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Quality Performance Services, Inc.

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small,

About us

Quality Performance Service, Inc. is a family owned and operated business providing appliance, air conditioning and heating services in Palm Beach County. We have more than 20 years of experience providing the best repair services in South Florida. Our technicians provide fast and reliable service for all of your heating and cooling and appliance needs. We can fix everything from refrigerators to washer/dryers and every large appliance in between. We work will all the major name brands including Kenmore, Rheem, Trane, Lennox, Goodman, GE, and Whirlpool plus many more. We accept cash, checks and all major credit cards. Trust your next heating or cooling repair to the professionals at Quality Performance, Inc. We take pride in offering top quality services to our customers. Please let us know how we can improve to provide the best quality and performance possible. Our trucks are equipped with most of the parts needed to serve you, so you can have same day repair services. We perform all of the work at your home so the job is done quicker, and we always clean up after ourselves!

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Air Conditioning Repair, Service, & Installation. Heating Repair, Service, & Installation. Appliance Repair – Refrigerators, Ice Machines, Ice Makers, Walk-In Freezers, Walk-In Coolers, Dryers, Garbage Disposal, Stove, Oven, Washer, & Dishwasher. Duct Cleaning. Dryer Vent Cleaning.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.596 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
15%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 26-50 of 96 reviews

Phyllis C.
12/2014
3.0
appliance repair
  + -1 more
They said they would not be able to come until after January 14th and they don't come to my area either
Description of Work: .
Rating CategoryRating out of 5
$150

Gabriella R.
11/2014
5.0
appliance repair
  + -1 more
Came right over, was very knowledgeable and professional
Description of Work: Fixed oven/stove wiring

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

mitchell T.
10/2014
5.0
appliance repair
  + -1 more
I was 100% satisfied with the service. Libierto was courteous and professional. He and an assistant answered all of my concerns and did so without trying to sell me anything I didn't need. They cleaned up and showed up! What else can you ask for?
Description of Work: service and clean refrigerator and dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gloria C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
They came the next morning after I called. He came right out based on the emergency nature of my request. He really cared to make sure he got to me.
Description of Work: They repaired my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra H.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
He came out within 2-3 hours of my call on a Saturday! He's my go to guy!
Description of Work: He checked my two A/C units and made a few adjustments on them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

John M.
07/2014
5.0
appliance repair, small appliance repair
  + 0 more
It went very well.? The one tech was at the home for about a half hour. He made a few recommendations on how to increase the efficiency of our appliances too.
Description of Work: I bought a big deal for $99 for Refrigerator and Dishwasher Tune-Ups and Cleaning, with a Garbage Disposal Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

gabriel S.
07/2014
4.0
appliance repair
  + -1 more
That turned very well. One technician came out to do the service and it took him about 30 minutes. He was knowledgeable and a correct person.
Description of Work: I purchased a Big Deal from this company for: $99 for Refrigerator and Dishwasher Tune-Ups and Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Shauna T.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
Installed motor, a/c still didn't work, wouldn't answer calls until we called from a different number, did come back and fix the problem.
Description of Work: Replaced a/c motor.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$395

Diana M.
04/2014
4.0
appliance repair
  + -1 more
tune up was not worth the $; needs to better describe what is entailed in the "tune-up"
Description of Work: x

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Susan N.
03/2014
5.0
appliance repair, dryer vent cleaning
  + 0 more
Libardo arrived promptly and checked out our dishwasher. He told us he could fix it for $400 but recommended that we get a new one as the control panel was shot and that his work would only be guaranteed for 90 days. We appreciated his honesty. He also worked on our dryer vent which was very clogged. We had been unable to get to it as it is vented up through the roof. The dryer is now drying properly.
Description of Work: Dishwasher repair and dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

A. D.
03/2014
5.0
appliance repair
  + -1 more
Positive Experience, see above.
Description of Work: Liberdo was prompt, clean and polite. He assessed the problem with my broken refrigerator/freezer in about 1 minute and we discussed the options. I found him to give me very good advice and also seemed extremely honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robin S.
01/2014
5.0
appliance repair
  + -1 more
On a Saturday, we called and received immediate service. He assessed and repaired the issue upon arrival and we greatly appreciate his courteous, prompt, quality service. We would not hesitate to call him again for any future needs.
Description of Work: Repaired refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Savitri B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
He arrived on time and completed the work to my satisfaction. This is a great company to do business with as they are professional and courteous with reasonable pricing. I encourage Angie's List members in the Palm Beach area to call Libardo for great service!
Description of Work: Libardo provided maintenance/service on my A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joan K.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Complete installation of Mitsubishi split unit, which required new plumbing lines and electrical/computer cables, since the prior unit was a Gibson and these didn't match. The scope of the job and labor was much more than expected; but Libardo ( the owner who performed all the work himself) was a true professional throughout, keeping me informed of each step, timelines; and then walked me through the completed installation to make sure I understood the unit, how it was installed,and how to use it. I have the utmost respect and appreciation for this company; and most highly recommend them without hesitation or reservation. Thank you.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

