This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
If you are looking for a quality wood floor or have one that needs some repair, you have come to the right place! Rory's Custom Hardwood is Jacksonville's source for affordable hardwood solutions!
Rory was easy and a pleasure to work with. He refinished my floors. Gave me a competitive price. Worked very quickly. Rory was easy and a pleasure to work with. He is very well versed in refinishing floors and knows exactly what to do if you re unsure which direction you re looking to take your floors in. Thanks Rory.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
kara w.
02/2020
4.5
My floors look amazing! I can’t thank you enough!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Laura N.
01/2020
5.0
Rory is very responsive and wants to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,120
Tim R.
12/2019
5.0
Rory and his team did amazing work! He also bent over backwards to help get the project complete before our scheduled move in. I would mostly certainly recommend for your project!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Neil G.
11/2019
5.0
Rory is very professional. His company shows up on time, cleans the workspace and surrounding areas during the project. In addition, he explains what the homeowner can expect prior to beginning the project. He did a fabulous job on refinishing a complex curved wooden stairway. The stairs look better than brand new. Rory is a very knowledgeable professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marco M.
10/2019
5.0
Very knowledgeable and responsive.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.0
Yes, I recommend this pro
$2,100
Rea-Silvia C.
10/2019
5.0
Rory did a very good job restoring my hard wood floor in the kitchen area, including removal of the old linoleum floor. Very hard working, polite, on time. Thank you, Rea-Silvia Costin, P.E.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa T.
09/2019
5.0
Rory and his crew made our 100 year old floors look so renewed. He was careful, on time, and helpful. He came back days later and helped move all the furniture back in place. It was a pleasure to work with Rory.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,400
Ellen D.
08/2019
5.0
Extremely professional job!!!! Well done ,no dust, furniture moved, always on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Frank B.
08/2019
5.0
Very punctual very careful about other items in the house ......Very knowledgeable about what he s doing and how he does it
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
huber m.
08/2019
5.0
true profesional ..floors look great .recommend without reservations..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Diane O.
07/2019
0.5
Na
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Kathy B.
07/2019
5.0
Rory saved us!! Our kitchen remodel was without flaw until we hired a bad floor installer/refinisher that left us with a botched job. Thankfully Rory stepped in and turned a nightmare into a beautiful job well done. I would hire Rory again for any job, he is professional, does what he says he will do in a timely manner. We are very happy with our new floors they complete the remodel. Beautiful Job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,000
Greg R.
07/2019
5.0
Rory did a great job. There were some challenges with my other contractors not having things ready for him and he rolled with the punches and was able to reschedule with no issue. The end product looked amazing!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Michael H.
05/2019
5.0
Floors look great!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Geraldine T.
05/2019
5.0
I was very pleased with the quality of work that was done. After getting several quotes, I chose Rory because I felt that he was trustworthy and honest with me from the beginning.My floors were covered with carpet. He removed the carpet and hauled it away. I was concerned about the amount of furniture to be moved. This was not a problem for him.It was moved with care.He was professonial in his business practices. He takes pride in his work. He respected me in my home and made me aware of his every move.My floors are beautiful. I am so glad that I selected him to do the work for me.I would highly recommend Rory's Custom Hardwood floors. I am so excited to have my 90 year old floors refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Larry W.
03/2019
5.0
This is how these projects should be done. Pleasant straight forward experience
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,500
Amber F.
03/2019
4.5
The only reason I didn t give all 5 star ratings was because my newly painted baseboards were scuffed up by, presumably, the sander or others tools used in the process.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Elena P.
03/2019
5.0
Outstanding in every way ! I am doing a major renovation and he is one of the best .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
L F.
03/2019
5.0
Rory did what he said he was going to do, which is rare these days. He was on time, professional and delivered a beautiful product.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan T.
03/2019
5.0
He Called right back, it easy to schedule a time for the job, he was on time, added helpful hints. Was great doing business with him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
robert d.
02/2019
5.0
He is a real professional, he did what he said he would and it was multiple trips to do it right.It was a perfect job,I would highly recommend him to do your floors anytime.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
steve m.
02/2019
5.0
very efficient, polite, and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Wendi F.
11/2018
5.0
I've never had wood floors until now. I bought an older home, and the original wood floors weren't in very good shape. Rory made my floors look new! And you couldn't find a nicer guy!