This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
If you are looking for a quality wood floor or have one that needs some repair, you have come to the right place! Rory's Custom Hardwood is Jacksonville's source for affordable hardwood solutions!
Very prompt response , scheduling, and completion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roger L.
03/2015
5.0
prompt, very efficient
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,100
Kathy N.
03/2015
5.0
Rory returns calls promptly or answers the phone himself. When we had to call him back to repair a small thing he fixed it better than it was originally. He and his crew were friendly and efficient. I would definitely call them back if I decided to do any new flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paula H.
03/2015
5.0
Rory and his team did a wonderful job re-storing my old oak floors. They look beautiful. He also put new oak flooring in my kitchen and dinning area. He went beyond what I expected on everything he did. I would recommend him to anyone who wants a great job at a fair price. My old house looks new.....my friends all love it, and I couldn't be happier! Thanks so much for the referral to Rory.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pat N.
03/2015
5.0
3 guys; quick, neat, efficient and pleasant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anne S.
02/2015
5.0
Rory's knowledge and expertise about what would look good and where money could be saved were SO valuable to us. He gave recommendations without being asked, but with no pressure to expand the scope. We ended up with floors that absolutely MAKE our whole house glow and increased the value tremendously. Rory and his crew restored our 100+ year old wood floors, and repaired or installed new where needed so it all looks gorgeous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$14,000
Sandra P.
01/2015
5.0
This company went above and beyond to get my hardwood install competed including working on Christmas Day when Lumber Liquidators was not honest about when my materials would be received!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janet C.
12/2014
5.0
Rory and his crew came when they said they would and did what they said they would do. They were friendly, yet thoroughly professional. They did a great job of refinishing the original 1950s oak floors in my home. They answered all questions and honored their original estimate, and gave tips on the care of my floors when asked. I would recommend them without reservation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Martin H.
12/2014
5.0
The project went very smoothly. It was completed on time and the solid oak floor is beautiful. Rory came back quickly to glue a small piece of trim under a cabinet and to repair a spot which was scratched, through no fault of Rory's crew, when a large entertainment cabinet was moved back into place. The agreed contract price for the work was $9,800. When it was time for the final payment Rory asked for an additional $300, which we paid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$10,100
Alicia M.
12/2014
5.0
Rory did a fabulous job refinishing our floor! One area in the kitchen was in bad shape and now the floors look like new. We did have a few estimates but Rory was the only person who said he would move our refrigerator so that he could refinish the entire kitchen. I would highly recommend him!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
william p.
11/2014
5.0
They performed on time!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nina M.
11/2014
5.0
Rory came out the same day I called him and provided a bid and date he could begin the project. He indicated it was a two day project however completed in a day and a half! Very professional and reliable. We have additional rooms that need our bamboo flooring installed in and can't wait to have him and his team come back!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Tina K.
11/2014
5.0
Rory was very helpful, professional, and accommodating. He fit us into a busy schedule so we could get into our home. The floors are beautiful and we couldn't be happier! Highly recommend him!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ken T.
10/2014
5.0
On time Work completed as promised 100% satisfied
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$1,400
Jim L.
10/2014
4.5
I called Rory to come to my home and fix another refinisher's work. The first contractor left a mess and the finished product was a disaster (dirt in the finish, grooved and uneven floors from the sanding, sanding dust everywhere, finish splattered on the walls, etc.)! Rory came out the same day I called to assess the damage (I don't think he believed what I told him) and within a week he was back out, completely refinished the floors and the end product looks great. Rory is very professional, very clean, and knows what he is doing! My only regret is that I didn't contact him the first time.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Erica M.
10/2014
5.0
Rory was very professional and did an amazing job. I would highly recomend him and his team!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Daniel S.
09/2014
5.0
Rory did an excellent job refinishing our old abused wood floors. He also repaired and installed new flooring that had to blend into the existing wood floor. Excellent results and it all looks beautiful. He is very professional, shows up when he says he will, cleans up after he is done for the day and keeps you up,to date with what is going to happen next. I would highly recommend Cory for any wood floor work you need to have done!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,200
David B.
09/2014
5.0
Rory and his crew were friendly and professional. They were very careful in the home and did an excellent job cleaning up when done. Thanks to Rory and his team.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christa Rosauro R.
09/2014
5.0
I would definitely recommend Rory. He did an excellent joy on removing tile in my entry way and replacing it with a manufactured hard wood product that we had purchased 7 years ago, he had to feather the new wood into the existing floor and he did an excellent job. I will be hiring him again to repair the hardwood in my kitchen damaged by a dishwasher leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,200
Olga S.
08/2014
5.0
Rory did excellent job and restored 60yo flooring to looking brand new. He worked with my schedule. I would recomend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,200
jeff s.
07/2014
5.0
Rory is punctual, professional, honest, and a pleasure to work with. We found his work to be top-notch, and there were no surprises or cost overruns. He is fair on his pricing and we will most definitely hire him again to come back and refinish the remaining wood floors in the other half of our house. Well done Rory, Thank You!