David Gray Heating & Air

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule today. Your $69 service charge includes a courtesy full system inspection. Take the time to write down any questions you may have, before your technician arrives. That way, when they inspect your system, you'll have all your questions answered, including those you may have while you're part of the process.

Business highlights

15 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Air Conditioning Repair, Installation & Replacement. Indoor Air Quality. Preventative Maintenance Plan, Duct Cleaning, Dryer Vent Cleaning, Smart Home thermostats. Carrier Factory Authorized Dealer

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.7133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
3%
3
4%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 101-125 of 133 reviews

Michael Q.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service
Description of Work: Air handler repair and maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Response from David Gray Heating & Air
Thank you for taking the time to write this, and to let me know your experience working with my team. My team is always here for you next time you need a helping hand. Have a wonderful week!

Elizabeth S.
10/2017
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They serviced our units.
Rating CategoryRating out of 5

Response from David Gray Heating & Air
I do apologize that you have a bad experience with our services back 22 months ago. I do not show your address or your name in our database as every having any HVAC work completed. Can you provide me any details of the problems you encountered?

James P.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very Well indeed
Description of Work: Repair A/C Unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Donnie O.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelsie G.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They did maintenance.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Betty C.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Unit wouldn't cool. He fixed it.
Description of Work: Perform maintenance and added freon

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michele S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great.
Description of Work: A/C & heating preventative maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

SHIRLEY M.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Good service.
Description of Work: Got system running again. after low pressure lock out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

CLAYTON E R.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
On time and great job.
Description of Work: Semi-annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Patrick M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Performed semi-annual Pm.
Description of Work: Semi annual tune up of furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Barbara D.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced T-stat to a pro-5000 and performed pm on equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$362.39

Nancy S.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Annual preventative maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra F.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
There were no problems.
Description of Work: I use David Gray for heating and ac. I have the yearly maintenance agreement and they came and did the second of the yearly maintenance agreement. It was just a checkup before the heat of the summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
04/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Called for estimate, didn't even bother to call me back.
Rating CategoryRating out of 5

Response from David Gray Heating & Air
I apologize that you had this issue. We have no record of you calling into this office for any HVAC Estimate at your home address listed. If you would contact me so we can figure out how you placed the estimate I would like to make sure that this error does not happen in the future with other clients. Thank you for your time and interest with David Gray Heating & Air, INC. Hopefully you think of us in the future should you have any further issues!

Ols B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$316

Elizabeth S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cannot comment on the price a/c have nothing to compare it with. They installed a new blower assembly on the heat exchanger and replaced the TXV on the outside unit. They showed up within 3 hrs after I called for service. I thought that was very good as we have been having a cold spell and I thought they would be having alot of calls to answer. Also, they were able to get the parts they needed within a few hours.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Debra F.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 1st of the yearly maint. AC preventive service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jack D.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent knowledge and service. Very fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 6 month inspection and renewal. They come when you need them. Very clean repairs unlike the previous company I used.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Gary R.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: After paying someone else to fix the AC, David Grey troubleshot a short in the thermostat system, corrected the problem by replacing the wiring and thermostat. The other company fixed other things but not this part of the issue--blows hot air when AC is running and runs constantly. How the other company couldn't figure this out is beyond me. But Grey did and fixed it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$500

Toula Z.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced hot water heater and valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$755

Betty H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Semi-annual HVAC preventative maintenance. Would highly recommend David Gray for either AC or plumbing services. They are always very responsive, generous with helpful hints and the price always fair. This particular service was covered under the first year warranty but I have since renewed the Plan for 2015-2016.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa C.
05/2015
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: David Gray came out and installed a new fan motor on my condenser. They did fine with the motor, they installed it and it worked. I asked him if my unit needed anything else, he said no, Initially, I was happy. Until the following weekend when the hot air stopped coming throught he system. Turns out that the unit did not have a filter in it.. and the coil was very very dirty - requiring a coil cleaning. They asked for another $500 to clean the coil. What bothered me was that I had specifically said to the guy, hey, I don't want this to be a money pit... I don't want to part by part start fixing this...I need to know if its a good unit... He said yes it was. Well he was not thorough enough in his examination - he missed the dirty coil, and they now wanted to charge me $500 to clean it. Well that did not happen. We purchased a filter, then we took the vaccum cleaner up there and vacuumed the coil. We also were able to go to home depot and purchase the spray on coil cleaner and it did help the air flow in the unit. The unit is still not 100%. If I had known the issues with the coil, I would not have shelled out the $500 for the motor, I would have bought a new unit. Instead I ended up paying $500 for a motor ($85 lennox) and I still had to clean the unit myself to get it running. David Gray was ok, but they could have been better. Funny, they were all too ready to give me a $500 credit on a new unit. A new unit listed at Lennox for $1800 they would be marking up to $5000 to sell to me. No thanks.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$500

Lynda D C.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced A/C compressor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,700

bobby J.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are great. I called them on Sunday morning and they came out on Sunday afternoon.
Description of Work: They came out on a Sunday and fixed the leak in the line where the freon was escaping and repaired the electrical work that was causing the leak in the line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$585

Contact information

6491 Powers Ave Ste 2, Jacksonville, FL 32217

http://www.davidgrayonline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Drain Cleaning,
Electrical

FAQ

David Gray Heating & Air is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

David Gray Heating & Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, David Gray Heating & Air offers free project estimates.
No, David Gray Heating & Air does not offer eco-friendly accreditations.
No, David Gray Heating & Air does not offer a senior discount.
Yes, David Gray Heating & Air offers emergency services.
Yes, David Gray Heating & Air offers warranties.
David Gray Heating & Air offers the following services: Air Conditioning Repair, Installation & Replacement. Indoor Air Quality. Preventative Maintenance Plan, Duct Cleaning, Dryer Vent Cleaning, Smart Home thermostats. Carrier Factory Authorized Dealer

Contact information

6491 Powers Ave Ste 2, Jacksonville, FL 32217

http://www.davidgrayonline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day