kevin C.
12/2013
5.0
appliance repair
  + -1 more
It was very good. They came out a few weeks after purchasing the deal. They were great. I have no problem with them whatsoever. They did some extra work and they charged me $120 for it but it was fair.
Description of Work: I purchased a Big Deal coupon from Quality Performance Services to repair the icemaker in the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Arnold I.
12/2013
4.0
appliance repair
  + -1 more
He was informative. He put something into the garbage disposal to make it smell sweeter although we had no problem. He really didn't do anything physical. He pulled out the refrigerator and we've had a whistle and he told me that it was a fan and it would be an extensive job to replace it. Therefore, the refrigerator being 10 years old wasn't worth that investment. I did gain that knowledge. The other knowledge that I had was the fact that I always felt that our dishwasher should be replaced. We would have to break the old dishwasher to get it out and put a new one in because we redid our kitchen after the builder was done. He got down and showed me that there was tile under there and apparently, whoever built our new kitchen didn't take into consideration the height of the dishwasher. We also discovered that on top of it there is insulation but the metal that covers the insulation is not there. With any subsequent dishwasher we buy, we will have to do the same thing. He didn't do anything but he was very informative and now we know what the whistle is; it does not pay to replace that part. Although we had prepaid the service, I would say he was very good. I think the information was very valuable and it makes me feel better. We thought that $99 was a lot to pay due to the fact the he didn't really do anything physical. He was very responsive and that was good.
Description of Work: I had a Big Deal for Quality Performance Services Inc.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$99

Karen A.
12/2013
2.0
heating & air conditioning/hvac
  + -1 more
They went up to roof of my condo |and said it was ok.
Description of Work: I purchased a BigDeal from Quality Performance Services Inc.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$49

Harvey S.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
He did what he was supposed to do. I was pleased, met expectation.
Description of Work: Looked over the air conditioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pete W.
11/2013
1.0
appliance repair
  + -1 more
The only reason I know he was there was the presence of stickers and magnets on my refrigerator. He even had the nerve to go outside and place his stickers on my A/C unit and remove the other company's stickers. He had no business touching my A/C unit. Ultimately, the dishwasher was performing poorly and still is. A complete waste of $99!
Description of Work: He was supposed to tune up my dishwasher, disposal and refrigerator.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Nicole K.
11/2013
5.0
appliance repair
  + -1 more
Libardo was extremely nice. He was here for a couple hours and was very thorough. He handled everything very smoothly. Libardo always has the customer's best interests in mind. I will be using him in the future.
Description of Work: Quality Performance Services Inc. came to my home to fix a leak in my refridgerator and repair my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Alison P.
11/2013
5.0
appliance repair
  + -1 more
Libardo was fantastic. He came out quickly and fixed my issue. i would definitely recommend him and use him again when needed.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Karen W.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
It worked fine. I just thought he was a great tutor. I was out of town when I saw the ad and I went ahead and purchased it, it was another week or so before I had it done. He was here right on time.
Description of Work: I used Quality Performance Services Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

JAMES B.
10/2013
5.0
appliance repair
  + -1 more
arrived on time, worked professionally, great job
Description of Work: cleaned and tuned up refridgerator, dishwasher and garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jacqueline C.
10/2013
5.0
appliance repair
  + -1 more
My side by side GE frig got warm on the food side Tuesday night after FPL had a brown out 3 times in a row on Monday night. I waited until Wednesday because the freezer side kept the food side moderatley cool. My repair man of ten years just moved so I needed a new one. I joined Angie's list just to find a repair man that I could trust. Just like your ad on tv, Thank you Angie's List. I called Wednesday morning & Quailty came at 4 PM just like he said. He checked the frig & said the fan was not working. He said he needed to go get the part & he would return. I said what if it isn't the fand and he said the price he quoted me would be what I paid and he would absorb anything else.Even tho it was late he came back & repaired the fan. While fixing the fan he found that the defrost unit was broken. It was too late to get it but he said he would be back in the morning. The frig was working and getting cold. He was back in the morning and finished repairing the frig. The bill was only 25.00 more than he had quoted without the defrost part & labor to install it, which took over an hour. THANK YOU QUALITY. He is now my new repairman for all my appliances. He is honest, friendly, and the most important thing KNOWS WHAT THE H*** HE IS DOING.
Description of Work: replaced the fan motor in a GE side by side refrigerator and defrost unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Lynn D.
10/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Provider honored the Angie's List coupon and was very friendly. He called and emailed me as soon as I purchased the Angie's List coupon for the A/C Service and we scheduled an appointment. He was on time and very knowledgeable. He informed me that the motor in my A/C unit was not the original Trane motor despite the fact that my unit is fairly new. I told him another company replaced the motor (which was under warranty) and I did not realize they didn't use the actual Trane motor.I will certainly use this company in the future as needs arise.
Description of Work: Provider did a service check up on our A/C unit.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

1520 North L St, Lake Worth, FL 33460

http://www.coolquality.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
CAC1813995
Trade License Expiration
08/31/2020

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Dryer Vent Cleaning,
Drain Cleaning,
Electrical,
Air Duct Cleaning

FAQ

Quality Performance Services, Inc. is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Quality Performance Services, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Performance Services, Inc. offers free project estimates.
Yes, Quality Performance Services, Inc. offers eco-friendly accreditations.
Yes, Quality Performance Services, Inc. offers a 10% senior discount.
Yes, Quality Performance Services, Inc. offers emergency services.
Yes, Quality Performance Services, Inc. offers warranties.
Quality Performance Services, Inc. offers the following services: Air Conditioning Repair, Service, & Installation. Heating Repair, Service, & Installation. Appliance Repair – Refrigerators, Ice Machines, Ice Makers, Walk-In Freezers, Walk-In Coolers, Dryers, Garbage Disposal, Stove, Oven, Washer, & Dishwasher. Duct Cleaning. Dryer Vent Cleaning.
NA

Contact information

1520 North L St, Lake Worth, FL 33460

http://www.coolquality.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day