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Quality Performance Services, Inc.

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small,

About us

Quality Performance Service, Inc. is a family owned and operated business providing appliance, air conditioning and heating services in Palm Beach County. We have more than 20 years of experience providing the best repair services in South Florida. Our technicians provide fast and reliable service for all of your heating and cooling and appliance needs. We can fix everything from refrigerators to washer/dryers and every large appliance in between. We work will all the major name brands including Kenmore, Rheem, Trane, Lennox, Goodman, GE, and Whirlpool plus many more. We accept cash, checks and all major credit cards. Trust your next heating or cooling repair to the professionals at Quality Performance, Inc. We take pride in offering top quality services to our customers. Please let us know how we can improve to provide the best quality and performance possible. Our trucks are equipped with most of the parts needed to serve you, so you can have same day repair services. We perform all of the work at your home so the job is done quicker, and we always clean up after ourselves!

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Air Conditioning Repair, Service, & Installation. Heating Repair, Service, & Installation. Appliance Repair – Refrigerators, Ice Machines, Ice Makers, Walk-In Freezers, Walk-In Coolers, Dryers, Garbage Disposal, Stove, Oven, Washer, & Dishwasher. Duct Cleaning. Dryer Vent Cleaning.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.596 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
15%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 96 reviews

sharon P.
05/2017
5.0
appliance repair
  + -1 more
He was thorough and knowledgeable.
Description of Work: Diagnose problems with a wine cooler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nancy P.
05/2017
5.0
appliance repair
  + -1 more
ok...... could not be fixed
Description of Work: troubleshoot refridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Nabiil J.
04/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced dryer elast

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$43

kevin C.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed washing machine and ice maker great work fair price will use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna S.
04/2016
5.0
appliance repair
  + -1 more
No service was required
Description of Work: He contacted me promptly about my appliance problem and after some discussion with him and getting some basic costs, it was decided it wouldn't be worth the price of the repair so his services would not be needed. He was very prompt, professional, pleasant and polite.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward S.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Martin F.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

ROSE C.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: He diagnosed my refrigerator problem and gave me an honest opinion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jennifer K.
01/2016
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Robert R.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
It was good, no problems.
Description of Work: I used the big deal of Quality Performance Services. They cleaned the AC and general maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

KENT M.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Diane T.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Jeanette W.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They came and fixed the clogged drain on our refrigerator. That seems like it would be simple, the line is internal so they had to take the refrigerator apart.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rsymond K.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Put in new burner and stove

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Robin Y.
04/2015
5.0
appliance repair
  + -1 more
.
Description of Work: They were so nice and detected a problem cleaning my dishwasher and refrigerator with some electrical - that I got taken care of. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Shelly S.
04/2015
5.0
appliance repair, small appliance repair
  + 0 more
.
Description of Work: Cleaned and checked refrigerator, dishwasher, in sink disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer B.
04/2015
5.0
appliance repair, small appliance repair
  + 0 more
.
Description of Work: Angie's deal - check dishwasher, refrigerator & disposal - received report for repairs & improvements. All delivered as expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Benjamin A.
10/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
It went great. They were very friendly and professional and very informative as well. I definitely plan to use them again.
Description of Work: He performed a tune-up on my AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Gloria C.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
See the above under what did the provider do for full details. He was a pleasure to work with. I have already recommended 2 other people.
Description of Work: Cleaned the drain on the AC, checked the pan & put tablets in it, replaced the contact relay, checked the calabrations, I didnot have another filter, so the provider brought me another filter back the following day at no charge & ordered me another filter that is the proper size while at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

John D.
09/2013
5.0
appliance repair
  + -1 more
The work turned out well. He called almost immediately after I purchased the Big Deal and we were able to schedule the appointment quickly. The owner came out to complete the work. I would recommend him to others.
Description of Work: They cleaned my dishwasher and unclogged the refrigerator motor of dog hair through a Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Judith M.
09/2013
3.0
appliance repair
  + -1 more
They pulled out our refrigerator and we had cat hair behind the fridge. The technician turned out to be allergic and didn't have a vacuum at the time. Additionally they left without cleaning up and we had to clean up after them. They were extremely nice but seemed unprepared for the circumstance of the job.
Description of Work: I used the $99 Refrigerator and Dishwasher Tune-Up, Cleaning, and more Big Deal.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$99

