointment given they were stretched thin to due hurricane in Texas. They kept rescheduling at the last minute. When they finally came out on a Thursday to give a quote and they said they didn't have a ladder tall enough (we have a 2 story house). Once I told them we had a ladder, he said he wasn't taking a risk climbing the ladder and would be back with someone else the next day. On Monday, they finally came out to give a quote. Once we accepted the quote and services scheduled, at earliest 3 weeks later, they knocked on door to say they would get started. I verified they didn't need anything from me to get going and went back inside the house. 30 minutes later I walked outside and they were GONE. They had just left without notification. At first I thought they left to get something or someone however 4 hours later it seemed they were just gone. When they were called we were told they would not repair the roof because there was a tarp on it and they were afraid to take it off. The tarp was attached with clips you just squeeze and remove (they are not bolted in, in any way). He claimed that they don't know how to do it and felt like it's dangerous. He then told me they would come back in a week after I paid someone to have the tarp removed. When I asked him what would protect the leak during the interim he had no answer and he did not care. We wasted a month of our time on this company, don't let it happen to you. Use another service. I don't know how they received all these other good reviews but based upon our experience, they deserve a 'F' rating. Beware!

The roof tech people, answered their phone, came the next morning to see the problem, scheduled to come and repair it the next week. They sent a work order and had us sign and return it , so we were all on the same page as to what was being done, and the price. They showed up on time, did the work, & took photos so we could see what was done. Excellent job. Very professional !

Very prompt and explained the scope of repair work. Job completed in a professional manner and all debris removed.

Positives: Roof-Tech responded quickly to my request for service and provided an estimate in good time. The patching job they did the second time I used them has held up well, even in the severe "rain event" (there were actually 2 of them) in June 2015. They guys who actually did the work were courteous and prompt. Negatives: My roof looks pretty awful in the areas where they patched, because the hi-tech material they use was applied sloppily. The first time they patched they used material that is an ugly yellowish color, the second time the material was white and somewhat better looking, but now I have two instead of just one layers of non-matching patches on my roof. Because the patched areas are in the rear of my house I can live with this, but if they were visible from the street I'm sure they'd damage the "curb appeal" of the house. Also, the first patching job did not hold up well when tested by a very stormy summer; that's why it had to be redone, just after the warranty had expired (of course). And finally, like other roofers in the area, they get very busy during rainy season, and I had to wait quite a while for the actual service, even though I had done business with them before. Given the cost of the work, I believe it should have looked and functioned better.

Please with service. They showed up on time and fix our skylight that was leaky. Was happy with the est they provided . They provided us a quote to fix the leak and another company would only replace our skylight that is under a year old. Will definitely call in the future for any roofing needs.

Called roof tech after a realtor referred them for a small roof leak in 2 areas. They put down a small line of black caulk in a sloppy manner that's hard to look at, called it a day, and still left a half dollar sized hole in the other affected area, that is still leaking, and charged me $500. Climbed on roof only to see the roof leak(hole) still there. Called the owner to get it resolved, only to be told it would be another $450(minimum), to come out and actually fix it this time. Owner was contacted beforehand to make sure all affected areas would be repaired based on my home inspection report that was forwarded to him. Now he's backtracking saying that the one little area that needed caulking was all they knew about, which simply is not true. My inspection report clearly stated the areas of needed repair. Hard to believe that they even did anything. Homeowner's beware, other reviewers have similar complaints. Owner still refusing to resolve the matter. Hired a roof inspector and he called it the worst repair ever. Total sham of a business. Have pictures, will post.

They responded the day of the call, before noon. I had an estimate later, in early afternoon, and the job was completed by noon the next day. They were very professional The job site was cleaned up when the work was done. It was a job well done and we'll see how good it is after the next big storm.

Workers were polite and efficient.

They were great on both experiences. They were very prompt and thorough.

After the first company we contacted failed to give us an estimate (after they came), we contacted Roof-Tech. Darrell showed up on time, gave us the estimate right away and started the following week and repaired the 2 leaks we had. We have a 2-Yr warrantee. I guess, we will know if the job was well done next rain season...

First, the man I made the appointment with said we didn't need to be home when they came, whoever came would know what to do. I just happened to be home when they came, and the person that came asked to come in my garage and basically go through the entire process of showing him what we had already showed the person that gave us the estimate. Once he thought he knew what he was doing, I went back in the house. Less than 30 minutes later (I didn't actually time it, but I know he wasn't on the roof more than 15-20 minutes...), I get another knock on the door, he is saying he is done. I was a bit shocked that it could be done already, as every other contractor that gave me an estimate talked about pulling shingles, inspecting the plywood, possibly replacing "soft" sections of plywood and shingles, etc., then resealing the edges and around the flashing. I stepped back and looked at the roof, and basically all they appeared to have done was climb up the roof, squirt a bunch of brown sealant ("Bronze Urethane" probably?) along the edges of the roof and up onto the flashing - in a very sloppy, crooked, thick line and up onto the yellow painted flashing around the edges of the eaves. Besides the fact that it looks terrible, I was shocked that they charged me $470 for this shoddy work. I called Roof-Tech to explain that, while I agreed to the estimate, I was extremely disappointed in the quality of work, I can neither prove or disprove that they fixed the leak (only time will tell), and I was very upset that they charged nearly $500 for less than 30 minutes of work and probably $5 worth of sealant. My roof looks like me eight year old went up there with a tube of thick brown caulk and did this himself. They told me they normally charge $455 just to come out, regardless if they do any work (this is not written or stated anywhere), so he was really only charging me $15 for the work. He also tried to tell me they were here over an hour, and that the way they lift and replace the shingles, I wouldn't be able to tell. Sounds pretty shady to me. I agreed to the estimate, and I have payed them, but I would warn people to beware and have them be clear on the work they are quoting and the "methods" they use.

Very professional team from first inspector to repair crew to cleanup.

They were excellent. We would use them again in the future.

Everything went fine as far as the quotes and work performed.

Perfect! On time, no surprises, fine work. I've used them before and will use them in the future.

Mr. Fitzgerald came to my rental home and gave me an estimate for two leaks in the tile roof. I was given an estimate of $1730 and a completion date a couple of weeks later. Most companies I called had similar or longer wait times. The company was able to fix the leaks the following week. The men who completed the job were prompt, courteous and did a great job. The company even returned later to clean up some spilled cement. Again, the response was very prompt, courteous and well done. I would definitely use this company again.

They were professional and prompt. They were honest. My overall experience with them was excellent.

They were very professional, prompt and did a great job!

They gave a good offer, but I didn't like it, so I went with someone else. They were the second highest estimate I had given to me, but Home Depot is the worst.

They consistently do what they say, and if not they will come back until it is done to your standards. They are a little expensive, but they do a very good job.