The Plumb E.R., LLC

plumber, water heater installer, home remodeling contractor,

About us

We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.879 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.8
Showing 1-25 of 79 reviews

Keith H.
02/2025
5.0
Responded promptly. Replaced a tub to shower. Good result for installation. I needed to adjust the drywall work.
Rating CategoryRating out of 5

Carrie Y.
09/2024
5.0
Gary and DJ came to my home to redo all the plumbing pipes they went above and beyond even fixing the outgoing lines that were supposed to have been replaced 4 years ago, but weren't... Even with the constant rain they managed to get the job done. They were both very courteous and even cleaned up each area as they were done with it. I would most definitely recommend this company to everyone who needs plumbing done. I had 3 people come to bid the job and ER plumbing was the lowest but with very quality results. Thank you Gary and DJ for a job well done. Small company's are the best!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda O.
03/2024
5.0
These guys were the best. Came on time worked their butts off as I had a lot of roots to dig through and IĆ¢ m very happy with the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Nicole S.
01/2023
5.0
Gary and his team are AMAZING! This waterline repair was the 4th or 5th plumbing emergency in the last 5 years or so! Gary has always been there with great customer service, out of this world experience and very reasonable prices. I recommend The Plumb ER 100%

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas F.
09/2022
5.0
Great communication and service, very fair and made me feel comfortable with the work being done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet M.
03/2022
5.0
I loved the service received! Plumbing ER was on time. & very professional. They completed job as promised. The plumbing company we have used over 15 years was unable to resolve the issue. Thankful we found Plumbing ER!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Valerie H.
10/2021
5.0
Gary and team replaced sewer line from master bath out to the street. Had to trench through the master bath floor, but they were able to tie in the hall bath without having to dig that up which was really appreciated. Ended up being a much longer run to the street than we thought since the sewer ended up running under the driveway necessitating trenching across that as well so cost a bit more than we originally thought. Torrential rain caused them to have some extra work since some of the pipes floated before the inspection. Only took a day or too longer than we thought but with the state of things these days, I was happy they were able to start so quickly after agreeing to do the job and finished up within a reasonable time frame.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$13,000

Annette N.
07/2021
5.0
Gary and his team replaced all sewer lines under the house including the main line to the city connection. Our house is on a slab so the project required cutting out portions of bathroom floors and digging trenches around almost the entire house for the new sewer lines. It was not a fun experience due to what needed to be done to correct the problem but Gary and his team helped us through it and did a wonderful job. Gary also repaired our sprinkler system lines that were broken during the trenching for the new pipes. They did the work for a very good price. (They were thousands cheaper than some of the bigger national plumbing companies we received quotes from.) We will call Gary for all of our future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,500

April B.
05/2021
5.0
I can not say enough great things about Gary and The Plumb E.R. It was a 6-month ordeal with the insurance company. Gary was patient and communicated well throughout the process. They went above and beyond to get the job done right and we couldn't be more pleased! If you want a plumbing job done right, call The Plumb E.R. Thank you so much!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy M.
05/2021
5.0
Very responsive and good follow through. Quality work for a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul B.
05/2021
5.0
Gary and Charles arrived early, analyzed the issue and once parts were obtained had the tub drain shoe replaced and leak tight within 30 minutes. Price was very reasonable and communication was clear from beginning to end. I was very pleased with the service and would recommend Plumb E.R. to anyone needing quality work at a good value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Catherine G.
04/2021
5.0
Professional work. Cares about his customers and reasonably priced. Will call him from now on with all plumbing issues

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0


Rob W.
02/2021
5.0
Courteous and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Adria P.
01/2021
5.0
Had a good experience with the bathroom room remodeling efforts with Plumb ER LLC. Gary, Charles and John met expectations with the shower install , 2 stall rebuilds, and one new bathroom stall replacement. The crew cleaned up after themselves which is a huge sticking point for us. Glad we chose them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave G.
01/2021
5.0
Prompt courteous service! From immediate help/ response through the end of job. Will absolutely use Plumb E.R. again!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

linda c.
01/2021
5.0
Gary provides outstanding customer service! He is very professional and was prompt to answer any questions I had. The men who installed our hot water heater were courteous and did a great job. I highly recommend the Plumb E.R.!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

James D.
01/2021
5.0
Gary is great to work with. Beautiful job, well done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Neil B.
01/2021
5.0
Very good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

AB H.
01/2021
4.0
With Gary he gives the absolute best customer service of any contractor I have ever worked with over the last 40 years. Whatever your problem is neither a highly recommend the Plumber ER LLC

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Melodie J.
01/2021
5.0
Gary was very prompt in replying to me. The guts who installed the water heater were respectful and they did a great job. I would recommend them to anyone. Thanks for a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Walter B.
01/2021
5.0
Gary got me a slot right away to have my sink installed. The guys were even a little early. Did a wonderful job and the price was fair. I Had almost the same job done about a year and a half ago in my last home and it cost almost as much for a single plumber. I had both a master and journeyman on this job. I would hire them again for sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana S.
12/2020
5.0
Gary was helpful in scheduling my water heater installation, and had a good price. The guys who came were polite, professional, and hard working. I was informed every step of the way. The job was a bit more difficult than expected and they were creative and diligent in getting it done. It was a good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra F.
12/2020
5.0
I called them talked to Gary. I think he gave me a very good quote so I booked with them. Gary called me the day before and advised me of time they would be here. John was actually 20 minutes early did a great job and now I have wonderful hot water. Very happy with they work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David Y.
12/2020
5.0
Prompt, efficient, quality workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John A.
10/2020
5.0
Quick and reasonably priced with topnotch craftsmanship. We are Very pleased with their work and the finished product. Will hire again for another project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12130 Millford Lane North, Jacksonville, FL 32246


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
RF11067621
Trade License Locale
FL
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber,
water heater installer,
home remodeling contractor,
sewer cleaning company

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

The Plumb E.R., LLC accepts the following forms of payment: CreditCard
Yes, The Plumb E.R., LLC offers free project estimates.
No, The Plumb E.R., LLC does not offer eco-friendly accreditations.
No, The Plumb E.R., LLC does not offer a senior discount.
No, The Plumb E.R., LLC does not offer emergency services.
No, The Plumb E.R., LLC does not offer warranties.

Contact information

12130 Millford Lane North, Jacksonville, FL 32246


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed