CHANDLER AIR INC

Chandler Air's representative came out and inspected the job. He informed us that the equipment that cam with the system was substandard and told us that he had experience with this type of unit and had been in business for years. Based on this we contracted with him to provide these upgraded materials and to do the work. After Chandler Air got done, there was a hose hanging down draining into the middle of the room and we could not even see what they completed correctly. We called to let them know and we were informed that the job was complete. Also, they were to do a check up to our home's main AC system. This was not done. We are still trying to recover some of the money that they charged us. We were significantly overcharged for the work that was done. Of course we disputed the charge, but this is a long process and is still in the works. We will now have to pay someone else to finish this.

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Owner is rude- told me that he didn't want or need my business and I could and quot;complain all I wanted as it didn't matterand quot;.Pricing for repair is ridiculous compared to actual price from another company. Don't take my word for this- get a second opinion as I did. I felt so strongly about this that I joined Angie's list specifically to complain about this company. My Mother (now deceased) had a new home A/C unit installed by this company a few years ago. We had no idea that this was the way Chandler Air operated and called them since they did the install- I'm certain that she would be as disgusted as we were. Interestingly enough, we wouldn't have known about how badly we were being charged if they would have done the repair on the day they told us it would be done... UPDATE 10/1/2014- I just want to update this post after reading the and quot;Companyand quot; response: 1) The family wasn't in town to sell the property- We have lived in Volusia County for over 55 years. 2) Apparently the warranty transfer wasn't a problem for Total Comfort who actually did the repair- and for 1/3 the price! 3) The Company response contains so many untruths that I cannot address them all- My Mother passed away in January 2014, not and quot;recentlyand quot; as stated by company. Shane Spaulding made the estimate of $ 400 for the repair and insisted that I pay IN ADVANCE. What reputable company does that?? The original service call was on a Monday- I paid $65 for and quot;expeditedand quot; shipping on the part- when it did not show up by Thursday I called Total Comfort (thank goodness). I can't stress enough, GET A SECOND OPINION!! 4) I guess that I should have gotten a second opinion from Chandler Air- he claims they are free of charge... Who do you believe?? 5) Chandler Air states that they would not work with us in the future- I don't even know how to respond to that ridiculous statement. I would not call Chandler Air or recommend them to anyone- period.

I was not familiar with this area, so I had my concerns about calling someone I didn't know, but it went very well. The technician was very helpful, courteous and informative. I would highly recommend Chandler Air Inc. to anyone in the Deland, Florida area.

from estimate to finish the over all story was a "great job" Time , Professionals, polite, Clean and tidy. Passed info to friends about Shane and crew.

Very badly. First, they would not set up a time specific appointment to meet onsite; giving me instead a three hour window in which they were supposed to appear. Second, they failed to show up at all for that appointment, instead called my home phone to say they wouldn't make it though I provided them a cell phone number to reach me. Annoying. Third, when I called them at the end of the three hour appointment window, they were not even appologetic. Fourth, we recheduled for another 2 hour window for an appointment. They called, my home number again, about 45 minutes before the appointment window start, wanting to delay the appointment from morning to late in the afternoon. When I objected, they stated "well, we don't want to do business with you" . Bottom line is they lost an opportunity to get a ~ $10k job to install two A/C systems on the foreclosed house. Very unprofessional and rude. Strongly recommend against using Chandler A/C.

The technician arrived on time and was very friendly. He also gave me several options so that I could pick the one that fit my needs and budget. I will definately call Chandler again :)