Family First Tree Care

tree service company

About us

Family First Tree Care is a leader in providing our customers with the highest quality service in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!

Business highlights

6 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
4.9
Showing 51-75 of 106 reviews

Terry P.
08/2021
5.0
Daniel and his team did Exactly what they said they would do. When Daniel did his inspection prior to the work being done, He said "You will never know we were here" True to his word, there was no need to clean up after them, spotless!! 3 or 4 neighbours have asked for his services and they were pleasantly surprised with the results. A Family operated firm with integrity. Thanks Mate, Great job..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$20,000

william h.
07/2021
5.0
Very professional showed up on the time they said they would and did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam H.
07/2021
5.0
We were absolutely impressed with Family First Tree Care. They did great work, hired amazing teams to finish the job. They were very knowledgeable and cared about pleasing the customers. We highly recommend this company and the companies they brought in to work with them. Thank you Daniel and teams. You'll were all exceptionalð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edie H.
07/2021
5.0
Daniel was on time for scheduled estimate and I received written quote for removing limbs that day. His estimate was competitive with others. He and crew arrived on time the day of service. They were all neat and polite. They completed the job, cleaned up the area, and even took some smaller limbs we had left by the road for pickup. My patio and yard looked like they hadn't even been here. I chose Family First, not for price, but because Daniel presented himself in a professional and polite manner, was knowledgeable about what the job would require. I would definitely use them again and recommend them to anyone who needs tree or limb removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Bobby J.
05/2021
5.0
Daniel and crew showed up as scheduled, completed the job we agreed on, plus a couple of extras. Will hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Danielle B.
05/2021
5.0
I have recommended this company to my neighbors

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Danielle B.
04/2021
5.0
Competitive price. Very courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Tina A.
04/2021
5.0
Outstanding service, very professional and courteous! I highly recommend Family First Tree Care without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,800

Rikki N.
04/2021
5.0
Excellant service . 5 stars all around

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan M.
03/2021
5.0
Arrived as stated. Efficient and safety oriented. Cleaned up. Best Price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doug D.
02/2021
5.0
Dan is very knowledgeable and professional. He showed up on time and did a great job. I recommend him highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Esther L.
01/2021
5.0
Hard working team did excellent job with a difficult tree. They were very accommodating with scheduling. Best pricing

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$1,200

Edward B.
11/2020
5.0
Best service I've ever had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

John J.
09/2020
4.5
Great Job

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$2,100

John M.
09/2020
4.5
Excellent, first rate service. Knowledgeable , professional and prompt. Only downside is service is pricey. But you certainly get your money's worth.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$500

Gail M.
08/2020
4.5
Higher price than I am used to paying but they were great, did an awesome job and cleaned up and hauled everything away!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael K.
07/2020
1.0
When it comes to the actual service of removing the tree, excellent job. Came through, cleanly removed the tree and left with hardly a leaf left to show of it. As for actual interaction with whomever I was discussing details and financials with, it was miserable. Initially I was pushed around to pay in cash even when I suggested that electronic payments were preferred and that it would be utterly inconveniencing to retrieve cash. Ultimately I caved to their constant request for cash and withdrew the cash required. Next came the first day of the job, they came by and realized that the tree was too big for the space left in their truck and rescheduled for a following day, understandable A day before they were supposed to come, I was informed that they would have to reschedule due to lack of clarity between them and their organizer. Okay. We explicitly discussed only doing the job while I was present and discussed waiting a week, completely okay. The very next day, they showed up while I was at work, told me they would take the tree right then and that we could meet up later for payment. Irked me that I could not be present for it but what was to be done? The final debacle: Remember in the opening act when they had insisted I retrieve cash? Upon completion of the project, they suggested I pay electronically because it would be inconvenient to meet up for a cash transaction- to which I kindly explained is a burden for me as USAA does not offer many (if any in my area) ways of depositing cash. So we arranged for a meeting date to exchange the cash. The night before said arrangement, I am initially told to just leave the money in an envelope under my doorstep for them which I agree to after suggesting a declined counteroffer of meeting up on my lunch break. After I agree to it, they reneged yet again and suggested I drop it off into their bank account for them. At this point, both parties had enough of this discussion. I decided to just pay online electronically and be done with interacting with whomever was on the other side of that phone. TLDR: One bad egg with seemingly poor management and relation skills should not be the forebearer of an otherwise terrific job. -Tree Removal Capabilities: 5/5 -Interaction with financial rep: 0/5 Would suggest using this company for tree removal as they did a terrific job, would not suggest dealing with their financial requests and just pay the invoice online at the end.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
0.5

$300

Arlene L.
07/2020
5.0
The owner of the company was very knowledgeable and didn't badmouth his competitors, had only nice things to say about a previous company he worked for. The crew went above and beyond. The tree climber seemed to even enjoy his job and nobody dropped the "F" bomb while they were working in my yard which was nice. I will likely be using them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Margie D.
07/2020
5.0
They were prompt with their service,and did exactly what I contracted for.they also did a great clean up and were very courteous.i too was impressed that they also wore safer equipment.i willdefinitly use them again and recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan B.
07/2020
5.0
Courteous workers. Efficient, conscientious to protect surrounding property. Would hire them again when needed. Recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Liz S.
07/2020
5.0
Family First Tree Care did an excellent job removing two mature pine trees and one smaller one as well as trimming my crepe myrtel. The showed up on time, cleaned up all in good time. very reasonable priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy R.
07/2020
5.0
They were very professional. Did the job I asked,cleaned up beautifully,and most of all arrived on time and worked quickly. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mary O.
06/2020
5.0
I found Daniel to be very polite, knowledgeable, and professional. He was able to listen to my concerns and offer suggestions without focusing on what he would gain from steering me one way or the other. His work ethic is great from showing up when promised to sticking to our plan. I would definitely recommend Daniel to help a person problem solve for the best options, and, to do a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Marcia D.
06/2020
5.0
They were great!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eugene R.
06/2020
5.0
Great job for a reasonable price. Very professional and entertaining to watch from our window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

675 Black Creek Blvd, Freeport, FL 32439


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

tree service company

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Family First Tree Care accepts the following forms of payment: CreditCard
Yes, Family First Tree Care offers free project estimates.
No, Family First Tree Care does not offer eco-friendly accreditations.
No, Family First Tree Care does not offer a senior discount.
Yes, Family First Tree Care offers emergency services.
No, Family First Tree Care does not offer warranties.

Contact information

675 Black Creek Blvd, Freeport, FL 32439


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed