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Quality Performance Services, Inc.

4.5(
96
)

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small,

... +4 more

About us

Quality Performance Service, Inc. is a family owned and operated business providing appliance, air conditioning and heating services in Palm Beach County. We have more than 20 years of experience providing the best repair services in South Florida. Our technicians provide fast and reliable service for all of your heating and cooling and appliance needs. We can fix everything from refrigerators to washer/dryers and every large appliance in between. We work will all the major name brands including Kenmore, Rheem, Trane, Lennox, Goodman, GE, and Whirlpool plus many more. We accept cash, checks and all major credit cards. Trust your next heating or cooling repair to the professionals at Quality Performance, Inc. We take pride in offering top quality services to our customers. Please let us know how we can improve to provide the best quality and performance possible. Our trucks are equipped with most of the parts needed to serve you, so you can have same day repair services. We perform all of the work at your home so the job is done quicker, and we always clean up after ourselves!

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Air Conditioning Repair, Service, & Installation. Heating Repair, Service, & Installation. Appliance Repair – Refrigerators, Ice Machines, Ice Makers, Walk-In Freezers, Walk-In Coolers, Dryers, Garbage Disposal, Stove, Oven, Washer, & Dishwasher. Duct Cleaning. Dryer Vent Cleaning.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.596 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
15%
3
4%
2
3%
1
6%
Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Write a review
Showing 76-96 of 96 reviews
jonathan T.
04/2015
2.0
appliance repair
  + -1 more
unknown
Description of Work: AWFUL!! Did not do the listed services... when he saw there were no upcharges or any additional repairs to be made, he left without completing the services listed in the ad on Angies List. When I called Angies List to complain and ask for a refund, they were just as bad by stating that they are not responsible for the contractor or his performance... Angie will take her percentage of the deal fee and then not take any responsibility or do anything else.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$99
Richard J.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Power washed my large Mexican-tiled outside terrace. Also on behalf of Condo Assn. cleaned gutters. The group leader, Peter, was a superb professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
James H.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Cleaned windows. Did a nice job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARCELLA E.
12/2014
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carl K.
10/2014
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WILLIAM D.
08/2014
3.0
appliance repair
  + -1 more
OK
Description of Work: Not much for $99.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Roger V.
07/2014
4.0
appliance repair, small appliance repair
  + 0 more
.
Description of Work: Quality Performance Services cleaned my dishwasher, cleaned the coils on my fridge and checked the operation of my garbage disposal.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Gokarna G.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They did a good job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Annette S.
06/2014
5.0
appliance repair
  + -1 more
Excellent!!
Description of Work: He give me an excellent orientation about my Samsung dishwasher. The good and the bad band for Samsung brand. Very professional and polite!!!! I'll recommend 100%!!!!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diana M.
04/2014
4.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Madeline G.
04/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: I called him because my freezer seemed to be running a lot. He cleaned my 20-year old refrigerator and vacummed the dust off the coils.He also cleaned my disposal which I almost never use. However, there is now a slow leak in the disposal which was not there before. I'm not sure that he was of much help.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$69
Madeline G.
03/2014
4.0
appliance repair
  + -1 more
.
Description of Work: I called him because my freezer seemed to be running a lot. He cleaned my 20-year old refrigerator and vacummed the dust off the coils. He also cleaned my disposal which I almost never use. However, there is now a slow leak in the disposal which was not there before. I'm not sure that he was of much help.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$69
Cristina S.
01/2014
1.0
appliance repair
  + -1 more
They never returned my phone call.
Description of Work: I called them to repair my washing machine.
Rating CategoryRating out of 5
responsiveness
1.0
Lawrence R.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill N.
01/2014
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
James H.
01/2014
4.0
appliance repair, small appliance repair
  + 0 more
Service performed as expected.
Description of Work: Performed checkup and preventive maintenance on refrigerator, dishwasher and garbage disposal.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Arnold I.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
n/a
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lawrence R.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
N/A
Description of Work: .
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Sandra H.
11/2013
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
It went well.
Description of Work: Repaired second story air conditioning unit, replaced a part. It was not cooling properly.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Dercilio O.
09/2013
1.0
appliance repair
  + -1 more
Really disappointing!
Description of Work: Technician did not deliver what was promised. Used "deal" to sell other services. Spent 15 mins in the house and just cleaned the duct. Very disappointed!
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Evelyn R.
03/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: A very nice guy! I called him Friday evening and he moved his schedule around to fit me in on Saturday morning. He was professional and neat. He is also very reasonable! I would recommend him and use him again:)
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

1520 North L St, Lake Worth, FL 33460

http://www.coolquality.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured
Licensed*

Trade License Number
CAC1813995
Trade License Expiration
08/31/2020
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Dryer Vent Cleaning,
Drain Cleaning,
Electrical,
Air Duct Cleaning

FAQ

Quality Performance Services, Inc. is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Quality Performance Services, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Performance Services, Inc. offers free project estimates.
Yes, Quality Performance Services, Inc. offers eco-friendly accreditations.
Yes, Quality Performance Services, Inc. offers a 10% senior discount.
Yes, Quality Performance Services, Inc. offers emergency services.
Yes, Quality Performance Services, Inc. offers warranties.
Quality Performance Services, Inc. offers the following services: Air Conditioning Repair, Service, & Installation. Heating Repair, Service, & Installation. Appliance Repair – Refrigerators, Ice Machines, Ice Makers, Walk-In Freezers, Walk-In Coolers, Dryers, Garbage Disposal, Stove, Oven, Washer, & Dishwasher. Duct Cleaning. Dryer Vent Cleaning.
NA

Contact information

1520 North L St, Lake Worth, FL 33460

http://www.coolquality.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day