Colonial Pool & Spa, Inc.

A project that should only have taken one day took almost three due to JP and Mikeâ s attention to detail We appreciate both you boys so much for not worrying about the extra time it was taking to replace our pool liner and fix the many many mistakes that were left from the previous install. JP and Mike....your attention to detail was way more than we expected and couldnâ t be happier with the outcome. Jack......we have you on our speed dial. I hope you donâ t ever leave this business but if you do, we will hunt you down for your expertise. The young men you have working for you are a reflection of you and you did well putting them on your crew. Give these boys more than a fifteen dollar gift card. They deserve it! Jim and Pamm Duplaga

A.

Thank you so much, Pete for installing our new pool filter in an emergency. We appreciate the knowledge you provided us and your customer service made us feel as though you we had known you forever! J.P. Your expertise and perfectionist attitude is making us so pleased that we hooked up with Colonial Pool and Spas to check out where our leak was in our pool. We will let many know about your expertise in the leak detection field. Your customer service has been top notch. We are looking forward to you completing the task once we rip out that old /new liner and start over. Last but not least. Jack.!!! Your knowledge and guiding us through this process of repairing our pool liner has been stress free. Thank you for going over and beyond to contact Pete on the drop of hat so our weekend would not be ruined. We are looking forward to our continued meetings with you until our project is complete. Jim and Pamm Duplaga

Robert and his company did a excellent job installing a heat pump for our condo pool at a fair price including a warranty. We highly recommend this company. PLManagement LLC

Na

The repairman was informative, trustworthy, prompt and knowledgeable on our problem with our pool heater. I would highly recommend colonial pool and spa you will be happy you did.

Excellent service by Robert,the owners of the company!! He repaired our water heater and stayed at it until he figured what the issue was. I would highly recommend the company.

Prompt Service with able staff

I made contact with Colonial Spa after hours and Robert responded right away, and had our repair completed the next morning! As this is our busy season for vacation rentals, we were very pleased with this quick response and outstanding service. Their office was also quick to respond with courteous and efficient communication and service. We highly recommend Colonial and will definitely utilize them again!

They were very prompt at getting back to us. The technician was very efficient & knowledgeable.

Quick response. Approx 50% markup on parts. Very professional!

Prompt reliable service at a fair price.

Review is only after a short time but so far very good. They uncovered a lot of deferred maintenance and have mapped and explained the system to us in our new to us 2007 home.

The store manager, Nasha, has never failed in providing timely support to a host of issues associated with our pool. Specific areas include: - installation of new pump - installation of new heater - recommendation for solar panel install company - new pump went bad and she had a new one out and installed within 2 days - Heavy duty pool vacuuming (process is called "Hammerhead") after pavers around lanai & patio were cleaned and sealed. Lots of stuff in bottom of pool that my pool vacuum wouldn't clean up.

Great service and two day install

Called Colonial Pool and Spa one afternoon, and he was here the next morning and fixed the irrigation system controllers and solenoids in short order at a very reasonable price. He also gave me tips about maintaining the system to prevent further problems. Good deal.

Timely, knowledgeable, and honest. And the price was 20% less for the heater than what the pool installer was going to charge. I'll take that anytime!

I have found out, want excellent work done, hire the best. That would be Colonial Pool, and the work was the best.

very professional

JP did a great job removing the old heater and even walked it along the lake since that was the only screen door it would make it through....many thanks for the extra steps and effort to get it removed........mike did a great job hooking up the new heater it looks runs great.......however when he replaced the circuit breaker he chipped paint all around the box frame when putting it back together.....if it was in the garage i wouldn't care but it is inside in our den and the chipped light green paint looks terrible and will have to be re- painted......i didn't notice this until he left and when he made out the invoice i even had to reminded him to include the charge for the new circuit breaker at $75 plus tax since he forgot to add it on the 1st invoice........REVIEW UPDATE ON 11/22/19....THE OWNER CONTACTED ME AFTER I SUBMITTED MY REVIEW AND TOOK IT UPON HIMSELF AND HIS STAFF TO MAKE IT RIGHT......MR.R PLANTE DROPPED BY TO GET A SAMPLE OF THE PAINT COLOR AND YESTERDAY ALEX DROPPED BY TO RE-PAINT AROUND THE CIRCUIT BREAKER FRAME AND IT LOOKS GREAT......THANKS FOR EVERYONE AT COLONIAL POOLS FOR DOING A GREAT JOB AS YOU DESERVE A 5 STAR RATING

The office was good to work with. The installers were friendly and knowledgeable.

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