This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
If you are looking for a quality wood floor or have one that needs some repair, you have come to the right place! Rory's Custom Hardwood is Jacksonville's source for affordable hardwood solutions!
We had Rory refinish our downstairs and install hardwood flooring upstairs. It was a major project that that took over our home for almost 2 weeks. We are glad we had professionals like Rory do the work. They showed up on time every day and completed the work on schedule. Rory came back did some rework to make sure we are happy with the results - and we definitely are. Great work and great customer service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$12,000
Linda G.
04/2016
5.0
Rory made these 1950 old floors look like new, they look great!!! Rory was very organized and great to work with. Always there on time and completed the job when promised. I would highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Faye M.
04/2016
4.5
Rory was great! Responsive, reasonable, neat and did a nice job. I have oak floors that are about 50 years old. It is a rental and showed some wear. Rory made the floors look great. There a couple of rough spots from the urethane finish but you have to look close to see them. He said he would redo those areas when I'm ready.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,080
Sharon J.
04/2016
5.0
Rory did the work promised in a pleasant professional manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$900
Lesli P.
04/2016
5.0
5 years ago we remodeled our kitchen and family room and had Rory and his team install red oak ( to match the other oak in the house). At the time I tried to get my husband to also do the dining room, entry way and living room - which are all on the same floor as the kitchen/family room. This year I prevailed and we had Rory do the rest of the ground floor as well as feather in, sand and refinish the wood he installed 5 years ago - it looks FABULOUS and I am so glad we did it!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$16,000
D'Anne M.
03/2016
5.0
Rory and team are AWESOME! They were on time, answered all of our questions and did a fantastic job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stephanie B.
01/2016
5.0
Rory and his team are amazing! They're punctual, reliable and do amazing work. Rory and crew refinished our back hall and bedrooms nearly 6 years ago, and we were so happy that they were available to rip out our old kitchen flooring and replace it with hardwood. Rory did an excellent job matching the new kitchen floor to the existing wood in our home that was installed in the 1950's! If I could give them 10 stars, I would! They're great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janet J.
12/2015
5.0
Rory and his team are fantastic! His work, his customer service, his attention to detail and his follow through are amazing!! Our floors look like new and we would recommend him to anyone. He was very prompt and professional and a true pleasure to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dale A.
12/2015
5.0
Rory and his team are super,they were here on time every day.The hardwood floors look like new. We could not be happier,would highly recommend Rory's custom Hardwood company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$865
Naomi S.
11/2015
5.0
Personable and fast service Floors look brand new again
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Ron C.
11/2015
5.0
The work was completed while we were away. He showed up on the day we had agreed upon. The flooring was repaired, sanded and refinished. We are satisfied with the job. I would recommend his service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$890
ranjit g.
11/2015
5.0
Very professional, courteous, dependable and very good work. We had our floors refinished (re-stained and refinished). Rory did an excellent job for us. We gladly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert K.
10/2015
5.0
Very professional and was on time and done professional work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
eric and kathry s.
10/2015
5.0
Great job at a great price! Rory was very professional and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matt T.
10/2015
4.5
Good experience, very helpful.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Rosie w.
08/2015
5.0
Great job. Completed ahead of time and very well done. Very friendly and helpful. Will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,500
ranjit g.
07/2015
4.0
good
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Ken C.
07/2015
5.0
Rory did the work himself and was very professional. I would highly recommend him based on the way my floor repair turned out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda M.
07/2015
3.5
Rory showed up on time was very personable.and professional.finished the job earlier than thought.My refinished floors are beatiful.had plenty of help.very little to no dust from the sanding LOVE MY REFINISHED FLOORS.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
wendy g.
06/2015
5.0
Absolutely awesome, fast, friendly and very professional. Loved this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeremy O.
06/2015
5.0
He did a great job on our floors!!! He went above and beyond by accommodating changes in our scheduled time to do the job. He was very professional, always kept us informed daily of what was done since we are not living in the house. He showed up on time every day and got right to work. Our floors looks exquisite!!! I will be hiring him again when it's time to do the flooring upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tamu N.
05/2015
5.0
Rory and his team provided a great service which included being on time, doing the work promptly and professionally, and offering a good price. They also offer to move all of your furniture before and after for a reasonable fee which we found to be incredibly helpful. The only thing I would advise to customers is to include an additional night away from the home because of the fumes or to come and ventilate the house early on the last day so that you can sleep in it that night. We had to stay at a hotel an extra night because the fumes were so strong at the end of the fourth day.