I first called several mobile RV repair techs. Mr. Thompson was the most responsive and he was the only one that would call my extended warranty company. He was responsive to the call and negotiated the best deal for me with the company. The pump was hidden in the worst place, so a lot of disassembly of the water control compartment was required. He ordered the parts required and in a few days contacted us that the parts arrived and notified us that he could come and replace the pump. It is great to deal with a professional that knows his business. His no nonsense approach was refreshing and I felt from the initial visit that he would get it done. The prices were fair and I am always pleased to pay for outstanding service. Total cost including pump parts was $436. Warranty almost half of the cost. Final paid to Mr Thompson was $222. We are in S. Florida often and if I have any RV issues, I will not hesitate to call RV Master, Mr Thompson.
Description of Work: Replaced Mascerator pump on 2015 Winnebago View
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$436
Cinde and Robert S.
01/2014
1.0
rv sales
 + -1 more
He did not return phone calls, we waited out here in the sun for at least 4 different occasions. He would promise times, and not show up. He wouldn't answer phone calls, then would call at 10pm. He was unreliable, and he was disrespectful. I would never recommend him to anybody. I would tell people who travel to be careful to who they choose who they hire, and to exact the price. He took our contract then added additional charges way above that.
Description of Work: We called him to fix our front landing gear, the front legs were coming down as we traveled. He replaced 2 of the jack's and now hes saying we need a new pump.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,359
ROBERT B.
07/2012
5.0
rv sales
 + -1 more
I called this morning, he was out in two hours and made the repair ... i lov this guy!
Description of Work: This is the second time that i have use this company, the first was when i need my RV frig repaired before we were going on vacation, the repair was so simple, he did not charge me ... today's repair was for a broken exhaust fan in the RV, Sean found the issue and repaired fast. Great service !
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Service Categories
RV Sales & Service,
Appliance Repair - Small,
Awnings
FAQ
RV Master Inc is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
RV Master Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, RV Master Inc does not offer free project estimates.
No, RV Master Inc does not offer eco-friendly accreditations.
No, RV Master Inc does not offer a senior discount.
No, RV Master Inc does not offer emergency services.
Yes, RV Master Inc offers warranties.
RV Master Inc offers the following services: RV mobile satellite / electrical / awnings / water heaters / furnaces / air conditioners / plumbing / leveling jacks / refrigerators - repair/sales/service.
No Engine / transmission / brakes / suspension / chassis