Rima J.
09/2013
5.0
appliance repair
  + -1 more
He worked in extremely warm circumstances and did not try to charge for parts not required.
Description of Work: Fixed freezer gasket

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lawrence R.
09/2013
5.0
appliance repair
  + -1 more
They were prompt and helpful. We actually hired them to complete a lot more work than we planned on having them do. We are very pleased with them. We would recommend them very highly.
Description of Work: They worked on several appliances for us including the refrigerator and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Savitri B.
09/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Quality Performance Service is a highly professional organization. Libardo arrived on schedule the same day I called, repaired my A/C unit and showed me how to provide timely maintenance. He was very courteous and took the time to explain what he was doing. I would highly recommend this company to anyone that wants a reliabale, experienced technician to repair/replace their A/C system at a fair price. Great job! Thanks
Description of Work: Libardo arrived at my home on schedule, repaired my A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
01/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Why does trouble always happen on the weekend? I went to our top-of-the-line refrigerator for an ice cream and found it to be a molten mass of chocolate, thereby discovering the unit wasn't cooling despite all the lights and buttons working. So who do you call on a Saturay afternooon while all your frozen food is melting away? Looked in the Yellow pages and found a few ads offering emergency calls, but upon cross checking them on Angies List found they were rated C and D. However I found that Quality Peformance Services was listed since 2010 but had no reviews in the past three years. So I called them and got an immediate human voice answering (not phone mail as experienced on some previous attempts to handymen that we used in the past). Spoke with Livardo who said he could come right over soon as he finished the job he was on. Sure enough, he arrived with his helper in less than hour! He spent another hour taking every conceivable test before finally confirming what we all had suspected and feared -- the electronic motherboard was kaput and our 12 year-old GE Profile refrigerator had died. Knowing from experience with other high-tech electronic appliances that these control boards are very costly, and that the part couldn't be ordered until Monday and must be then shipped from the factory so that we wouldn't have it arrive for another 5 days at best, we quickly decided to let the doctor sew the patient up and go out the next day to buy a new fridge. Livordo put everything back together, wiped up the now wet kitchen floor, and packed up his tools. Seeing this I realized he wasn't going to charge for his service call (or travel time for that matter) which he confirmed by stating that his "estimates are free." I managed to slip him a twenty for "gas money" and assured him that he would be the first we would call when/if we have another appliance problem. It is so encouraging to find an honest hard-working repairman these days who has the decency to not take advantage of folks who find themselves in a difficult situation. He certainly deserves this commendation (and recommendation).
Description of Work: Emergency Call on Saturday
Rating CategoryRating out of 5
Yes, I recommend this pro
$20

Contact information

1520 North L St, Lake Worth, FL 33460

http://www.coolquality.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
CAC1813995
Trade License Expiration
08/31/2020

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Dryer Vent Cleaning,
Drain Cleaning,
Electrical,
Air Duct Cleaning

FAQ

Quality Performance Services, Inc. is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Quality Performance Services, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Performance Services, Inc. offers free project estimates.
Yes, Quality Performance Services, Inc. offers eco-friendly accreditations.
Yes, Quality Performance Services, Inc. offers a 10% senior discount.
Yes, Quality Performance Services, Inc. offers emergency services.
Yes, Quality Performance Services, Inc. offers warranties.
Quality Performance Services, Inc. offers the following services: Air Conditioning Repair, Service, & Installation. Heating Repair, Service, & Installation. Appliance Repair – Refrigerators, Ice Machines, Ice Makers, Walk-In Freezers, Walk-In Coolers, Dryers, Garbage Disposal, Stove, Oven, Washer, & Dishwasher. Duct Cleaning. Dryer Vent Cleaning.
NA

Contact information

1520 North L St, Lake Worth, FL 33460

http://www.coolquality.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day