Family First Tree Care is a leader in providing our customers with the highest quality service in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!
Daniel and his team did Exactly what they said they would do. When Daniel did his inspection prior to the work being done, He said "You will never know we were here" True to his word, there was no need to clean up after them, spotless!! 3 or 4 neighbours have asked for his services and they were pleasantly surprised with the results. A Family operated firm with integrity. Thanks Mate, Great job..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$20,000
william h.
07/2021
5.0
Very professional showed up on the time they said they would and did a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pam H.
07/2021
5.0
We were absolutely impressed with Family First Tree Care. They did great work, hired amazing teams to finish the job. They were very knowledgeable and cared about pleasing the customers. We highly recommend this company and the companies they brought in to work with them. Thank you Daniel and teams. You'll were all exceptionalð
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edie H.
07/2021
5.0
Daniel was on time for scheduled estimate and I received written quote for removing limbs that day. His estimate was competitive with others. He and crew arrived on time the day of service. They were all neat and polite. They completed the job, cleaned up the area, and even took some smaller limbs we had left by the road for pickup. My patio and yard looked like they hadn't even been here. I chose Family First, not for price, but because Daniel presented himself in a professional and polite manner, was knowledgeable about what the job would require. I would definitely use them again and recommend them to anyone who needs tree or limb removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Bobby J.
05/2021
5.0
Daniel and crew showed up as scheduled, completed the job we agreed on, plus a couple of extras. Will hire them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Danielle B.
05/2021
5.0
I have recommended this company to my neighbors
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,600
Danielle B.
04/2021
5.0
Competitive price. Very courteous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,600
Tina A.
04/2021
5.0
Outstanding service, very professional and courteous! I highly recommend Family First Tree Care without hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,800
Rikki N.
04/2021
5.0
Excellant service . 5 stars all around
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan M.
03/2021
5.0
Arrived as stated. Efficient and safety oriented. Cleaned up. Best Price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Doug D.
02/2021
5.0
Dan is very knowledgeable and professional. He showed up on time and did a great job. I recommend him highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Esther L.
01/2021
5.0
Hard working team did excellent job with a difficult tree. They were very accommodating with scheduling. Best pricing
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$1,200
Edward B.
11/2020
5.0
Best service I've ever had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,600
John J.
09/2020
4.5
Great Job
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$2,100
John M.
09/2020
4.5
Excellent, first rate service. Knowledgeable , professional and prompt. Only downside is service is pricey. But you certainly get your money's worth.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$500
Gail M.
08/2020
4.5
Higher price than I am used to paying but they were great, did an awesome job and cleaned up and hauled everything away!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Michael K.
07/2020
1.0
When it comes to the actual service of removing the tree, excellent job. Came through, cleanly removed the tree and left with hardly a leaf left to show of it. As for actual interaction with whomever I was discussing details and financials with, it was miserable. Initially I was pushed around to pay in cash even when I suggested that electronic payments were preferred and that it would be utterly inconveniencing to retrieve cash. Ultimately I caved to their constant request for cash and withdrew the cash required. Next came the first day of the job, they came by and realized that the tree was too big for the space left in their truck and rescheduled for a following day, understandable A day before they were supposed to come, I was informed that they would have to reschedule due to lack of clarity between them and their organizer. Okay. We explicitly discussed only doing the job while I was present and discussed waiting a week, completely okay. The very next day, they showed up while I was at work, told me they would take the tree right then and that we could meet up later for payment. Irked me that I could not be present for it but what was to be done? The final debacle: Remember in the opening act when they had insisted I retrieve cash? Upon completion of the project, they suggested I pay electronically because it would be inconvenient to meet up for a cash transaction- to which I kindly explained is a burden for me as USAA does not offer many (if any in my area) ways of depositing cash. So we arranged for a meeting date to exchange the cash. The night before said arrangement, I am initially told to just leave the money in an envelope under my doorstep for them which I agree to after suggesting a declined counteroffer of meeting up on my lunch break. After I agree to it, they reneged yet again and suggested I drop it off into their bank account for them. At this point, both parties had enough of this discussion. I decided to just pay online electronically and be done with interacting with whomever was on the other side of that phone. TLDR: One bad egg with seemingly poor management and relation skills should not be the forebearer of an otherwise terrific job. -Tree Removal Capabilities: 5/5 -Interaction with financial rep: 0/5 Would suggest using this company for tree removal as they did a terrific job, would not suggest dealing with their financial requests and just pay the invoice online at the end.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
0.5
$300
Arlene L.
07/2020
5.0
The owner of the company was very knowledgeable and didn't badmouth his competitors, had only nice things to say about a previous company he worked for. The crew went above and beyond. The tree climber seemed to even enjoy his job and nobody dropped the "F" bomb while they were working in my yard which was nice. I will likely be using them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,600
Margie D.
07/2020
5.0
They were prompt with their service,and did exactly what I contracted for.they also did a great clean up and were very courteous.i too was impressed that they also wore safer equipment.i willdefinitly use them again and recommend them
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dan B.
07/2020
5.0
Courteous workers. Efficient, conscientious to protect surrounding property. Would hire them again when needed. Recommend them to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Liz S.
07/2020
5.0
Family First Tree Care did an excellent job removing two mature pine trees and one smaller one as well as trimming my crepe myrtel. The showed up on time, cleaned up all in good time. very reasonable priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathy R.
07/2020
5.0
They were very professional. Did the job I asked,cleaned up beautifully,and most of all arrived on time and worked quickly. I highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
mary O.
06/2020
5.0
I found Daniel to be very polite, knowledgeable, and professional. He was able to listen to my concerns and offer suggestions without focusing on what he would gain from steering me one way or the other. His work ethic is great from showing up when promised to sticking to our plan. I would definitely recommend Daniel to help a person problem solve for the best options, and, to do a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Marcia D.
06/2020
5.0
They were great!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eugene R.
06/2020
5.0
Great job for a reasonable price. Very professional and entertaining to watch from our window.