Coastal Pool Renovations, Inc.

Randy's crew knew what they were doing, They did a beautiful job on our pool the renovation was done quickly and efficiently. They installed a Mosaic of a dolphin, and some fish with ease. The crews cleaned up after each days work . We would recommend Coastal Pools to anyone for a renovation. We don't know about the pool care end yet I'll review that when our service has a full 4 weeks. Thanks Randy!

Very professional and did very thing in a reasonable time frame. Would recommend them to anyone. Great value for your money.

I gave this company 2.5 stars as the actual resurfacing job they did turned out nice and it was completed in a timely manner, however, immediately after the job was complete our pool started to leak and we were not able to run the skimmer as the water line remained under the skimmer. Randy was adament that it was not their fault and did not work with me to remedy the situation. He suggested I hire his friend for $250 to diagnose the leak. I hired another leak detection service for $150 who quickly pinpointed the leak (at the area where the resurfacing met up with the skimmer) and repaired it. Since then we have had some bleeding along the top edge of the resurfacing that I contacted Randy about. He advised me to have my pool guy brush it with acid. My pool guy refuses to mess with it because he doesn't want to mess up the finish or give it an uneven coloring compared to the rest of the pool. I am most disappointed that Randy does not stand behind his work when there was a problem.

We had a tremendous experience with Coastal Pool! Randy s pool expertise was invaluable and he was always very quick to respond to any questions we had. The work crews were extremely skilled at their craft and amazing to watch - we are so glad we chose Coastal Pool - they literally transformed our outdated awful pool & deck area, into a showstopper!!!!

did a very good job, clean, and timely completion of job.

Randy was great in answering all our questions. Service was right on time and service techs were friendly and polite. Very happy with the whole process. We recommend Coastal Pool to out friends. Thank you !! Wayne & Judy Schmidt

After payment was received by Randy, communication stopped. I did not feel like I was a preferred customer and still don't. I felt that when ever I had to call about something, the tone of his voice was "you're bothering me.. As if to say that I have your money, now you are of no use to me& Be sure to get everything to include every little detail in writing.

I was very pleased with the quality of work response time when I had a question. I just wish they hadn't discovered additional problems which required a new heater and electical panel. Very pleased with Costal Pool

I would definitely recommend this company.We used this company to refinish our pool. This company was extremely knowledgeable and very helpful. The price was right. Randy was very friendly and listened to all we had to say. The crew were very professional and on time. We are so happy we went with this company. Our pool looks like we just put it in.

Very satisfied with the pool refinishing. Also fixed the underwater pool light at no charge. Workers did leave a little mess in the yard cleaning up their equipment with leftover material from the refinishing work. Overall, I would recommend them to anybody.

Reliable. I would recommend.

Excellent service

They started and finished the resurface of the pool and new tile and coping ahead of schedule and the pool is gorgeous! Very professional and responsive!

No comment

They came out immediately. Friendly and professional. My only issue is that they didn’t provide a receipt or invoice. I’m still waiting on the invoice. But the pump is working perfectly.

We are thrilled with the final product. It is important to remain flexible about what days they will be working and the hours they may be there. They use different crews for different tasks - weather and availability of materials may impact the work. Nevertheless, they were done within a week. They were professional and cleaned up everything. The only problem was that they didn't add enough salt at the very end and our regular company had to add more.

Work started w/I one week after signing contract.Courteous workers that went about their business.Left premises clean.Highly recommend. WWK-Cape Coral

Efficient, courteous and reliable. Great service and highly recommended.

Unreliable and unprofessional!! They did not finish the work. They left two brown stains on the pool floor and never thoroughly cleaned my DE filter despite several phone calls and text messages. I had to hire another contractor to finish the work. I would never recommend them for any job. I have just read the Costal Pool owner's response to my review and find it dishonest at best. They never returned to complete the project. I had to hire a separate contractor to finish the job including cleaning out the spa jets of plaster. I have no reason to post dishonest comments on this site, other to warn potential customers of Coastal Pools. DO NOT MAKE THE SAME MISTAKE!!

They make a great job and clean up everything

We had our pool resurfaced by Coastal Pools. It looks beautiful and the tile accents on the stairs were just what we wanted. The project was done in a timely manner. Randy was very professional and accommodating. Everyone we had contact with was helpful and polite. This was one of the best services we have had in over 30 years that we have been here. Thanks to all!

These guys definitely know what they're doing. Very professional and the end result was perfect. Our pool has never looked so nice. Great job for a decent price. Kept the work site clean as well.

Very friendly employees all around. Professional and qualified.